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Resolution Associate Jobs in Lansing, MI (NOW HIRING)

Litigation Associate Location: Lansing, MI Type: Full-Time, Onsite Salary Range: Competitive base ... What You'll Do • Assist with litigation matters from inception through resolution • Conduct ...

Production Associate (3 shifts) Primary Job Function : Operation of the Assembly line by using the ... Initiate quality improvements and assist in concern resolution. * Maintain production efficiencies.

Identifies and escalates issues for resolution when necessary. * Communicates with internal associates and external customers or agents regarding outstanding requirements. * Documents status of ...

Identifies and escalates issues for resolution when necessary. * Communicates with internal associates and external customers or agents regarding outstanding requirements. * Documents status of ...

Identifies and escalates issues for resolution when necessary. * Communicates with internal associates and external customers or agents regarding outstanding requirements. * Documents status of ...

Sales Associate

Lansing, MI · On-site

$14.25 - $19.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Lansing, MI

$14.25 - $19.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Lansing, MI · On-site

$14.25 - $19.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Demonstrates superior customer service techniques and experience with problem/ complaint resolution ... Associates are also eligible for a quarterly bonus based on overall store sales. All associates are ...

Sales Associate - Soma

Lansing, MI · On-site

$14.25 - $19.25/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Sales Associate - Chico's

Howell, MI

$13 - $17.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...

Sales Associate - Soma

Lansing, MI

$14.25 - $19.25/hr

... resolution of customer concerns. • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices ...

Sales Associate - Chico's

Howell, MI · On-site

$13 - $17.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Sales Associate - Chico's

Okemos, MI

$12.75 - $17.25/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...

Sales Associate - Chico's

Okemos, MI · On-site

$12.75 - $17.25/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Follow through with appropriate actions in a timely manner for resolution of technical failure of ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

Follow through with appropriate actions in a timely manner for resolution of technical failure of ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

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Resolution Associate information

See Lansing, MI salary details

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How much do resolution associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for resolution associate in Lansing, MI is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.75 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What job categories do people searching Resolution Associate jobs in Lansing, MI look for? The top searched job categories for Resolution Associate jobs in Lansing, MI are:
Infographic showing various Resolution Associate job openings in Lansing, MI as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,755 per year, or $17.7 per hour.

Litigation Associate

K2 Ascend

Lansing, MI • On-site

Full-time

Posted 11 days ago


Job description

Litigation Associate


Location: Lansing, MI

Type: Full-Time, Onsite

Salary Range: Competitive base + bonus


Minimum Requirements: 3+ years experience


About the Opportunity


A growing litigation practice is seeking a Litigation Associate to support a diverse caseload including transportation, healthcare, and general liability matters. This role offers strong mentorship and exposure to a wide range of litigation work.


What You’ll Do


• Assist with litigation matters from inception through resolution

• Conduct depositions and manage discovery processes

• Draft motions, pleadings, and legal briefs

• Support trial preparation and strategy

• Collaborate with attorneys across multiple practice areas


What You Bring


• 3+ years of litigation experience

• Experience in transportation, healthcare, or general liability preferred

• Strong writing and advocacy skills

• Ability to manage multiple cases effectively

• Licensed in Michigan (or eligible)