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Remote Patient Intake Jobs in Houston, TX (NOW HIRING)

SUN Behavioral Houston

Remote Intake Coordinator

Houston, TX · On-site +1

$17.25 - $23.50/hr

Upon assessment of the patient, coordinates with the physician to ensure appropriate treatment is ... Completes the clinical screening and assessment tool (intake assessment) with concise, clear ...

Talkiatry

Psychiatrist (Remote)

The Woodlands, TX · Remote

$325K - $375K/yr

Patient population across the lifespan: children & adolescents (treated by board-certified Child ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

Houston, TX · Remote

$325K - $375K/yr

Patient population across the lifespan: children & adolescents (treated by board-certified Child ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

Pasadena, TX · Remote

$325K - $375K/yr

Patient population across the lifespan: children & adolescents (treated by board-certified Child ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

The Woodlands, TX · Remote

$325K - $375K/yr

Patient population across the lifespan: children & adolescents (treated by board-certified Child ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

Houston, TX · Remote

$325K - $375K/yr

Patient population across the lifespan: children & adolescents (treated by board-certified Child ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

Pasadena, TX · Remote

$325K - $375K/yr

Patient population across the lifespan: children & adolescents (treated by board-certified Child ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Mira Mace

Be Seen First

Licensed Practical Nurse (LPN) - Care Advocate | Patient Navigation

Houston, TX · Remote

$20 - $25/hr

Remote LPN Care Advocate -- $20-$25/hr | 20-40 hrs/week | U.S.-based Remote work without the ... Serve as the primary point of contact for patients after their intake visit. * Help patients ...

Mira Mace

Be Seen First

Community Health Worker - Care Advocate

Houston, TX · Remote

$20 - $25/hr

Remote Care Advocate -- $20-$25/hr | 20-40 hrs/week | U.S.-based Remote work without the isolation ... After a patient completes an initial visit with a clinical lead, you become their go-to support ...

Talkiatry

Psychiatrist

Pasadena, TX · Remote

$325K - $375K/yr

... patient population * Minimal administrative burden in a fully remote, outpatient model What your ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist

Pasadena, TX · Remote

$325K - $375K/yr

... patient population * Minimal administrative burden in a fully remote, outpatient model What your ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist

The Woodlands, TX · Remote

$325K - $375K/yr

... patient population * Minimal administrative burden in a fully remote, outpatient model What your ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

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Remote Patient Intake information

What are the key skills and qualifications needed to thrive as a Remote Patient Intake Specialist, and why are they important?

To thrive as a Remote Patient Intake Specialist, you need strong attention to detail, knowledge of medical terminology, and typically a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is crucial. Excellent communication, active listening, and customer service skills help build trust and efficiently gather accurate patient information. These abilities ensure smooth onboarding processes, data accuracy, and a positive patient experience, which are vital for effective healthcare delivery.

What are remote patient intake specialists?

Remote patient intake specialists are professionals who handle the process of gathering and verifying patient information before a healthcare appointment, all while working remotely. Their responsibilities typically include collecting personal, medical, and insurance details, updating electronic health records, and ensuring all necessary forms are completed accurately. By working remotely, they help streamline the administrative process for healthcare providers and improve the patient experience by making check-in more efficient. This role requires strong communication skills, attention to detail, and proficiency with healthcare software. Remote patient intake specialists play a vital part in maintaining accurate records and supporting smooth healthcare operations.

What is the difference between Remote Patient Intake vs Remote Medical Scheduler?

AspectRemote Patient IntakeRemote Medical Scheduler
CredentialsHigh school diploma or equivalent; medical office experience often preferredHigh school diploma or equivalent; scheduling software knowledge beneficial
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Job ResponsibilitiesCollect patient information, verify insurance, prepare patient recordsSchedule appointments, coordinate provider calendars, manage patient bookings
Industry UsageCommon in healthcare clinics, hospitals, telehealth servicesCommon in healthcare clinics, hospitals, telehealth services

Remote Patient Intake and Remote Medical Scheduler roles both operate in healthcare settings and often share similar credentials and work environments. However, Remote Patient Intake focuses on gathering patient information and verifying insurance, while Remote Medical Scheduler manages appointment scheduling and provider calendars. Understanding these differences helps job seekers find the right role in the healthcare industry.

What are some common challenges faced in a Remote Patient Intake role, and how can I overcome them?

One common challenge in a Remote Patient Intake position is ensuring accurate and complete collection of patient information while communicating virtually. Technical difficulties, such as connectivity issues or unfamiliarity with digital forms, can also arise. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic with patients, and stay organized with digital tools. Familiarizing yourself with the healthcare system's software and maintaining a quiet, distraction-free workspace can further enhance your effectiveness in the role.
What are the most commonly searched types of Patient Intake jobs in Houston, TX? The most popular types of Patient Intake jobs in Houston, TX are:
What are popular job titles related to Remote Patient Intake jobs in Houston, TX? For Remote Patient Intake jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Remote Patient Intake jobs in Houston, TX look for? The top searched job categories for Remote Patient Intake jobs in Houston, TX are:
What cities near Houston, TX are hiring for Remote Patient Intake jobs? Cities near Houston, TX with the most Remote Patient Intake job openings:
Remote Patient Intake jobs near you
Infographic showing various Remote Patient Intake job openings in Houston, TX as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 10% In-person, and 90% Remote job distribution.

Remote Intake Coordinator

SUN Behavioral Houston

Houston, TX • On-site, Remote

$17.25 - $23.50/hr

Other

Re-posted 10 days ago

Job description

Position Summary:
Receives inquiry calls and assists the caller with scheduling a face-to-face assessment or provide triage to the appropriate community referral based on patient need. Assesses or ensures necessary assessment by a licensed RN for patients who present for assessment. Upon assessment of the patient, coordinates with the physician to ensure appropriate treatment is provided either at the hospital or another appropriate provider in the community. Ensures appropriate screening of medical and behavioral emergency conditions. Completes all administrative processes of the admission for treatment including, as appropriate, the initial authorization of care with the insurance company/third-party payor. Able to work through and accept referrals through various platforms, Kno2, Carelink, Open Beds, Xferral, Bed Board.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
  • Demonstrates excellent phone skills including inquiry calls, explanation of assessment processes, scheduling appointments and successful closure of a call while avoiding phone therapy.
  • States the procedure for managing a crisis call and identifies when to activate EMS services. Identifies safety and risk of each call.
  • Documents all inquiry calls, completely, to include all applicable information on prospect form in Wellsky.
  • Makes appropriate referrals to community resources if not scheduling an assessment
  • States the process and reasoning for all follow up calls either to confirm an assessment, inquire about no-show status, or rescheduling an assessment to include documentation reflecting same.
  • Enters all inquiry calls into Wellsky with all data needed to further action or follow up
  • Shows competency and understanding of the review of the medical screen; as appropriate, notifies the RN for additional review and action.
  • States the working definition and procedure for managing medically and psychiatric emergencies according to EMTALA guidelines as well as hospital policies.
  • Identifies and triages emergent patients and prioritizes care based on same.
  • Completes the clinical screening and assessment tool (intake assessment) with concise, clear documentation.
  • As applicable, identifies the need for additional screening for substance use, nutrition needs, functional needs, and abuse for children/adolescents, school and development screening.
  • Demonstrates understanding of admission criteria for inpatient, partial hospitalization, intensive outpatient hospitalization and outpatient levels of care.
  • Documents any special needs related to spiritual or cultural needs.
  • Demonstrates a working knowledge of community mental health and substance use programs/referral to be offered for all patients not at imminent risk nor requiring services at a higher level of care as provided at the hospital.
  • By demonstrating competency and thorough clinical understanding, ensures that each patient is seen by a physician or has had a consult by a physician to obtain treatment recommendations and disposition.
  • Upon admission to a treatment program within the hospital, notifies the unit staff of the patients level of acuity, chief compliant and history of illness leading to admission, medical concerns and attending physician.
  • Evidences understanding of all hospital required forms for admission and completion of these admission forms for each department as applicable.
  • Knowledge of state local laws, ordinances and practices governing involuntary hospitalization and ensure compliance with same.
  • Ensure correct information on EMTALA log to include all timelines and no blanks in documentation.
  • Demonstrates understanding of utilization review process to include treatment criteria and precertification payor to obtain initial authorization of care and document same with pass to the Utilization Management team for concurrent reviews.
  • Demonstrates an ability to be flexible, organized and function well in stressful situations.
  • Treats patients and their families with respect and dignity, ensures confidentiality of patients records.
  • Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
  • Ensures that documentation meets current standards and policies.
  • Answers the telephone in a polite manner and communicates information to the appropriate staff/family member.
  • Individuals with a Registered Nurse license:
    • Enter orders into Wellsky for admission and other orders as needed. This includes the follow up documentation required for PRN medication and first dose monitoring
    • Knowledgeable of medications, including psychotropic drugs, and their correct administration based on the age of the patient and their clinical condition as demonstrated by observation of education completed with the patient/family members
    • Conducts nurse to nurse report.
  • Perform other duties as required

Safety (15% of performance review)
  • Strives to create a safe, healing environment for patients and family members
  • Follows all safety rules while on the job.
  • Reports near misses, as well as errors and accidents promptly.
  • Corrects minor safety hazards.
  • Communicates with peers and management regarding any hazards identified in the workplace.
  • Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
  • Participates in quality projects, as assigned, and supports quality initiatives.
  • Supports and maintains a culture of safety and quality.

Teamwork (15% of performance review)
  • Works well with others in a spirit of teamwork and cooperation.
  • Responds willingly to colleagues and serves as an active part of the hospital team.
  • Builds collaborative relationships with patients, families, staff, and physicians.
  • The ability to retrieve, communicate, and present data and information both verbally and in writing as required
  • Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
  • Demonstrates adequate skills in all forms of communication.
  • Adheres to the Standards of Behavior

Integrity (15% of performance review)
  • Strives to always do the right thing for the patient, coworkers, and the hospital
  • Adheres to established standards, policies, procedures, protocols, and laws.
  • Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
  • Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
  • Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
  • Exemplifies professionalism through good attendance and positive attitude, at all times.
  • Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
  • Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review)
  • Demonstrates accountability for ensuring the highest quality patient care for patients.
  • Willingness to be accepting of those in need, and to extend a helping hand
  • Desire to go above and beyond for others
  • Understanding and accepting of cultural diversity and differences

Education
  • Required: Meeting state requirements, a Bachelors or Masters degree in Nursing, RN license.
  • Maintains education and development appropriate for position.

Experience
  • Required: One to three years of experience in a behavioral health setting.
  • Preferred: Previous assessment and evaluation experience in a behavioral health setting.

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