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Remote Patient Intake Jobs (NOW HIRING)

Converge Medical Technology

$22 - $26/hr

... patient's journey from pain to recovery. Details: * Location: Remote from Atlanta, GA * Pay Range ... Escalate urgent or complex issues to the Intake Manager to ensure timely resolution. * Perform ...

CopilotIQ

Intake Nurse

Nashville, TN · Remote

This position is for an Intake Nurse to be a part of providing outstanding care for members with diseases such as hypertension and diabetes through remote patient monitoring. The Intake Nurse will be ...

AccessPT

Patient Care Representative

Raleigh, NC · Remote

$15/hr

If so, then please submit your resume to apply for the remote Patient Care Representative position for the Central Intake Team at ACCESS PT. Access is an extraordinary company to work for, with a ...

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How much do remote patient intake jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote patient intake in the United States is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What is a remote patient intake specialist?

Remote patient intake specialists are professionals who handle the process of gathering and verifying patient information before a healthcare appointment, all while working remotely. Their responsibilities typically include collecting personal, medical, and insurance details, updating electronic health records, and ensuring all necessary forms are completed accurately. By working remotely, they help streamline the administrative process for healthcare providers and improve the patient experience by making check-in more efficient. This role requires strong communication skills, attention to detail, and proficiency with healthcare software. Remote patient intake specialists play a vital part in maintaining accurate records and supporting smooth healthcare operations.

What are the key skills and qualifications needed to thrive as a remote patient intake specialist?

To thrive as a Remote Patient Intake Specialist, you need strong attention to detail, knowledge of medical terminology, and typically a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is crucial. Excellent communication, active listening, and customer service skills help build trust and efficiently gather accurate patient information. These abilities ensure smooth onboarding processes, data accuracy, and a positive patient experience, which are vital for effective healthcare delivery.

What are some common challenges faced in a remote patient intake role, and how can I overcome them?

One common challenge in a Remote Patient Intake position is ensuring accurate and complete collection of patient information while communicating virtually. Technical difficulties, such as connectivity issues or unfamiliarity with digital forms, can also arise. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic with patients, and stay organized with digital tools. Familiarizing yourself with the healthcare system's software and maintaining a quiet, distraction-free workspace can further enhance your effectiveness in the role.

What is the difference between Remote Patient Intake vs Remote Medical Scheduler?

AspectRemote Patient IntakeRemote Medical Scheduler
CredentialsHigh school diploma or equivalent; medical office experience often preferredHigh school diploma or equivalent; scheduling software knowledge beneficial
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Job ResponsibilitiesCollect patient information, verify insurance, prepare patient recordsSchedule appointments, coordinate provider calendars, manage patient bookings
Industry UsageCommon in healthcare clinics, hospitals, telehealth servicesCommon in healthcare clinics, hospitals, telehealth services

Remote Patient Intake and Remote Medical Scheduler roles both operate in healthcare settings and often share similar credentials and work environments. However, Remote Patient Intake focuses on gathering patient information and verifying insurance, while Remote Medical Scheduler manages appointment scheduling and provider calendars. Understanding these differences helps job seekers find the right role in the healthcare industry.

How to become a remote patient intake specialist?

To become a remote patient intake specialist, candidates typically need a high school diploma or equivalent, along with strong communication and organizational skills. Relevant experience in healthcare, customer service, or administrative roles is beneficial, and familiarity with electronic health records (EHR) systems is often required. Some employers may prefer or require certification in medical billing or coding.
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Remote Patient Intake jobs near you
Infographic showing various Remote Patient Intake job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,823 per year, or $21.1 per hour.

Patient Care Intake Representative - Remote

KPH Healthcare Services

Syracuse, NY • On-site, Remote

Full-time

Re-posted 5 days ago

KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview

Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees.

Job Summary: Entry Level Position. Works under direct supervision following the protocols and procedures for assessing, categorizing, and prioritizing incoming customer/patient inquiries to direct them to the appropriate resources or personnel for resolution. This role is crucial to managing call volume, ensuring efficient service delivery, and improving patient satisfaction.

Responsibilities
  • Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members
  • Manage and assist with prescription processing as needed, when not taking patient inbound calls
  • Responsible for quickly and efficiently evaluating the nature, urgency, and complexity of patient calls
  • Directing calls to the correct department, team, or individual based on the assessed patient needs
  • Provides resolution to customer service issues to ensure member satisfaction as needed
  • Maintain and keep reasonable production as determined by supervisor
  • May assist in orienting and training new employees
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned
Qualifications

Job Skill Requirements:

  • Exceptional phone and listening skills.
  • Exceptional written and verbal communication skills
  • Excellent computer and keyboarding skills
  • Time Management Skills: Prioritizing and managing a high volume of calls while maintaining accuracy
  • Technical Proficiency: Understanding and utilizing relevant software, databases, and tools
  • Teamwork and Collaboration: Collaborating effectively with other team members
  • Empathy and Patience: Demonstrating empathy and patience when dealing with patients, especially during challenging situations
  • Excellent organizational skills

Educational Requirements:

  • Minimum: High School Diploma or GED
  • Preferred: Pharmacy technician or related certification

Experience: 

  • Experience in a customer service-related field
  • Preferred: 6-12 months' experience as a pharmacy technician

Required (Mississippi Employees):

  • Registered with the State of Mississippi as a Pharmacy Technician
Employment Type: FULL_TIME

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