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Remote Recruiter Jobs in Puerto Rico (NOW HIRING)

Epic Denials Management Operator

San Juan, PR · Remote

$17.75 - $23.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

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What is a remote recruiter?

A Remote Recruiter is a professional who manages the recruitment and hiring process for organizations entirely from a remote location, often working from home or another non-office setting. Their responsibilities include sourcing candidates, conducting interviews, coordinating with hiring managers, and guiding applicants through the hiring process—all using digital communication tools. Remote Recruiters typically use video calls, emails, and online platforms to connect with candidates and employers, making them essential for companies with distributed or global teams.

What does a remote recruiter do?

A remote recruiter finds qualified candidates to fill job openings for their clients. Unlike recruiters that work in the office, remote recruiters often work from home. Your responsibilities include meeting with clients to discuss their hiring needs and obtain a list of qualifications and duties for the role. You search job boards, social media networks, and other relevant sites to identify job seekers that meet the criteria preferred by your client. Most remote recruiters perform an initial screening with the candidate on the phone and then may meet in person before forwarding the job seeker's information on to the hiring supervisor at the company. Remote recruiters are usually paid a commission if their client hires the candidate they found.

What are the key skills and qualifications needed to thrive as a remote recruiter?

To thrive as a Remote Recruiter, you need a solid understanding of talent acquisition strategies, candidate sourcing, and interview techniques, typically supported by experience in HR or recruiting. Familiarity with applicant tracking systems (ATS), recruiting platforms like LinkedIn, and video interviewing tools is essential. Strong communication, organization, and self-motivation are crucial soft skills for building relationships and managing processes independently. These skills enable recruiters to efficiently source top talent and ensure a smooth hiring process in a virtual environment.

What are some common challenges faced by remote recruiters, and how can they be addressed?

Remote recruiters often face challenges such as building rapport with candidates virtually, coordinating across different time zones, and maintaining clear communication with hiring managers. To address these challenges, leveraging video conferencing tools for more personal interactions, using scheduling apps to accommodate time differences, and establishing regular check-ins with the hiring team are effective strategies. Additionally, utilizing collaborative software for tracking candidates and sharing feedback can help ensure a smooth, transparent recruitment process.

What is the difference between Remote Recruiter vs Remote HR Coordinator?

AspectRemote RecruiterRemote HR Coordinator
CredentialsRecruitment certifications, HR knowledgeHR certifications, employee relations experience
Work EnvironmentFocus on sourcing and hiring candidates remotelyHandle employee onboarding, records, and communication remotely
Employer & Industry UsageUsed across industries for hiring rolesUsed in HR departments for employee management
Search & Comparison IntentCompare roles related to hiring and recruitmentCompare roles related to employee management and HR functions

Remote Recruiters primarily focus on sourcing, interviewing, and hiring candidates remotely, requiring recruitment-specific skills and certifications. Remote HR Coordinators handle employee onboarding, records, and HR processes from a distance, often needing HR certifications. While both roles operate remotely and within HR functions, their core responsibilities differ, making this comparison useful for those exploring careers or hiring options in remote HR roles.

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Infographic showing various Remote Recruiter job openings in Puerto Rico as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 7% Part Time, and 15% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Epic Denials Management Operator

Deloitte

San Juan, PR • Remote

$17.75 - $23.50/hr

Full-time

Posted 20 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

44th of 150 rated financial services


Job description

Position Summary

Join Deloitte's AI & Engineering practice to support hospital denials management to deliver back-end Revenue Cycle Management (RCM) services, including Billing and Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed.

Recruiting for this role ends on 01/01/2027.

Work you'll do

As an Epic Denials Management Operator on the AI & Engineering team, you will be responsible for supporting review denials (835/277 processing) received from third party payers.

Conduct Denial categorization and root cause analysis based on remittance information received from payer. Review hospital account records and payer remittance records, communicate with relevant Client RCM and internal hospital stakeholders, and conduct outreach to payers through payer portals and phone calls to gather necessary information to understand denial reasons and root causes. Determine appropriate denial responses based on denial reasons. Use appropriate templates to develop denial appeal letters for denials and submit to third party payers. Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed. Provide additional documentation to payers as needed to resolve denial issues. Document denial details, research conducted, and follow-up activities conducted in relevant EMR and patient accounting systems. Review AR aging reports and work queues to identify unpaid and delayed claims. Follow up with third party payers on open denials, denial appeals, and other outstanding balances related to denials to understand claim status and payer requirements to adjudicate claim. Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.

Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows. Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management. A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 2+ years of experience in hospital account denial management and appeals
  • Experience using Epic Resolute Hospital Billing
  • Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience
  • Experience working in claims clearinghouse systems
  • Familiarity with Epic Analytics and Reporting applications
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000 to $90,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Position Summary

Join Deloitte's AI & Engineering practice to support hospital denials management to deliver back-end Revenue Cycle Management (RCM) services, including Billing and Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed.

Recruiting for this role ends on 01/01/2027.

Work you'll do

As an Epic Denials Management Operator on the AI & Engineering team, you will be responsible for supporting review denials (835/277 processing) received from third party payers.

Conduct Denial categorization and root cause analysis based on remittance information received from payer. Review hospital account records and payer remittance records, communicate with relevant Client RCM and internal hospital stakeholders, and conduct outreach to payers through payer portals and phone calls to gather necessary information to understand denial reasons and root causes. Determine appropriate denial responses based on denial reasons. Use appropriate templates to develop denial appeal letters for denials and submit to third party payers. Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed. Provide additional documentation to payers as needed to resolve denial issues. Document denial details, research conducted, and follow-up activities conducted in relevant EMR and patient accounting systems. Review AR aging reports and work queues to identify unpaid and delayed claims. Follow up with third party payers on open denials, denial appeals, and other outstanding balances related to denials to understand claim status and payer requirements to adjudicate claim. Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.

Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows. Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management. A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 2+ years of experience in hospital account denial management and appeals
  • Experience using Epic Resolute Hospital Billing
  • Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience
  • Experience working in claims clearinghouse systems
  • Familiarity with Epic Analytics and Reporting applications
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000 to $90,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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