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Commission Microsoft Help Desk Jobs in Raleigh, NC

LC Industries

Coordinator, Help Desk

Durham, NC

ABOUT THIS ROLE The Coordinator, Help Desk, provides Tier 1 and Tier 2 support for users across ... Performing Windows operating system and Microsoft software updates Physical * Lift 50 pounds ...

L C Industries

Coordinator, Help Desk

Durham, NC · On-site

ABOUT THIS ROLE The Coordinator, Help Desk handles all first level support requests from designated ... Monitor and perform OS updates and other Microsoft upgrades as designated by Senior Systems ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

... Helpdesk experience ... Experience with Windows Operating System workstation/server, Microsoft Systems Management Server ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

... Helpdesk experience ... Experience with Windows Operating System workstation/server, Microsoft Systems Management Server ...

Dillon Supply Company

Service Desk Analyst

Raleigh, NC · On-site

$18.25 - $25/hr

Perform password resets and account administration using Microsoft Entra ID (Azure AD), Active ... Help Desk, Technical Support, or customer-facing IT support role. * Strong customer service ...

New

GRAIL

IT Help Desk Specialist - #4915

Durham, NC

$30 - $41/hr

Support Google Workspace, Microsoft 365, Slack, Zoom, Zoom Rooms, and other business applications ... providing IT Help Desk, Desktop Support, or End User Support in a business environment.

GRAIL

IT Help Desk Specialist - #4915

Durham, NC

$30 - $41/hr

Support Google Workspace, Microsoft 365, Slack, Zoom, Zoom Rooms, and other business applications ... providing IT Help Desk, Desktop Support, or End User Support in a business environment.

GRAIL

IT Help Desk Specialist - #4915

Durham, NC · On-site

$30 - $41/hr

Support Google Workspace, Microsoft 365, Slack, Zoom, Zoom Rooms, and other business applications ... providing IT Help Desk, Desktop Support, or End User Support in a business environment.

Noblesoft Technologies

Service desk Analyst

Morrisville, NC · On-site

$19.25 - $26.25/hr

Support Microsoft 365 applications--Outlook, Teams, OneDrive, SharePoint--covering login errors ... Experience in Technical helpdesk or technical call center support is required. * Hands-on ...

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All JobsMicrosoft Help Desk JobsCommission Microsoft Help Desk JobsCommission Microsoft Help Desk Jobs in Raleigh, NC

Commission Microsoft Help Desk information

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How much do commission microsoft help desk jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for commission microsoft help desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What are popular job titles related to Commission Microsoft Help Desk jobs in Raleigh, NC? For Commission Microsoft Help Desk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Commission Microsoft Help Desk jobs in Raleigh, NC look for? The top searched job categories for Commission Microsoft Help Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Commission Microsoft Help Desk jobs? Cities near Raleigh, NC with the most Commission Microsoft Help Desk job openings:
Commission Microsoft Help Desk jobs near you

Coordinator, Help Desk

LC Industries

Durham, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

  • EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
  • BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. 
  • SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. 
  • SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

 

ABOUT THIS ROLE

The Coordinator, Help Desk, provides Tier 1 and Tier 2 support for users across Base Supply Stores, Manufacturing Sites, Distribution Centers, and Off-Site users, ensuring timely resolution of technical issues and service requests.

LOCATION AND SCHEDULE

Durham, NC

Monday-Friday 7:00 AM – 3:30PM

Occasional On-call weekend support, Occasional before and after-hour support

KEY RESPONSIBILITIES

  • Providing Tier 1 and Tier 2 IT support and managing help desk tickets
  • Customer service and technical support
  • Basic M365, Exchange, AD,  AzureAD, Entra administration
  • Remote management tools
  • Support and remote access for off-site users, distribution centers, manufacturing & base supply stores
  • Hardware deployment & troubleshooting
  • End-user support for Win10/Win11
  • Maintaining system documentation and activity logs
  • Performing Windows operating system and Microsoft software updates

Physical

  • Lift 50 pounds: printers, servers, PCs

QUALIFICATIONS

  • Associate degree preferred.
  • Five years related work experience.
  • Good phone skills required. Must be able to communicate with a variety of individuals (technical and non-technical)
  • Working knowledge of Enterprise Systems, hardware maintenance, networks, and knowledge of Axapta is extremely helpful.

 

Why LCI?

  • Purpose-driven company driven by principles, not profit
  • Reach your highest Potential: upward mobility, rewarded through hard work
  • Competitive salary and compensation
  • Basic Life Insurance at no cost to the employee
  • 401(k) with match and Surplus-Sharing Plans
  • Health, Dental, and Vision Insurance
  • Ten paid holidays annually
  • Paid Time Off (PTO)
  • On-site Health and Wellness program
  • Employee Assistance Program (EAP)

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