Remote Salesforce Support Jobs in Miramar, FL (NOW HIRING)

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Humana is seeking a Software Engineer 2 to help develop and support Salesforce Health Cloud solutions that power our growing Primary Care business. In this role, you will contribute to applications that enable sales teams to connect prospective patients with senior-focused primary care services.
Working alongside engineers, product owners, business analysts, and stakeholders, you will help design, build, test, and support Salesforce-based solutions while growing your expertise in Salesforce technologies, healthcare operations, and modern software engineering practices.

Work Style: Remote / Work at Home
Eligible Locations: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Dallas, TX; Washington, DC; Ft. Lauderdale, FL; Louisville, KY; Nashville, TN; New York, NY; Tampa, FL.

Key Responsibilities

Salesforce Development & Configuration

• Develop and maintain Salesforce Health Cloud solutions using Apex, Flows, OmniStudio, and Lightning Components.
• Configure Salesforce functionality to support business requirements and enhance user experiences.
• Build and support custom workflows, automations, and platform-based solutions.
• Assist with integrations between Salesforce and enterprise applications using APIs and integration platforms.
• Participate in the design, testing, deployment, and support of new features and enhancements.
• Follow established engineering standards, coding best practices, and security requirements.

Collaboration & Agile Delivery

• Partner with product owners, business analysts, and stakeholders to understand business needs and translate requirements into technical solutions.
• Collaborate across Sales, Operations, Marketing, and IT teams to deliver high-quality applications.
• Participate in Agile ceremonies including sprint planning, daily standups, backlog refinement, and retrospectives.
• Contribute to peer code reviews, knowledge sharing, and continuous improvement initiatives.
• Communicate project status, technical challenges, and risks effectively.

Testing & Support

• Develop and execute unit tests and support integration and user acceptance testing.
• Troubleshoot application issues and production defects.
• Support application deployments and post-release validation activities.
• Monitor system performance and identify enhancement opportunities.
• Participate in root cause analysis and implementation of corrective actions.
• Support CI/CD processes and software development lifecycle (SDLC) standards.

Documentation

• Maintain user stories, technical tasks, and development activities in Azure DevOps (ADO).
• Create and update technical, configuration, and support documentation.
• Document application changes, deployment activities, and troubleshooting procedures.
• Support knowledge transfer and operational readiness documentation.

At Humana, you'll have the opportunity to build technology that directly supports our mission of helping people achieve their best health. You'll work with modern Salesforce technologies, collaborate across business and IT teams, and grow your career while making a meaningful impact on the healthcare experience of our members and patients.

Required Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years of software engineering or application development experience.
• 2+ years of Salesforce development experience, including Apex, Flows, Lightning Components, or OmniStudio.
• Experience with Salesforce Sales Cloud; Health Cloud experience is a plus.
• Experience working with APIs, integrations, or connected enterprise applications.
• Understanding of Agile methodologies and software development lifecycle (SDLC) practices.
• Experience leveraging AI-powered tools to improve development productivity, testing, troubleshooting, and documentation.
• Understanding of modern AI concepts such as Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG), and agentic development.
• Successful completion of Humana's AI skills assessment.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and work effectively in a collaborative team environment.

Preferred Qualifications

• Salesforce Certified Associate, Salesforce Administrator, or Platform App Builder certification.
• Experience with Salesforce Health Cloud.
• Experience integrating Salesforce with external systems using APIs or MuleSoft.
• Experience with JavaScript, web technologies, and modern UI frameworks.
• Experience using Azure DevOps, Git, and CI/CD tools.
• Experience working in healthcare, health insurance, or other regulated industries.
• Exposure to cloud platforms and modern application architectures.

Use your skills to make an impact
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$80,900 - $110,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.