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Remote Salesforce Support Jobs in Miami, FL (NOW HIRING)

YO AI Labs

CRM Operations Specialist Remote

Miami, FL · Remote

$40 - $100/hr

Sales Operations * Salesforce * HubSpot * CRM Data Management * Sales Process Optimization ... Experience supporting software implementations, CRM training, process improvement initiatives, or ...

TaxRise

Remote Sales Representative (FL)

Miami, FL · Remote

$8.0K - $13K/mo

With no cold calling and a robust support system backing you up, you can focus on what you do best ... Proficiency with customer systems (Google Suite, Salesforce preferred) * Strong empathy and ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Miami, FL

Remote Salesforce Support information

See Miami, FL salary details

$38.7K

$94.6K

$148.2K

How much do remote salesforce support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote salesforce support in Miami, FL is $94,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $113,800.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the most commonly searched types of Salesforce Support jobs in Miami, FL?

The most popular types of Salesforce Support jobs in Miami, FL are:

What are popular job titles related to Remote Salesforce Support jobs in Miami, FL?

For Remote Salesforce Support jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Miami, FL look for?

The top searched job categories for Remote Salesforce Support jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Salesforce Support jobs?

Cities near Miami, FL with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Miami, FL as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $94,556 per year, or $45.5 per hour.

REMOTE: Sr. Marketing Automation Consultant

Marrina Decisions

Florida City, FL • Remote

$70K - $120K/yr

Full-time

Medical, PTO

Posted 18 days ago

Job description

THIS REMOTE POSITION!

We are looking for a responsible Marketing Enthusiast who is an expert in building programs and managing the systems required to generate consistent inbound lead traffic. The ideal candidate will utilize Marketo or MAP to its fullest potential, employing any and all the features available to load the top of the funnel and must know SFDC integration part as well.


Candidates must be U.S. Citizen or able to work in the US without corporate sponsorship! This is for one of our premium clients and you can get a chance to work with most brilliant and innovative teams. This is a remote position.


Responsibilities:


  • Great teamwork and ability manage expectations from multiple groups.
  • Collaborative and hands on best practices of Marketo and SFDC
  • Must have excellent understanding on Lead Management, Lead Routing, Life-cycle Management
  • Must have strategic approach considering optimization and scalability in the technologies in Marketing industry
  • Work with team to review program requirements and identify areas of optimization, update progress on email marketing campaign and programs
  • Partner with marketing and technical teams to provide data-driven solutions and recommendations in support of critical business needs and goals
  • Must have experience with managing large sets of data. Maintaining good data health and quality
  • Maintain pulse of key performance metrics, dashboards and flag leadership when action is required
  • Manage Lead Quality, Lead Scoring and Lead Routing in Marketo
  • Assess ad hoc analytic project requests and determine the best approach and team members to support.
  • Advise marketing operations functions on data requirements necessary to perform desired analysis
  • Ensure that data findings are appropriately visualized in a way that will resonate with stakeholders and clearly highlight implications


Must Haves:


  • Must be able to work in a fast paced environment matrixed organization
  • Program and project management skill is a MUST
  • 3-5 years of Marketo /MAP Experience with 2-3 years of Salesforce Experience
  • Must be self motivated , passionate about Marketing Automation and enjoys learning and growing
  • Team player
  • Hands-on experience with dashboard and reporting. Must be able to create awesome slides for executive review
  • Lead nurturing and Lead scoring good to have


Marrina Decisions is an Equal Opportunity Employer


Marrina Decisions offers Health Benefits, Paid Vacation, Paid Holidays, Paid Sick Time,Ongoing Training programs and opportunity to learn and grow in this MarTech world.


Compensation Range: $70,000 - $120,000 annually

This posted range represents our good-faith estimate for this remote role at the time of posting, in compliance with applicable state and local laws including California, Colorado, New York, and Washington.

Final compensation will depend on various factors such as the candidate's location, experience, qualifications, and alignment with internal compensation equity. Offers typically fall within the lower to mid-point of the posted range for most candidates.


This role may also be eligible for performance bonuses, and a comprehensive benefits package.

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