This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
This is a fully remote opportunity for candidates with excellent communication skills, strong ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
Remote Live Chat Support information
See salary details
$12.50 - $15.19
2% of jobs
$15.19 - $17.88
11% of jobs
$19.38 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.56
22% of jobs
The median wage is $22.62 / hr.
$20.56 - $23.25
20% of jobs
$23.25 - $25.94
16% of jobs
$27.21 is the 75th percentile. Wages above this are outliers.
$25.94 - $28.63
9% of jobs
$28.63 - $31.32
8% of jobs
$31.32 - $34
5% of jobs
$34 - $36.69
4% of jobs
$36.69 - $39.38
1% of jobs
$39.38 - $42.07
1% of jobs
$12
$25
$42
How much do remote live chat support jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for remote live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?
To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.
What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?
Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.
What are Remote Live Chat Support jobs?
Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
More about Remote Live Chat Support jobs
What cities are hiring for Remote Live Chat Support jobs? Cities with the most Remote Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Remote Live Chat Support jobs? States with the most job openings for Remote Live Chat Support jobs include:
What job categories do people searching Remote Live Chat Support jobs look for? The top searched job categories for Remote Live Chat Support jobs are:
$13/hr
Full-time
Posted 12 days ago
Job description
We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.
This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.
The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.
Key Responsibilities
- Handle inbound customer support inquiries via phone, email, and live chat
- Assist customers with warranty claims and general product or service inquiries
- Provide clear, professional, and empathetic customer support in both English and French
- Accurately document customer interactions and case updates
- Troubleshoot customer concerns and escalate issues when necessary
- Maintain strong service quality and response standards
- Collaborate with internal teams to ensure smooth customer experiences
Compensation:
- $13 USD p/hour paid weekly
Technical Requirements (Essential)
To be considered, candidates must meet all technical requirements below:
- Windows 11 PC (Mac not supported)
- 12–16 GB RAM
- Dual monitors
- Webcam
- Fibre internet with a wired connection
- Backup power solution
- Microsoft Teams / Office 365
Applications that do not meet the minimum technical requirements may not move forward in the process.
Hiring Process
Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.
The process includes:
- Resume review
- Prescreen questionnaire
- One-way video interview
- Second interview
- Client interview
Please note:
Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.
Requirements
Requirements
- Native or near-native fluency in English and French-Canadian
- Strong preference for candidates with an authentic Quebecois dialect
- Previous customer service or customer support experience required
- Experience handling phone, email, and chat support preferred
- Excellent verbal and written communication skills
- Strong listening and problem-solving abilities
- Comfortable working independently in a remote environment
- Reliable high-speed internet connection and professional remote work setup
- Ability to multitask and manage multiple customer interactions efficiently
Preferred Qualifications
- Experience with warranty claims or product support
- Experience working with North American customers
- Call center or contact center experience
- CRM or ticketing system experience