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Remote Salesforce Support Jobs in Toronto, ON (NOW HIRING)

Trajectory

Salesforce Senior Consultant

Toronto, ON · Remote

... and remote. * Prepare Business Requirements and Technical Scoping documents resulting from the ... Provide ongoing post-implementation support to optimize user adoption and configuration * Ability ...

Salesforce, Inc.

Account Solution Engineer

Toronto, ON · On-site +1

Please note some of these positions may be office-based, office-flexible or remote depending on the ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...

Moneris

Senior Marketing Cloud Developer

Toronto, ON · On-site +1

CA$95K - CA$113K/yr

You will be based in our Etobicoke office, balancing in-office collaboration with remote ... Develop scalable audience models in Salesforce Data Cloud to support segmentation, personalization ...

Ratehub

Junior IT & Operations Support

Toronto, ON · Remote

CA$50K - CA$60K/yr

... Salesforce, and other platforms for new hires, following established runbooks * Coordinate laptop ordering, pre-configuration (Windows 11 and macOS), and shipping to remote employees Support new ...

Traction Rec

Product Developer (Remote)

Toronto, ON · Remote

CA$80K - CA$95K/yr

... to supporting environmental and community causes. This commitment reflects our dedication to ... Salesforce Nonprofit Sales Partner of the Year and ISV Partner of the Year * Globe & Mail's Top ...

Traction Rec

Product Developer (Remote)

Toronto, ON · Remote

CA$80K - CA$95K/yr

... to supporting environmental and community causes. This commitment reflects our dedication to ... Salesforce Nonprofit Sales Partner of the Year and ISV Partner of the Year * Globe & Mail's Top ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Toronto, ON

Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Toronto, ON?

For Remote Salesforce Support jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Toronto, ON look for?

The top searched job categories for Remote Salesforce Support jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Salesforce Support jobs?

Cities near Toronto, ON with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Toronto, ON as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution.

Salesforce Developer 1016

Veracity Ventures Inc.

Toronto, ON • Remote

Full-time

Posted 14 days ago

Job description

Salesforce DeveloperLocation: Canada – Remote
Experience: 5+ Years
Job Type: Full-time / Contract
Job Description:
We are looking for an experienced Salesforce Developer with 5+ years of hands-on experience designing, developing, and implementing scalable Salesforce solutions.
Required Skills:

  • 5+ years of Salesforce development experience
  • Strong hands-on experience with Apex, LWC, SOQL/SOSL, and Salesforce Flow

  • Experience with Sales Cloud / Service Cloud

  • Strong knowledge of REST/SOAP APIs and third-party integrations

  • Experience with Salesforce configuration, triggers, classes, and automation
  • Knowledge of Git, CI/CD, and Salesforce DevOps

  • Experience with Agile/Scrum methodology
  • Strong troubleshooting and problem-solving skills
  • Must be located in Canada and legally authorized to work in Canada
Responsibilities:

  • Design, develop, test, and deploy Salesforce applications.
  • Develop Apex classes, triggers, LWC components, and Flows.
  • Build and maintain integrations with external systems.
  • Participate in code reviews, testing, deployments, and production support.
  • Collaborate with business analysts, architects, QA, and other development teams.

This is a remote position.