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Remote Live Chat Support Jobs in Nebraska (NOW HIRING)

XOTIC PC

Senior Technical Support Specialist

Lincoln, NE · Remote

Respond to customers via phone, live chat, and email with clarity and professionalism * Recommend ... Resolve support tickets quickly and clearly * Use AI tools like ChatGPT to improve troubleshooting ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Cayenta

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Liveops

Remote Customer Service Representative

Lincoln, NE · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Omaha, NE · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

ForgeFit

Remote Customer Service Specialist

Omaha, NE · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Lincoln, NE · On-site +1

$14.75 - $19.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Harris

(Remote) Software Engineer

Blair, NE · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Harris

Prioritize and execute legacy upgrades in a way that manages risk to live state, federal, and ... In parallel, design the Operations support model (DevOps, Platform, and IT support structure ...

Harris

Prioritize and execute legacy upgrades in a way that manages risk to live state, federal, and ... In parallel, design the Operations support model (DevOps, Platform, and IT support structure ...

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All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Nebraska

Remote Live Chat Support information

See Nebraska salary details

$11

$23

$40

How much do remote live chat support jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote live chat support in Nebraska is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timing. Many roles also offer benefits such as flexible schedules and training in customer service tools. Salaries can vary based on the level of expertise and performance.

What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are Remote Live Chat Support jobs?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

Is remote live chat jobs legit?

Remote live chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat software, and sometimes specific training or certifications. Job seekers should research the employer and avoid offers that ask for upfront payments or personal financial information.

How to make $1000 a week remotely?

A remote live chat support agent can potentially earn $1000 a week by working full-time hours, often 40 hours or more, and providing high-quality customer service. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay rates or tips, and utilizing multiple platforms or clients to maximize income.

How to become an online chat support?

To become a remote live chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided, and the role usually involves working flexible hours in a home environment.
What are the most commonly searched types of Live Chat Support jobs in Nebraska? The most popular types of Live Chat Support jobs in Nebraska are:
What are popular job titles related to Remote Live Chat Support jobs in Nebraska? For Remote Live Chat Support jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Support jobs in Nebraska look for? The top searched job categories for Remote Live Chat Support jobs in Nebraska are:
What cities in Nebraska are hiring for Remote Live Chat Support jobs? Cities in Nebraska with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Nebraska as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,638 per year, or $23.9 per hour.

Senior Technical Support Specialist

XOTIC PC

Lincoln, NE • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Join the XOTIC PC Customer Service & Sales Team

Turn Your Passion for Tech Into a Career You'll Love - From Anywhere in the U.S.

Are you the friend everyone calls when they need tech advice? Do you enjoy gaming, troubleshooting, and helping people choose the ideal setup? XOTIC PC is hiring motivated, customer-focused, tech-savvy individuals to join our nationwide, work-from-home Customer Service & Sales Team.

About XOTIC PC

Since 1999, we've built custom gaming desktops, high-performance laptops, and professional workstations for gamers, creators, businesses, and performance users across the country. Every system is hand-assembled, and every customer interaction reflects our commitment to quality, innovation, and world-class service.

What You'll Do

This role is hands-on, fast-paced, and ideal for someone who enjoys engaging with customers and solving real issues.

  • Guide customers through their buying journey, from first questions to final configurations

  • Respond to customers via phone, live chat, and email with clarity and professionalism

  • Recommend the right systems for gamers, creators, and professionals

  • Manage multiple active conversations while maintaining accuracy

  • Resolve support tickets quickly and clearly

  • Use AI tools like ChatGPT to improve troubleshooting speed and response quality

  • Work closely with a team passionate about technology and customer excellence

Why You'll Love Working Here

  • Nationwide work-from-home role

  • Standard 5-day work week (Mon–Fri)

  • Optional 4-day weeks during non-peak seasons

  • Unlimited vacation (trust-based policy)

  • Virtual team meetings, events, and giveaways

  • Employee discounts on high-end systems and gear

  • Clear growth paths in support, sales, marketing, or operations

  • A culture built on performance, innovation, and teamwork

What We're Looking For

  • Strong passion for technology, gaming, or high-performance PCs

  • Ability to multitask effectively across multiple communication channels

  • Excellent written and verbal communication skills

  • Strong follow-through, accuracy, and attention to detail

  • Ability to resolve tickets quickly while maintaining customer satisfaction

  • Confidence using AI tools like ChatGPT to support customers

  • Typing speed of 40+ WPM

  • High school diploma or equivalent

  • Must reside within the United States

Bonus Points

  • 2–4 years of customer service or phone-based sales experience

  • Experience with CRMs or customer service platforms

  • Hands-on experience helping others build PCs or troubleshoot gaming setups

Want to Stand Out?

Submit a short (2-minute max) intro video explaining:

  • Who you are

  • Why you're a strong fit

  • What excites you about gaming or PC hardware

Email it to management@xoticpc.com or share an unlisted YouTube/Instagram link along with your application.

Benefits & Perks

  • 401(k) with employer match

  • Health, dental, and vision coverage

  • Aflac loss-of-pay insurance

  • Standard 5-day work week (Mon–Fri)

  • Unlimited vacation

  • Employee discounts

  • A collaborative, forward-thinking work environment

Apply Today

If you're ready to deliver exceptional customer experiences, work with high-end technology, and help customers build the perfect system from the comfort of home, this role is your next step.

Apply now and build something exceptional with us.

Apply