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Remote Salesforce Support Jobs (NOW HIRING)

Senior Salesforce Practice Architect (Remote)

Reston, VA · Remote

$71.75 - $89/hr

A strong emphasis is placed on capture and proposal support, where the architect will own technical solutioning for key bids, guide business development teams, and help expand ICF's Salesforce ...

Salesforce Mid Developer

$56.75 - $75.25/hr

Must have experience working in an Agile Scrum project and supporting Agile Scrum ceremonies. 1. Salesforce Development 2. Data Migrations Remote

Salesforce Developer

$56.75 - $75.25/hr

This remote role supports Human Services initiatives with hands-on development and troubleshooting. Key Responsibilities: * Implement Human Services Call Center (HSCC) Salesforce solutions. * Build ...

Senior Salesforce Developer

Dayton, OH · On-site +1

$120K - $130K/yr

Remote Initially | A growing and highly collaborative organization is conducting a confidential search for a Senior Salesforce Developer to support and evolve its enterprise Salesforce ecosystem.

Salesforce Engineer

Arlington, VA · Remote

$80K - $125K/yr

Overview The Salesforce Developer will support the design, build, and maintenance of Salesforce ... Location: 100% Remote (US-based) * Hours: 40 hours/week with availability during core business ...

Senior Salesforce Developer

Dayton, OH · On-site +1

$120K - $130K/yr

Remote Initially | A growing and highly collaborative organization is conducting a confidential search for a Senior Salesforce Developer to support and evolve its enterprise Salesforce ecosystem.

Salesforce Developer

$56.75 - $75.25/hr

Remote Required Skills: Sharing Rule, Apex, Lightning Aura, LWC, API, Triggers, Deployment ... Salesforce platform to support critical business functions and meet project objectives ...

Salesforce Developer

$56.75 - $75.25/hr

Job Title - Salesforce Developer Location - Remote Mandatory Skill - Salesforce (Apex, Visualforce ... We are seeking a Senior Salesforce Developer to design, build, and support scalable solutions in a ...

Salesforce Developer

$56.75 - $75.25/hr

Salesforce Developer Austin, TX (Remote within Texas) 6 months contract with possibility to extension The Client's Child Support Division is looking for two Salesforce Developers to join our team of ...

Salesforce Technical Architect

$70.75 - $87.50/hr

This is a remote position. Overview : Job Title: Salesforce Technical Architect Location: Remote ... Support data modeling, migration, and performance optimization * Provide technical leadership ...

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Remote Salesforce Support information

See salary details

$40.5K

$98.9K

$155K

How much do remote salesforce support jobs pay per year?

As of Jun 25, 2026, the average yearly pay for remote salesforce support in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

Are there remote Salesforce jobs?

Yes, remote Salesforce support jobs are available and often involve assisting users with Salesforce platform issues, troubleshooting, and providing technical support. These roles typically require knowledge of Salesforce tools, certifications, and strong communication skills, and they can be performed from home or any remote location.

Is Salesforce laying off 4000 employees?

There are no publicly confirmed reports of Salesforce laying off 4,000 employees. Salesforce, including roles like Remote Salesforce Support, has experienced workforce changes in the past, but specific layoffs of that scale have not been verified. Job seekers should refer to official company statements or reputable news sources for accurate updates.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

Does Salesforce let you work remotely?

Salesforce support roles, including Salesforce Support, often offer remote work options depending on the company and position. Many companies using Salesforce also provide remote or hybrid work arrangements for support and administrative roles, especially with the increasing adoption of remote work tools and cloud-based platforms. Candidates should review specific job postings for remote work policies and required skills such as Salesforce certifications and support tools.

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

How much do entry level Salesforce remote jobs pay?

Entry-level remote Salesforce support roles typically offer salaries ranging from $50,000 to $70,000 annually, depending on location, company, and candidate skills. Certifications like Salesforce Administrator can enhance earning potential, and some positions may include benefits such as flexible schedules or training opportunities.
More about Remote Salesforce Support jobs
What cities are hiring for Remote Salesforce Support jobs? Cities with the most Remote Salesforce Support job openings:
What are the most commonly searched types of Salesforce Support jobs? The most popular types of Salesforce Support jobs are:
What states have the most Remote Salesforce Support jobs? States with the most job openings for Remote Salesforce Support jobs include:
Infographic showing various Remote Salesforce Support job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 6% Full Time, 89% Part Time, 2% Temporary, and 2% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.
Salesforce Marketing Cloud Architect (remote)

Salesforce Marketing Cloud Architect (remote)

Gallagher

Rolling Meadows, IL • Remote

$69.50 - $86/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

173rd of 261 rated insurance


Job description

Introduction
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

We are seeking an Salesforce Marketing Cloud Architect with deep expertise in Salesforce Marketing Cloud (SFMC) and working knowledge of Salesforce Data Cloud to lead enterprise-scale customer engagement, data activation, and personalization initiatives. This role will drive architecture strategy, solution design, integration frameworks, and governance across marketing, CRM, and digital ecosystems. The ideal candidate combines strong technical architecture skills with business acumen, stakeholder leadership, and hands-on implementation experience.

This is a high-impact position at the forefront of Salesforce’s "Data + AI + CRM" strategy. You will move beyond standard marketing automation and step into the world of real-time data orchestration and AI-driven insights.

This role can be fully remote/virtual/work from home and you can be based anywhere in the US.  


How you'll make an impact
  • Architectural Design: Lead the end-to-end technical architecture for SFMC (Email, Mobile, Automation Studio, Journey Builder) and Data Cloud (Ingestion, Modeling, Identity Resolution, and Calculated Insights).
  • Data Strategy & Integration: Define data models and ETL processes. Design complex integrations between Data Cloud, SFMC, Sales/Service Cloud, and external data lakes (e.g., Snowflake, AWS S3).
  • Advanced Personalization: Architect solutions using Marketing Cloud Personalization (formerly Interaction Studio) and Data Cloud Actuations to drive real-time, cross-channel experiences.
  • Performance Optimization and Troubleshooting: Monitor and optimize the performance of Marketing Cloud, Data Cloud, and DevOps pipelines, including data processing, campaign execution, and system efficiency. Troubleshoot and resolve technical issues related to configurations, integrations, and data flows
  • Identity Resolution: Configure and optimize Identity Resolution rules within Data Cloud to ensure accurate customer stitching across disparate data sources.
  • Governance & Security: Establish best practices for business unit structure, data privacy (GDPR/CCPA compliance), and security protocols within the Salesforce environment.
  • Technical Leadership: Act as a subject matter expert (SME) for stakeholders, translating business requirements into technical specifications and guiding a team of developers/consultants.

About You
  • Bachelor’s degree in computer science, Data Science, or a related field.
  • 8+ years of experience in the Salesforce ecosystem, with at least 4+ years in an Architect role.
  • Proven track record of delivering at least one full-scale Data Cloud implementation.
  • Strong background in data architecture, relational databases, Strong SQL (joins, aggregations, performance tuning) and big data concepts.
  • Salesforce Marketing Cloud: Expert-level knowledge of AMPscript, SSJS, SQL, and the SFMC API suite.
  • Salesforce Data Cloud: Hands-on experience with Data Streams, Data Mapping (DMO), Identity Resolution, and creating Calculated/Streaming Insights.
  • Integration Patterns: Deep understanding of MC Connect, API-based integrations (REST/SOAP), and middleware solutions.
  • Web Technologies: Proficiency in HTML/CSS and JavaScript for cloud pages and advanced email rendering.
  • Excellent communication skills, with the ability to explain "the why" behind technical decisions to non-technical executives.
  • The ideal candidate will hold a combination of the following:
    • Salesforce Certified Marketing Cloud Architect
    • Salesforce Certified Data Cloud Consultant
    • Salesforce Certified Marketing Cloud Consultant
    • Salesforce Certified Marketing Cloud Developer

#LI-DK3
#LI-Remote


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Qualifications:
  • Bachelor’s degree in computer science, Data Science, or a related field.
  • 8+ years of experience in the Salesforce ecosystem, with at least 4+ years in an Architect role.
  • Proven track record of delivering at least one full-scale Data Cloud implementation.
  • Strong background in data architecture, relational databases, Strong SQL (joins, aggregations, performance tuning) and big data concepts.
  • Salesforce Marketing Cloud: Expert-level knowledge of AMPscript, SSJS, SQL, and the SFMC API suite.
  • Salesforce Data Cloud: Hands-on experience with Data Streams, Data Mapping (DMO), Identity Resolution, and creating Calculated/Streaming Insights.
  • Integration Patterns: Deep understanding of MC Connect, API-based integrations (REST/SOAP), and middleware solutions.
  • Web Technologies: Proficiency in HTML/CSS and JavaScript for cloud pages and advanced email rendering.
  • Excellent communication skills, with the ability to explain "the why" behind technical decisions to non-technical executives.
  • The ideal candidate will hold a combination of the following:
    • Salesforce Certified Marketing Cloud Architect
    • Salesforce Certified Data Cloud Consultant
    • Salesforce Certified Marketing Cloud Consultant
    • Salesforce Certified Marketing Cloud Developer

#LI-DK3
#LI-Remote

Education:UNAVAILABLEEmployment Type: FULL_TIME

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