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Remote Pos Technical Support Jobs in Raleigh, NC

Berriehill Research

Senior AI Systems Engineer

Raleigh, NC · On-site +1

$92K - $126K/yr

Provide ongoing technical support, troubleshooting, root cause analysis, and documentation for AI ... This position may be performed fully remote, hybrid, or onsite at an ARA office. Preference will be ...

ActivStyle

Sales Representative

Raleigh, NC · Remote

$70K/yr

Hybrid (Remote/with Field Visits) Looking for a meaningful career where you can truly impact lives ... Provide product demonstrations, training, and technical support to clinicians, caretakers, and ...

Redhat

Software Engineer

Raleigh, NC · On-site +1

$135K - $154K/yr

Perform SRE functions and technical support within an enterprise environment, utilizing Agile ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

Wabtec

Copy of Rep., I - Sales - Technical

Durham, NC · Remote

... remote visual inspection, and analytical instruments to support maintenance, manufacturing, and ... The Technical Sales Representative for ANI / RVI products is responsible for developing and ...

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Remote Pos Technical Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote pos technical support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote pos technical support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are the most commonly searched types of Pos Technical Support jobs in Raleigh, NC? The most popular types of Pos Technical Support jobs in Raleigh, NC are:
What are popular job titles related to Remote Pos Technical Support jobs in Raleigh, NC? For Remote Pos Technical Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Raleigh, NC look for? The top searched job categories for Remote Pos Technical Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Pos Technical Support jobs? Cities near Raleigh, NC with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you
Senior Applications Specialist

Senior Applications Specialist

KONICA MINOLTA HEALTHCARE AMERICAS INC

Garner, NC • Remote

Full-time

Re-posted 21 days ago

Konica Minolta rating

7.6

Company rating: 7.6 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

68th of 142 rated electronics manufacturers

Job description

Senior Applications Specialist - Digital Radiography
Full-Time

Field-Based / Remote (Home Office with Extensive Travel)
This role is not tied to a physical office and requires frequent travel to customer sites. Candidates may be based anywhere in the U.S. (preference for Northeast or Phoenix, AZ)

Konica Minolta Healthcare Americas is seeking a Senior Applications Specialist to provide advanced clinical and technical support across our Medical Imaging portfolio, with a primary focus on Digital CR/DR systems.

This role partners closely with Sales, Marketing, Field Service, Technical Service, and Customer Service teams to support customer success, product adoption, and business growth. The position requires significant travel to customer sites, training sessions, and industry events.

Key Responsibilities

  • Provide application support, training, and troubleshooting for Digital CR/DR products
  • Serve as a technical liaison for customers, resellers, and internal teams
  • Deliver on-site product demonstrations and support at customer sites, conventions, and tradeshows
  • Collaborate cross-functionally with Sales, Marketing, Field Service, and Product Management
  • Support development of training materials and educational resources
  • Maintain expertise across multiple digital imaging platforms and mentor junior team members
  • Troubleshoot complex technical issues and communicate solutions clearly
  • Support additional projects as assigned
  • Bachelor's degree in Radiologic Technology and/or ARRT certification (or equivalent experience)
  • 5+ years of radiology experience across multiple clinical settings
  • Strong understanding of radiology physics and imaging principles
  • Experience with RIS/PACS and DICOM preferred
  • Strong communication and customer-facing skills
  • Proficiency in Microsoft Office
  • Ability and willingness to travel extensively

Skills and Competencies

  • Strong organizational and prioritization skills
  • Ability to manage multiple customer engagements simultaneously
  • Strong problem-solving and analytical skills
  • Excellent interpersonal and presentation skills
  • Customer-focused mindset with a commitment to service excellence
  • Ability to work effectively in a cross-functional environment

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