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Remote Salesforce Support Jobs (NOW HIRING)

ICF

Salesforce PSS Developer DHS (Remote)

Reston, VA · Remote

$57.75 - $76.50/hr

*We are open to supporting 100% remote work anywhere within the U.S.* The Work: ICFseeks an experiencedSalesforceDevelopertosupporta Salesforce implementation projectfor the US Department of Homeland ...

kgs

Tableau/Salesforce Developer (REMOTE)

Chantilly, VA · Remote

$56.75 - $75.25/hr

Koniag IT Systems, LLC a Koniag Government Services company , is seeking a Tableau/Salesforce Developer to support KITS and our government customer. The position is remote. This position requires the ...

VXForward LLC

Salesforce Solution Architect - Remote

$70.75 - $87.50/hr

Provide training and support to end-users on the usage and maintenance of OmniStudio and Flex Pages ... Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write ...

Koniag, Inc.

Tableau/Salesforce Developer (REMOTE)

Chantilly, VA · On-site +1

$56.75 - $75.25/hr

Koniag IT Systems, LLC a Koniag Government Services company , is seeking a Tableau/Salesforce Developer to support KITS and our government customer. The position is remote. This position requires the ...

kgs

Tableau/Salesforce Developer (REMOTE)

Chantilly, VA · Remote

$56.75 - $75.25/hr

Koniag IT Systems, LLC a Koniag Government Services company , is seeking a Tableau/Salesforce Developer to support KITS and our government customer. The position is remote. This position requires the ...

Stryker

Salesforce Software Engineer (Remote)

Portage, MI · On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

Stryker

Salesforce Software Engineer (Remote)

Dallas, TX · On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

Stryker

Salesforce Software Engineer (Remote)

Atlanta, GA · On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

Stryker

Salesforce Software Engineer (Remote)

Chicago, IL · On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

Stryker

Salesforce Software Engineer (Remote)

Portage, MI · On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

Aledade PBC

Salesforce Technical Architect

Bethesda, MD · Remote

$237K - $250K/yr

... and supporting cross-functional transformation programs. Defines and oversees Salesforce ... This is a remote work position. Multiple positions available. Minimum Requirements: Must have a ...

ICF

Senior Salesforce Practice Architect (Remote)

Reston, VA · On-site +1

$71.75 - $89/hr

A strong emphasis is placed on capture and proposal support, where the architect will own technical solutioning for key bids, guide business development teams, and help expand ICF's Salesforce ...

Apex Informatics

Salesforce Mid Developer

$56.75 - $75.25/hr

Must have experience working in an Agile Scrum project and supporting Agile Scrum ceremonies. 1. Salesforce Development 2. Data Migrations Remote

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Remote Salesforce Support information

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$40.5K

$98.9K

$155K

How much do remote salesforce support jobs pay per year?

As of Sep 14, 2026, the average yearly pay for remote salesforce support in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

More about Remote Salesforce Support jobs

What cities are hiring for Remote Salesforce Support jobs?

Cities with the most Remote Salesforce Support job openings:

What are the most commonly searched types of Salesforce Support jobs?

The most popular types of Salesforce Support jobs are:

What states have the most Remote Salesforce Support jobs?

States with the most job openings for Remote Salesforce Support jobs include:

What are popular job titles related to Remote Salesforce Support jobs?

For Remote Salesforce Support jobs, the most frequently searched job titles are:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

Sr. Salesforce Architect - Remote

Atlanta, GA • On-site, Remote

American Cancer Society
Non-Profits • 5 - 10K employees
Learn more about American Cancer Societyexternal

$66.25 - $82.25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 11 days ago

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
This is a 100% remote role. Candidates can be located anywhere in the U.S.
The Sr. Salesforce Solution Architect is responsible for designing and delivering well-architected, scalable, and sustainable Salesforce solutions that drive business value. This Sr. role owns the end-to-end technical vision for Salesforce implementations, ensuring solutions are robust, secure, maintainable, and aligned with both current operational needs and the organization's long-term strategic objectives.
The Sr. Salesforce Solution Architect provides expert technical leadership across the Salesforce platform, including architecture governance, solution design, integration strategy, data architecture, and release management. This role focuses on creating high-quality, future-proof solutions while balancing immediate business demands with platform best practices, technical debt management, and maximum leverage of Salesforce capabilities.
The Sr. Salesforce Solution Architect provides expert technical leadership across the Salesforce platform, including architecture governance, solution design, integration strategy, data architecture, and release management. This role focuses on creating high-quality, future-proof solutions while balancing immediate business demands with platform best practices, technical debt management, and maximum leverage of Salesforce capabilities.
ESSENTIAL FUNCTIONS:
  • Lead the design and architecture of complex, well-architected Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, Nonprofit Cloud, Experience Cloud, Data Cloud, Marketing Cloud, etc.), ensuring adherence to Salesforce Well-Architected Framework principles (security, performance, scalability, maintainability, and reliability). (25%)
  • Develop and maintain Salesforce technology roadmaps, architecture principles, standards, and best practices for CRM, data management, development, release processes, and integrations. (15%)
  • Provide technical guidance and mentoring to delivery teams, ensuring solutions follow governance standards, security/compliance requirements, and Salesforce best practices. (15%)
  • Collaborate with business leaders, application owners, technology teams, vendors, and stakeholders to gather requirements, evaluate options, and recommend optimal Salesforce-based solutions. (15%)
  • Support investment and prioritization decisions by clearly articulating the technical implications, risks, costs, and long-term benefits of proposed solutions. (15%)
  • Champion the adoption of emerging Salesforce capabilities to solve business challenges efficiently. (15%)

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent combination of education and work experience
  • Preferred Degree: Bachelor's Degree
  • Required Certifications: Salesforce Certified Application Architect, Salesforce Certified System Architect
  • Preferred Certifications: Salesforce Certified Agentforce Specialist, Salesforce Certified Data 360 Consultant, Salesforce Certified Marketing Cloud Engagement Consultant, Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Years of experience: 8+ years of progressive experience in the Salesforce ecosystem, with at least 4-5 years in a Solution Architect or Technical Architect capacity on complex implementations.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Proven success designing and delivering enterprise-grade, multi-cloud Salesforce solutions with strong emphasis on architecture quality and long-term sustainability.
  • Deep expertise in Salesforce platform capabilities, declarative development, Apex, Lightning Web Components, integrations (APIs, MuleSoft, middleware), data architecture, and security models.
  • Experience creating and governing technology roadmaps and architectural standards in a Salesforce environment.
  • Strong background in Agile delivery, DevOps practices (CI/CD for Salesforce), and change management.
  • Strong knowledge of data standards, compliance (e.g., GDPR, HIPAA), master data management, and security best practices like role-based access and encryption to ensure reliable data flows.
  • Excellent storytelling and visualization skills using tools like UML, process flow diagrams, and sequence diagrams to document solutions, wireframe designs, and convey tradeoffs to non-technical leaders.
  • Skill in translating business requirements into technical roadmaps, assessing risks/costs vs. benefits, and leading Architecture Review Boards to ensure solutions support organizational strategy.
  • Experience guiding teams, mentoring junior developers, and driving innovation through research on market trends, with a focus on agile methodologies and continuous improvement.

TRAVEL REQUIREMENTS:
  • Occasional travel may be required, generally limited to 1-2 trips annually for essential business meetings and professional development opportunities (e.g., training or conferences).

PHYSICAL REQUIREMENTS:
  • Frequent sitting and use of computer equipment
  • Occasional standing, walking, bending, and lifting materials up to 10 lbs.
  • Availability and ability to work after hours, weekends, holidays, etc. as needed, to be on call and/or to fulfill job responsibilities and requirements.

The starting rate is $135,000 to $147,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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