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Remote Salesforce Support Jobs (NOW HIRING)

ICF

Salesforce Developer - Remote

Reston, VA · Remote

$57.75 - $76.50/hr

This work supports an enterprise Salesforce environment that includes application development ... This position is remote within the United States. Please note that ICF monitors employee work ...

Intellecruit

Salesforce Architect

Columbus, OH · Remote

$64.50 - $80/hr

NO C2C - THIS IS REMOTE CONTRACT POSITION** We are seeking a skilled and experienced Salesforce Architect to on a 12-month contract basis. The ideal candidate will play a pivotal role in supporting ...

Directive

Salesforce RevOps Architect - Remote

Manhattan, NY · Remote

$76 - $94.25/hr

... Salesforce experience and a proven ability in a client-facing agency role. This remote-first ... health support. Join Directive and be part of a people-first culture committed to diversity and ...

Zippy, Inc

Salesforce Administrator

Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia ... Manage support intake and triage, resolving Tier 1 and Tier 2 issues across Salesforce. * Build and ...

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Remote Salesforce Support information

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$40.5K

$98.9K

$155K

How much do remote salesforce support jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote salesforce support in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

More about Remote Salesforce Support jobs
What cities are hiring for Remote Salesforce Support jobs? Cities with the most Remote Salesforce Support job openings:
What are the most commonly searched types of Salesforce Support jobs? The most popular types of Salesforce Support jobs are:
What states have the most Remote Salesforce Support jobs? States with the most job openings for Remote Salesforce Support jobs include:
What job categories do people searching Remote Salesforce Support jobs look for? The top searched job categories for Remote Salesforce Support jobs are:
Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 11% Part Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.
Remote Salesforce CPQ Product Owner - Conga & SAP

Remote Salesforce CPQ Product Owner - Conga & SAP

E-Solutions

Manhattan, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading IT consultancy is seeking an experienced Product Owner to enhance and optimize Conga CPQ within Salesforce, ensuring effective integration with SAP S/4HANA. The ideal candidate has over 5 years of experience in similar roles, particularly with Salesforce solutions. Responsibilities include collaborating on the CPQ roadmap, gathering requirements, and ensuring alignment with IT and business goals.

This is a full-time role that supports Agile/Scrum project environments, targeted towards a mid-senior level professional. #J-18808-Ljbffr

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