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Remote Broker Support Specialist Jobs (NOW HIRING)

theLender

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Mortgage Broker Support Supervisor (REMOTE)

Lake Forest, CA · Remote

$70K - $75K/yr

Broker Support Supervisor Remote | $70,000-$75,000/year About the Role We're looking for an ... Supervise, schedule, and manage the daily workflow of TPO Support Specialists, ensuring timely and ...

theLender

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Mortgage Broker Support Supervisor (REMOTE)

Lake Forest, CA · Remote

$70K - $75K/yr

Broker Support Supervisor Remote | $70,000-$75,000/year About the Role We're looking for an ... Supervise, schedule, and manage the daily workflow of TPO Support Specialists, ensuring timely and ...

Berkley

Senior Broker Specialist - Construction

Atlanta, GA · Remote

$130K - $150K/yr

LI #Remote LI #Remote Broker Specialist / Construction Underwriter Location: Atlanta, GA or Chicago ... Support renewal retention efforts and contribute to longterm portfolio health. * Shape efficiency ...

HB Travels

Remote Support Specialist

Rapid City, SD · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Sarasota, FL · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Frederick, MD · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Pueblo, CO · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Henderson, NV · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Pueblo, CO · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Frederick, MD · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Henderson, NV · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Rapid City, SD · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Dothan, AL · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Dothan, AL · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Columbus, OH · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Columbus, OH · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Sarasota, FL · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

Traveling with Tasha

Client Support Specialist (Remote)

$18.50 - $24.75/hr

Client Support Specialist (Remote) Phoenix, Arizona, United States $ 30,000.00 - 75,000.00 (US Dollar) Client Support Specialist (Remote) Overview We are seeking a Client Support Specialist to assist ...

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Remote Broker Support Specialist information

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$12

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How much do remote broker support specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote broker support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a remote broker support specialist?

A Remote Broker Support Specialist is a professional who assists brokers—often in fields like insurance, finance, or real estate—by providing administrative, technical, and customer service support from a remote location. Their responsibilities may include managing communications, processing paperwork, handling client inquiries, and ensuring compliance with industry regulations. By working remotely, they help brokers operate more efficiently without being physically present in an office. This role requires strong organizational, communication, and computer skills.

What are the key skills and qualifications needed to thrive as a remote broker support specialist?

To thrive as a Remote Broker Support Specialist, you need strong knowledge of brokerage operations, customer service expertise, and attention to detail, often supported by a background in finance or a related field. Familiarity with CRM platforms, brokerage management systems, and communication tools like email and chat is typically required. Excellent problem-solving skills, proactive communication, and the ability to manage multiple tasks independently are standout soft skills for this position. These competencies ensure efficient support for brokers, timely resolution of client issues, and smooth remote collaboration across teams.

What are some typical challenges faced by remote broker support specialists, and how can they be managed effectively?

Remote Broker Support Specialists often encounter challenges such as managing time zone differences, ensuring clear communication with brokers, and handling a high volume of inquiries efficiently. To manage these effectively, it's important to develop strong organizational skills, utilize digital collaboration tools, and maintain proactive communication to clarify expectations and provide timely support. Building a structured daily routine and staying updated on industry regulations also contribute to smoother operations and higher satisfaction for both brokers and clients.

What is the difference between Remote Broker Support Specialist vs Remote Insurance Customer Service Representative?

AspectRemote Broker Support SpecialistRemote Insurance Customer Service Representative
CredentialsLicenses or certifications in insurance brokerage often requiredGenerally no licensing required, customer service skills emphasized
Work EnvironmentSupports brokers, interacts with insurance providersAssists policyholders, handles inquiries directly from customers
Employer & Industry UsageInsurance brokerages, agenciesInsurance companies, agencies, call centers
Search & Comparison IntentLooking for support roles assisting brokersCustomer service roles in insurance

The Remote Broker Support Specialist primarily assists insurance brokers and may require licensing, working within brokerage firms. In contrast, the Remote Insurance Customer Service Representative directly supports policyholders, focusing on customer inquiries without licensing. Both roles are remote and industry-related but serve different functions within the insurance sector.

More about Remote Broker Support Specialist jobs

What cities are hiring for Remote Broker Support Specialist jobs?

Cities with the most Remote Broker Support Specialist job openings:

What are the most commonly searched types of Broker Support Specialist jobs?

The most popular types of Broker Support Specialist jobs are:

What states have the most Remote Broker Support Specialist jobs?

States with the most job openings for Remote Broker Support Specialist jobs include:

What job categories do people searching Remote Broker Support Specialist jobs look for?

The top searched job categories for Remote Broker Support Specialist jobs are:

Remote Broker Support Specialist jobs near you
Infographic showing various Remote Broker Support Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Mortgage Broker Support Supervisor (REMOTE)

Lake Forest, CA • Remote

theLender
Real Estate • 51 - 200 employees
Learn more about theLenderexternal

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

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Job description

Broker Support Supervisor
Remote | $70,000–$75,000/year

About the Role

We're looking for an experienced leader to guide our Broker Support team through the processing of wholesale broker applications and annual recertifications. As Supervisor, you'll oversee daily workflow and production, ensure due diligence and compliance standards are consistently applied, and serve as the go-to person for escalated broker approval decisions. This is a great fit for someone who combines sharp judgment with strong people-leadership skills and thrives in a fast-paced, high-volume environment.

What You'll Do

  • Supervise, schedule, and manage the daily workflow of TPO Support Specialists, ensuring timely and accurate processing of broker packages and recertifications
  • Review and approve due diligence performed by the team, including background checks, licensure verification, organizational structure review, and financial review
  • Serve as the escalation point for complex or high-risk broker approval decisions, partnering with Compliance leadership as needed
  • Train, onboard, and mentor new Specialists on company policies, procedures, and systems (LOS, Smartsheet, theHUB)
  • Monitor team communication with brokers and Account Executives to ensure timely, professional responses
  • Audit broker profiles in LOS for accuracy and completeness
  • Track production, turn times, and quality metrics, reporting trends to Broker Desk and Compliance management
  • Identify process gaps and lead continuous improvement initiatives to boost efficiency and accuracy
  • Partner with Compliance, Sales, and Servicing leadership on policy updates affecting broker approval standards
  • Conduct performance reviews, provide coaching and feedback, and support staffing decisions for the team
  • Stay current on regulatory requirements affecting broker approval and licensure verification

What You Bring

  • Excellent verbal and written communication skills
  • Proven leadership and team management ability
  • Strong decision-making and sound judgment on escalated or high-risk items
  • A customer-service mindset and a positive, can-do attitude
  • Strong attention to detail and organizational skills
  • Self-motivation, flexibility, and discipline
  • The ability to manage competing priorities in a fast-paced production environment
  • Strong coaching, training, and performance-feedback skills
  • A proactive approach to improving departmental functionality

Education & Experience

  • High school diploma required; Bachelor's degree preferred
  • 3+ years of mortgage experience required, including prior broker approval or TPO experience
  • 1+ years of supervisory or team-lead experience required
  • Proficiency with Microsoft Office required
  • Knowledge of Encompass required
  • Knowledge of Smartsheet preferred
  • Prior experience processing broker applications and recertifications required

Company Description

Our Company theLender was created to make a difference. As a group of proven industry leaders who founded one of the largest and fastest growing Wholesale mortgage companies in the United States, we aim to change the stagnant landscape of Wholesale mortgage – one partnership, one loan, and one day at a time.