Resolution Associate Jobs in Mount Clemens, MI (NOW HIRING)

Job Description Summary

Raymond James is seeking a detail-oriented Mutual Fund Reconciliation Support Associate to support the daily reconciliation and balancing of mutual fund positions, cash activity, and related transactions. This role is responsible for researching and resolving reconciliation discrepancies between omnibus vendors, fund companies, transfer agents, and the firm's books and records while ensuring compliance with established operational procedures and regulatory requirements.
The ideal candidate will possess strong analytical and organizational skills, a willingness to learn mutual fund operations and reconciliation processes, and the ability to manage multiple priorities while maintaining accuracy and attention to detail.

Job Description

This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In-office days will be 3-days per week at our St. Petersburg, FL or Southfield, MI corporate office.

Responsibilities

• Follow established operational procedures, internal controls, and regulatory requirements to ensure work is completed accurately and timely.

• Research and resolve mutual fund activity discrepancies between vendors, fund companies, transfer agents, and Raymond James books and records.

• Identify and investigate transaction differences contributing to position and cash imbalances.

• Partner with internal departments and external business partners to obtain information needed for reconciliation and issue resolution.

• Review reconciliation reports and exception items, perform research, and document findings.

• Prepare and maintain reconciliation records, exception logs, and supporting documentation.

• Monitor assigned reconciliation items and escalate unresolved issues in accordance with department procedures.

• Utilize Microsoft Excel and reporting tools to analyze data and support daily reconciliation activities.

• Assist with regulatory reporting, audit requests, and internal control reviews by providing supporting documentation.

• Participate in cross-training opportunities to gain knowledge of additional reconciliation functions.

• Support team initiatives, department projects, and process improvement efforts as assigned.

• Perform other duties and responsibilities as assigned.

Knowledge Of

• Mutual fund operations, financial services, or reconciliation processes preferred.

• Basic understanding of investment products and financial transactions.

• Accounting and balancing concepts.

• Data analysis and problem-solving techniques.

• Microsoft Office applications, including Excel, Outlook, and Word.

• Professional business communication practices.

Skills

• Ability to research and resolve cash and share reconciliation discrepancies.

• Strong analytical, organizational, and problem-solving skills.

• Attention to detail and commitment to accuracy.

• Ability to follow established procedures and controls.

• Effective written and verbal communication skills.

• Ability to manage multiple priorities and meet deadlines.

• Ability to work collaboratively with internal teams and external business partners.

• Ability to identify exceptions, gather supporting documentation, and recommend resolution options.

• Willingness to learn new systems, processes, and business functions.

Education

Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Finance, High School (HS) (Required)

Work Experience

General Experience - 4 to 6 months

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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