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Remote Patient Intake Jobs in Tennessee (NOW HIRING)

CopilotIQ

Intake Nurse

Nashville, TN · Remote

This position is for an Intake Nurse to be a part of providing outstanding care for members with diseases such as hypertension and diabetes through remote patient monitoring. The Intake Nurse will be ...

Talkiatry

Remote Therapist - Tennessee

Memphis, TN · Remote

$70K - $90K/yr

Full operational support including scheduling, billing, intake coordination, credentialing, and ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Tennessee

Chattanooga, TN · Remote

$70K - $90K/yr

Full operational support including scheduling, billing, intake coordination, credentialing, and ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

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Remote Patient Intake information

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How much do remote patient intake jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote patient intake in Tennessee is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Patient Intake Specialist, and why are they important?

To thrive as a Remote Patient Intake Specialist, you need strong attention to detail, knowledge of medical terminology, and typically a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is crucial. Excellent communication, active listening, and customer service skills help build trust and efficiently gather accurate patient information. These abilities ensure smooth onboarding processes, data accuracy, and a positive patient experience, which are vital for effective healthcare delivery.

What are remote patient intake specialists?

Remote patient intake specialists are professionals who handle the process of gathering and verifying patient information before a healthcare appointment, all while working remotely. Their responsibilities typically include collecting personal, medical, and insurance details, updating electronic health records, and ensuring all necessary forms are completed accurately. By working remotely, they help streamline the administrative process for healthcare providers and improve the patient experience by making check-in more efficient. This role requires strong communication skills, attention to detail, and proficiency with healthcare software. Remote patient intake specialists play a vital part in maintaining accurate records and supporting smooth healthcare operations.

What is the difference between Remote Patient Intake vs Remote Medical Scheduler?

AspectRemote Patient IntakeRemote Medical Scheduler
CredentialsHigh school diploma or equivalent; medical office experience often preferredHigh school diploma or equivalent; scheduling software knowledge beneficial
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Job ResponsibilitiesCollect patient information, verify insurance, prepare patient recordsSchedule appointments, coordinate provider calendars, manage patient bookings
Industry UsageCommon in healthcare clinics, hospitals, telehealth servicesCommon in healthcare clinics, hospitals, telehealth services

Remote Patient Intake and Remote Medical Scheduler roles both operate in healthcare settings and often share similar credentials and work environments. However, Remote Patient Intake focuses on gathering patient information and verifying insurance, while Remote Medical Scheduler manages appointment scheduling and provider calendars. Understanding these differences helps job seekers find the right role in the healthcare industry.

What are some common challenges faced in a Remote Patient Intake role, and how can I overcome them?

One common challenge in a Remote Patient Intake position is ensuring accurate and complete collection of patient information while communicating virtually. Technical difficulties, such as connectivity issues or unfamiliarity with digital forms, can also arise. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic with patients, and stay organized with digital tools. Familiarizing yourself with the healthcare system's software and maintaining a quiet, distraction-free workspace can further enhance your effectiveness in the role.
What are the most commonly searched types of Patient Intake jobs in Tennessee? The most popular types of Patient Intake jobs in Tennessee are:
What are popular job titles related to Remote Patient Intake jobs in Tennessee? For Remote Patient Intake jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Patient Intake jobs in Tennessee look for? The top searched job categories for Remote Patient Intake jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Patient Intake jobs? Cities in Tennessee with the most Remote Patient Intake job openings:
Remote Patient Intake jobs near you
Infographic showing various Remote Patient Intake job openings in Tennessee as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,233 per year, or $21.3 per hour.
Patient Intake Specialist

Patient Intake Specialist

Upstream Rehabilitation

Chattanooga, TN • Remote

$15 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Upstream Rehabilitation rating

6.3

Company rating: 6.3 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

663rd of 871 rated healthcare providers

Job description

 Upstream Rehabilitation is looking for a Full Time Patient Intake Specialist to join our team!

Patient Intake Specialist

Location Type: Remote (Must Reside in the United States)

Build Your Career with Us!

Upstream Rehabilitation is the country's largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.

The Role:

Join the Upstream Rehabilitation team and make a meaningful impact on patients' lives every day. As a Patient Intake Specialist, you'll play a key role in helping patients access the care they need; coordinating referrals, gathering important information, and scheduling appointments with the right clinic for therapy or functional testing. You'll be part of a team that's dedicated to delivering a seamless, supportive experience for every patient.

What You'll Do:

  • Help patients get the care they need by scheduling evaluations, treatments, and specialized testing (like FCEs) quickly and accurately.
  • Review referrals and medical documentation to make sure every appointment is set up for success.
  • Match patients to the right clinic or specialist using internal tools, ensuring the best fit for their care needs.
  • Serve as a key point of contact for case managers, attorneys, and other partners; keeping communication clear, timely, and tailored to their preferences.
  • Keep a pulse on scheduling activity by monitoring reports and identifying trends or issues, then partnering with your team to find solutions.
  • Build strong, lasting relationships with clinics and referral partners to support a seamless patient experience.
  • Stay organized and proactive, tracking outreach, resolving scheduling challenges, and helping the team meet its goals.
  • Other projects and duties as assigned.

Who You Are:

  • High school diploma or equivalent
  • Experience helping customers or patients in a phone-based or fast-paced environment
  • Strong communication and relationship-building skills
  • Ability to stay organized, multitask, and problem-solve with a calm, professional approach
  • Comfortable using Microsoft Office and learning new systems and tools.

Nice to Haves:

  • Familiarity with Upstream's services.

Why You'll Love Working Here

  • The chance to directly shape our organization's growth by hiring the talent that drives our mission.
  • Opportunities to stretch your skills-whether you're building pipelines, designing sourcing strategies, or advising leadership.
  • A collaborative team environment where your ideas are valued.
  • Competitive compensation, comprehensive benefits, and ongoing professional development.

Benefit Offerings:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • 100% employer paid medical health insurance premium option available
  • Dental and Vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Supportive team and leadership invested in your success

A Better Place to Build Your Career

Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities.

Our corporate teams are critical to Upstream's success-and to the culture that makes this a great place to work. You'll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact.

Salary Range: $15.00 - $18.00/hour

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

#LI-Remote

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