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Remote Pos Technical Support Jobs in Raleigh, NC

Virtuozzo

Technical Sales Manager

Raleigh, NC · Remote

Salary: 130 000-200 000 USD Technical Sales Manager for Cloud Infrastructure (Remote, US-based ... Travel when needed meet customers, support deals, attend key events What Makes You a Fit You dont ...

Virtuozzo

Technical Sales Manager

Raleigh, NC · Remote

Technical Sales Manager for Cloud Infrastructure (Remote, US-based) Build new business. Own your ... Travel when needed- meet customers, support deals, attend key events What Makes You a Fit You don't ...

Diverse Lynx

BigCommerce Technical Lead

Durham, NC · Remote

$55 - $60/hr

Durham, NC- Onsite preferred else Remote is ok Duration: 6-12 months Experience: 8-10 Year Rate ... Support cloud deployments on AWS or Azure Generic Managerial Skills, If any * BigCommerce Developer ...

Darkhorse Tech

IT Field Technician (Remote)

Raleigh, NC · Remote

$43K - $50K/yr

Provide excellent customer service via phone, remote, and on-site technical support * Walk clients through diagnostic procedures to identify and resolve errors * Communicate with vendors to request ...

SoftPro

Technical Business Analyst

Raleigh, NC · On-site +1

Some positions are eligible for 100% remote work, plus hybrid options for those living near our ... The BA is responsible for gathering, defining, and supporting requirements, and assisting ...

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How much do remote pos technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote pos technical support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Raleigh, NC? The most popular types of Pos Technical Support jobs in Raleigh, NC are:
What are popular job titles related to Remote Pos Technical Support jobs in Raleigh, NC? For Remote Pos Technical Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Raleigh, NC look for? The top searched job categories for Remote Pos Technical Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Pos Technical Support jobs? Cities near Raleigh, NC with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you

Technical Sales Manager

Virtuozzo

Raleigh, NC • Remote

Other

Posted 28 days ago

Job description

Salary: 130 000-200 000 USD

Technical Sales Manager for Cloud Infrastructure

(Remote, US-based)

Build new business. Own your territory. Sell real tech.


At Virtuozzo, we build high-performance infrastructure software for the AI age, used by service providers, SaaS companies, and enterprises worldwide. Our platform delivers mainframe-level reliability at a fraction of the costand were growing fast in the AI and cloud space.Were looking for ahands-on, technically curious sales hunterto drive new business across the US.


What Youll Do

This is atrue hunter roleyou own the pipeline, the deals, and the outcomes.

  • Close new business own the full sales cycle from prospecting to deal close
  • Run technical sales conversations lead demos, PoCs, and solution discussions
  • Build and enable partners help channel partners sell and deploy our solutions
  • Grow your territory land new logos and expand existing accounts
  • Travel when needed meet customers, support deals, attend key events


What Makes You a Fit

You dont need to be an expert in everythingbut youmust be technical enough to learn fast and sell confidently.

You likely are:

  • ASales Engineer ready to own deals, or
  • AnAccount Executive with strong technical curiosity

You bring:

  • Experience inB2B tech sales (cloud, infrastructure, SaaS, or similar)
  • Ability torun discovery + translate technical value into business impact
  • Ahunter mindset you enjoy building pipeline, not just managing accounts
  • Willingness totravel occasionally (customer meetings, events)

Nice to have (not required):

  • Exposure to cloud, virtualization (VMware, KVM, etc.), or storage
  • Kubernetes or automation knowledge

If youre technical, coachable, and drivenwell help you ramp up.


Why Join Virtuozzo

  • High-impact role withreal ownership of deals and territory
  • Sell adifferentiated productin a growing cloud + AI market
  • Remote-firstwith flexibility
  • Strongearning potential + incentives
  • Training, certifications, and growth opportunities