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Remote Managed Service Provider Jobs (NOW HIRING)

IT Solutions Consulting LLC

Systems Administrator

PA · On-site +1

If your values align, we want you to be a part of a fast-growing Managed Service Provider ... Experience in creating custom scripts using Remote Management Tools, such as ConnectWise, Automate ...

Prime System Solutions

Head of Sales - US Market

United States, Remote Employment Type: Full-time About Prime System Solutions Prime System Solutions (PSS) is a Managed Service Provider (MSP) delivering IT infrastructure, network, security, and ...

Aura

Account Manager, MSP

... Managed Service Provider channel of business. In this pivotal role, you will be responsible for ... remote

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA ... This position is listed as Hybrid - primarily remote with occasional travel to client meetings ...

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How much do remote managed service provider jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote managed service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

More about Remote Managed Service Provider jobs

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Cities with the most Remote Managed Service Provider job openings:

What are the most commonly searched types of Managed Service Provider jobs?

The most popular types of Managed Service Provider jobs are:

What states have the most Remote Managed Service Provider jobs?

States with the most job openings for Remote Managed Service Provider jobs include:

What job categories do people searching Remote Managed Service Provider jobs look for?

The top searched job categories for Remote Managed Service Provider jobs are:

Remote Managed Service Provider jobs near you
Infographic showing various Remote Managed Service Provider job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.

Director of Carrier Managed Service Portfolio and Offer Development - Americas, EMEA

San Jose, CA • On-site, Remote

Ciena Corporation
Telecommunications • 5 - 10K employees
Learn more about Ciena Corporationexternal

$141K - $226K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Director of Carrier Managed Service Portfolio and Offer Development - Americas, EMEA
Location: This role can be located anywhere in the United States
Ciena is seeking a Director of Carrier Managed Service (CMS) Portfolio and Offer Development to lead the evolution of managed services for telcos, service providers, carriers, and network operators globally. This role drives portfolio strategy, partnership growth, and go-to-market execution while creating value for strategic partners across a rapidly evolving telecommunications market. Success in this position combines business strategy, telecom technology, and relationship leadership to accelerate growth and service innovation.
How you will make an impact:
• Lead the development, evolution, and execution of the managed services portfolio strategy for telcos, service providers, carriers, and network operators globally.
• Refresh the managed services catalog and introduce new service offerings aligned with partner and provider outcomes.
• Coordinate cross-functional engagement across Account Management, Product Line Management, Partner Programs, Regional Leaders, and CMS Business Development Consultants.
• Cultivate relationships with service providers and operators to align business development activities with growth strategies.
• Direct sales enablement and go-to-market initiatives within the Ciena Partner Network ecosystem (CPNe).
• Influence stakeholders through thought leadership and business-focused communication of complex technology concepts.
• Coach and mentor global teams while actively contributing to consulting, business development, and sales enablement activities.
The must haves:
• Experience: 10+ years in telecom sales, business development, product management, or channel management.
• Leadership in business development, consultative sales, partner management, and growth of service provider relationships.
• Application of managed services portfolio strategy, service catalog development, offering standardization, and lifecycle governance.
• Experience working within global, cross-functional matrix environments and collaborating across multiple business functions.
• Knowledge of telecommunications managed services, market opportunities, and telecom technologies including optical transport, Carrier Ethernet, IP, and wave services.
• Commercial and financial acumen applied to growth strategy, service launches, pipeline development, and partner performance.
• Exceptional project management, communication, presentation, storytelling, and executive engagement skills.
Nice to haves:
• Experience with direct and indirect sales strategy, channel programs, and partner ecosystems.
• Familiarity with the telecommunications and channel ecosystem, including Global Carriers, Tier 1 and Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect Channels, Hyperscale Data Center Operators, Public Cloud Providers, and Neo-scalers.
• Knowledge of global business practices, cultural nuances, and market dynamics across regions.
• Demonstrated ability to synthesize partner success stories into business-focused narratives.
The annual pay range for this position is $141,700 - $226,300 USD
#LI-WH1
#LI-Remote
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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