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Residential Program Manager Jobs in Indiana (NOW HIRING)

Residential Manager

South Bend, IN · On-site

$43K - $46K/yr

We work with people of all ages at home, at work, and in the community through residential programs ... Financial management for house budget and for each client as specified in ISP. * Attend all agency ...

Residential Manager

South Bend, IN · On-site

$43K - $46K/yr

We work with people of all ages at home, at work, and in the community through residential programs ... Financial management for house budget and for each client as specified in ISP. * Attend all agency ...

Residential Manager

South Bend, IN · On-site

$43K - $46K/yr

We work with people of all ages at home, at work, and in the community through residential programs ... Financial management for house budget and for each client as specified in ISP. * Attend all agency ...

The Program Manager plays a vital role in maintaining program integrity, staff performance, and ... Experience in therapeutic residential settings supporting individuals with developmental ...

The Program Manager plays a vital role in maintaining program integrity, staff performance, and ... Experience in therapeutic residential settings supporting individuals with developmental ...

Lead, mentor, and support Area Managers and Program Directors across assigned residential programs while promoting accountability, collaboration, communication, and operational consistency. Support ...

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Residential Program Manager information

See Indiana salary details

$33.8K

$65.4K

$109K

How much do residential program manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for residential program manager in Indiana is $65,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the role of a residential manager?

A residential program manager oversees the daily operations of residential facilities, ensuring residents receive appropriate care and support. They coordinate staff, manage budgets, enforce policies, and ensure compliance with regulations to maintain a safe and effective living environment.

What are some common challenges faced by Residential Program Managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the top 3 skills of a program manager?

A residential program manager typically needs strong leadership skills to oversee staff and residents, excellent organizational abilities to coordinate services and schedules, and effective communication skills to collaborate with team members and stakeholders. Problem-solving and adaptability are also important to address challenges in the program environment.

What is the average salary for a programme manager?

The average salary for a residential program manager typically ranges from $50,000 to $80,000 annually, depending on experience, location, and the size of the organization. Salaries may also vary based on certifications and specific responsibilities within the role.

What are the key skills and qualifications needed to thrive as a Residential Program Manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a Residential Program Manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the highest paying job in property management?

The highest paying roles in property management are typically senior executive positions such as Regional Property Manager or Director of Property Management, which can earn six-figure salaries. These roles often require extensive experience, strong leadership skills, and certifications like CPM or CAM, and they oversee large portfolios or multiple properties.

What Does a Residential Program Manager Do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the most commonly searched types of Residential Program jobs in Indiana? The most popular types of Residential Program jobs in Indiana are:
What are popular job titles related to Residential Program Manager jobs in Indiana? For Residential Program Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Residential Program Manager jobs? Cities in Indiana with the most Residential Program Manager job openings:

Indiana Program Manager

Sertoma Star Services

Merrillville, IN • On-site

$43K - $45K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 hours ago


Job description

Indiana Program Manager
Department: Indiana Services
Status: Full-time
Pay: $43,000 - $45,000
Who We Are
At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs.
Sertoma Star Services’ roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve.
Your Role
As the Indiana Program Manager, you will be responsible for empowering consumers to live their best lives at home and in the community. This dynamic role involves building meaningful relationships with consumers, families, and team members to understand and advocate for individual needs and desires. You'll create personalized support plans, attend quarterly progress meetings, and prepare insightful monthly reports. Additionally, you'll hire, train, and support staff to ensure high-quality, person-centered care. Join us in making a positive impact and delivering exceptional services that meet regulatory standards and enhance the lives of those we serve.
Responsibilities
  • Communicates well with and develops a relationship with consumers, families, staff members, case managers and all other members of the team to determine the likes, interests, strengths, wants and needs of each consumer.
  • Completes and/or analyses needed assessments, which may include, Personal Outcome Measures, Risk Assessment, Rights Assessment, Support Assessment, etc. to develop the MY LIFE document that will help the team create the PCISP with meaningful outcomes for each consumer.
  • Advocates for each consumer’s wants and needs during all aspects of the job.
  • Attends each consumer’s quarterly meeting to discuss the progress on outcomes and address any changes the consumer would like to see with services.
  • Prepares monthly summary reports in a timely manner that detail the services provided, identifies progress on outcomes and shares them with the team through the state portal system.
  • Provides medical, financial and safety support as requested to ensure the consumers wants and needs are met.
  • Hires and trains staff to ensure they are providing person centered opportunities to support the consumers wants and needs, develop relationships, protect their rights and safety, and advocate for each of them.
  • Completes staff evaluations yearly to identify strengths and areas for improvement and develops goals to support staff in developing the skills necessary to meet the needs of each consumer they support.
  • Completes all billing and reporting requirements in a timely manner.
  • Ensures quality services are provided that meet the wants and needs of the consumers while also meeting the regulatory standards of DDRS and CQL.
Qualifications
  • Excellent verbal and written communication skills
  • Ability to effectively work with consumers, outside providers, and family/guardians
  • Organizational and Time Management skills
  • Excellent computer proficiency (MS Office- Word, Excel and Outlook)
  • At least three years of experience working with individuals with disabilities
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Must maintain a valid driver’s license and meet agency driving requirements
  • Bachelor’s degree in Human Services field a plus
Benefits
  • Generous paid time off
  • 13 Paid holidays
  • Medical/Dental/Vision Insurance Plans
  • Employer Paid Insurance: Basic Life/AD amp;D and Long-Term Disability
  • Employee Assistance Program
  • 403(b) with company match
  • Tuition assistance
  • Eligibility for Public Service Loan Forgiveness
  • Ongoing training and development opportunities
Health, Safety, and Culture
We are an equal-opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.