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Resolution Associate Jobs in Springtown, TX (NOW HIRING)

Yard Associate

Fort Worth, TX

$14.25 - $19/hr

POSITION SUMMARY The Yard Associate supports daily branch operations by maintaining a safe, clean, organized, and customer-ready equipment yard. This position is responsible for staging, moving ...

Sales Associate

Fort Worth, TX · On-site

$13.50 - $18.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Fort Worth, TX · On-site

$13.50 - $18.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Fort Worth, TX · On-site

$12.50 - $17/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sr. Associate, Accounts Receivable

Fort Worth, TX · On-site

$18.25 - $23.50/hr

This may include conflict resolution, coaching, and development. * Support AR leadership through ... +10 yrs; Assoc.+6 yrs; M.S.+0 yrs) * The ability to fluently read, write, understand and ...

Sales Associate

Fort Worth, TX · On-site

$13.50 - $18.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Fort Worth, TX · On-site

$13.50 - $18.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Fort Worth, TX · On-site

$13.50 - $18.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

The Associate Manager will have the responsibility of a store specific division of responsibility ... Positively resolve client-related issues as they arise by achieving a resolution or escalating to ...

The Associate Manager will have the responsibility of a store specific division of responsibility ... Positively resolve client-related issues as they arise by achieving a resolution or escalating to ...

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Resolution Associate information

See Springtown, TX salary details

$8

$14

$17

How much do resolution associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for resolution associate in Springtown, TX is $14.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $15.10 per hour, depending on experience, location, and employer.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, you typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience in customer service or dispute resolution. Entry-level roles often require familiarity with case management software and the ability to handle sensitive information. Gaining relevant certifications or training in conflict resolution can improve job prospects.

What cities near Springtown, TX are hiring for Resolution Associate jobs?

Cities near Springtown, TX with the most Resolution Associate job openings:

Infographic showing various Resolution Associate job openings in Springtown, TX as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,544 per year, or $14.2 per hour.

$14.25 - $19/hr

Full-time

Posted 6 days ago


Job description

POSITION SUMMARY

The Yard Associate supports daily branch operations by maintaining a safe, clean, organized, and customer-ready equipment yard. This position is responsible for staging, moving, inspecting, cleaning, fueling, loading, unloading, and tracking equipment while also supporting service, rental, sales, parts, and delivery activity. The role requires strong attention to safety and detail, dependable follow-through, good communication, and the ability to work outdoors year-round in all weather conditions while working around heavy equipment, trucks, trailers, forklifts, customers, technicians, vendors, and branch personnel.

KEY RESPONSIBILITIES

Yard Operations & Equipment Handling

  • Maintain the equipment yard, storage areas, loading areas, walkways, and traffic lanes in a clean, organized, and safe condition.
  • Stage, park, retrieve, reposition, load, and unload equipment, attachments, tools, parts, and materials using forklifts, pallet jacks, trucks, trailers, or other equipment as required.
  • Assist customers, drivers, technicians, rental staff, sales staff, and vendors with yard activity, equipment movement, loading, unloading, pickup, delivery, and branch support needs.
  • Perform basic yard checks, including confirming equipment location, documenting visible damage, checking fuel or fluid levels when assigned, and identifying equipment that needs service, cleaning, repair, or management follow-up.
  • Assist with general yard upkeep as needed, including mowing, trimming, edging, debris removal, and maintaining a clean, safe, and organized outdoor work area.

Equipment Readiness, Inventory & Branch Support

  • Wash, clean, fuel, organize, and prepare equipment and attachments for rental, sale, service, delivery, customer pickup, or internal use as directed.
  • Support inbound and outbound equipment inspections by documenting condition, missing items, damage, yard location, fuel level, attachments, accessories, and other required information.
  • Assist with inventory control by helping locate equipment, attachments, parts, tools, and supplies; report discrepancies, missing items, damage, or safety concerns to management.
  • Follow all safety policies, yard procedures, traffic flow requirements, PPE requirements, equipment operating rules, and housekeeping standards while working in the shop, yard, and loading areas.

QUALIFICATIONS / EXPERIENCE

  • High school diploma or equivalent preferred; one or more years of yard, warehouse, equipment, rental, construction, logistics, material handling, automotive, truck, agricultural, or industrial work experience preferred.
  • Experience operating forklifts, trucks, trailers, or other material-handling equipment preferred; must be willing and able to complete required training and operate equipment safely. CDL and/or Forklift Certification a plus.
  • Basic mechanical aptitude and comfort working around heavy equipment, trucks, trailers, attachments, tools, parts, fluids, and outdoor industrial yard conditions.
  • Strong verbal communication skills with the ability to work professionally with customers, drivers, technicians, vendors, sales staff, rental staff, managers, and corporate departments.
  • Must be dependable, safety-focused, organized, customer-focused, able to follow instructions, ask clarifying questions, report issues promptly, and work independently or as part of a team in a fast-paced branch environment.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

  • Work is primarily performed outdoors in an equipment yard and active service branch environment, with regular exposure to vehicles, forklifts, trucks, trailers, moving equipment, parts areas, wash areas, and shop operations.
  • Must be comfortable working in normal yard and shop conditions, including noise, dust, exhaust, grease, fluids, weather changes, uneven surfaces, moving equipment, and other industrial surroundings.
  • Ability to stand, walk, bend, squat, crouch, kneel, climb, reach, push, pull, twist, and use hands and arms throughout the workday.
  • Ability to lift, carry, push, or pull items up to 50 lbs. as needed; heavier items must be moved with assistance or approved material-handling equipment.
  • Must follow all posted safety rules and wear required PPE when working in the yard, shop, loading areas, wash areas, or around operating equipment.

TRAVEL AND SCHEDULE EXPECTATIONS

  • Standard Monday-Friday schedule, with occasional overtime, weekend work, or schedule adjustments based on customer, delivery, rental, service, or business needs.
  • Regular and predictable attendance is required.