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Remote Live Chat Support Jobs in Crete, NE (NOW HIRING)

XOTIC PC

Senior Technical Support Specialist

Lincoln, NE · Remote

$17 - $19.50/hr

... live chat, and email with clarity and professionalismRecommend the right systems for gamers ... accuracyResolve support tickets quickly and clearlyUse AI tools like ChatGPT to improve ...

ForgeFit

Remote Customer Service Specialist

Lincoln, NE · On-site +1

$14.75 - $19.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Varsity Tutors

Cursor Tutor

Lincoln, NE · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

NTT DATA Services

BPO Director

Lincoln, NE · Remote

Must Live in Continental United States** This position is eligible for company benefits including ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

NTT DATA Services

BPO Director

Lincoln, NE · Remote

Must Live in Continental United States** This position is eligible for company benefits including ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

NTT DATA Services

BPO Senior Director

Lincoln, NE · Remote

$160K/yr

Must Live in Continental United States** This position is eligible for company benefits including ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

NTT DATA Services

BPO Senior Director

Lincoln, NE · Remote

$160K/yr

Must Live in Continental United States** This position is eligible for company benefits including ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

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All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Crete, NE

Remote Live Chat Support information

See Crete, NE salary details

$10

$21

$36

How much do remote live chat support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote live chat support in Crete, NE is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.81 per hour, depending on experience, location, and employer.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What cities near Crete, NE are hiring for Remote Live Chat Support jobs?

Cities near Crete, NE with the most Remote Live Chat Support job openings:

Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Crete, NE as of August 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,495 per year, or $21.9 per hour.

Senior Technical Support Specialist

XOTIC PC

Lincoln, NE • Remote

$17 - $19.50/hr

Full-time

Dental, Vision

Re-posted 2 days ago

Job description

Join the XOTIC PC Customer Service & Sales TeamTurn Your Passion for Tech Into a Career You'll Love - From Anywhere in the U.S.Are you the friend everyone calls when they need tech advice? Do you enjoy gaming, troubleshooting, and helping people choose the ideal setup? XOTIC PC is hiring motivated, customer-focused, tech-savvy individuals to join our nationwide, work-from-home Customer Service & Sales Team.About XOTIC PCSince 1999, we've built custom gaming desktops, high-performance laptops, and professional workstations for gamers, creators, businesses, and performance users across the country. Every system is hand-assembled, and every customer interaction reflects our commitment to quality, innovation, and world-class service.What You'll DoThis role is hands-on, fast-paced, and ideal for someone who enjoys engaging with customers and solving real issues.Guide customers through their buying journey, from first questions to final configurationsRespond to customers via phone, live chat, and email with clarity and professionalismRecommend the right systems for gamers, creators, and professionalsManage multiple active conversations while maintaining accuracyResolve support tickets quickly and clearlyUse AI tools like ChatGPT to improve troubleshooting speed and response qualityWork closely with a team passionate about technology and customer excellenceWhy You'll Love Working HereNationwide work-from-home roleStandard 5-day work week (Mon–Fri)Optional 4-day weeks during non-peak seasonsUnlimited vacation (trust-based policy)Virtual team meetings, events, and giveawaysEmployee discounts on high-end systems and gearClear growth paths in support, sales, marketing, or operationsA culture built on performance, innovation, and teamworkWhat We're Looking ForStrong passion for technology, gaming, or high-performance PCsAbility to multitask effectively across multiple communication channelsExcellent written and verbal communication skillsStrong follow-through, accuracy, and attention to detailAbility to resolve tickets quickly while maintaining customer satisfactionConfidence using AI tools like ChatGPT to support customersTyping speed of 40+ WPMHigh school diploma or equivalentMust reside within the United StatesBonus Points2–4 years of customer service or phone-based sales experienceExperience with CRMs or customer service platformsHands-on experience helping others build PCs or troubleshoot gaming setupsWant to Stand Out?Submit a short (2-minute max) intro video explaining:Who you areWhy you're a strong fitWhat excites you about gaming or PC hardwareEmail it to management@xoticpc.com or share an unlisted YouTube/Instagram link along with your application.Benefits & Perks401(k) with employer matchHealth, dental, and vision coverageAflac loss-of-pay insuranceStandard 5-day work week (Mon–Fri)Unlimited vacationEmployee discountsA collaborative, forward-thinking work environmentApply TodayIf you're ready to deliver exceptional customer experiences, work with high-end technology, and help customers build the perfect system from the comfort of home, this role is your next step.Apply now and build something exceptional with us.
Job Posted by ApplicantPro