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Remote Knowledge Manager Jobs (NOW HIRING)

Booz Allen Hamilton, Inc.

Knowledge Manager

Aurora, CO · On-site +1

$69K - $158K/yr

Remote Work: No Job Number: R0246530 Location: Aurora,CO,US Share job via: Share Knowledge Manager The Opportunity: As a knowledge manager, you know how to harness the latest technologies by ...

Booz Allen Hamilton, Inc.

Knowledge Manager

Aurora, CO · On-site +1

$69K - $158K/yr

Remote Work: No Job Number: R0246532 Location: Aurora,CO,US Share job via: Share Knowledge Manager The Opportunity: As a knowledge manager, you know how to harness the latest technologies by ...

Booz Allen Hamilton, Inc.

Knowledge Manager

Doral, FL · On-site +1

$99K - $225K/yr

Remote Work: No Job Number: R0245984 Location: Doral,FL,US Share job via: Share Knowledge Manager The Opportunity: As a data scientist, you're excited at the prospect of unlocking the secrets held by ...

DecisionPoint | Cortek

Knowledge Base Manager

The Knowledge Base Manager ensures documentation accuracy, promotes content standardization ... This position is fully remote. Note: By applying to this position, you acknowledge and consent to ...

Paylocity

Manager Knowledge Ops

This is a fully remote position, allowing you to work from home or location of record within the U ... The Manager Knowledge provides leadership, coaching, training and mentoring to Knowledge Analysts ...

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Remote Knowledge Manager information

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$29K

$104.6K

$118K

How much do remote knowledge manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote knowledge manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Manager vs Remote Content Specialist?

AspectRemote Knowledge ManagerRemote Content Specialist
CredentialsTypically requires knowledge management certifications or related degreesOften holds marketing, communications, or content creation certifications
Work EnvironmentFocuses on managing organizational knowledge, databases, and information systemsCreates, edits, and manages digital content for various platforms
Industry UsageCommon in corporate, tech, and educational sectorsPrevalent in marketing, media, and publishing industries
Search & Comparison IntentOften compared for roles involving information management and organizational knowledgeCompared when looking at digital content creation and management roles

The Remote Knowledge Manager primarily handles organizing and maintaining company knowledge bases and information systems, requiring specific knowledge management skills. In contrast, the Remote Content Specialist focuses on creating and managing digital content for marketing or communication purposes. While both roles are remote and involve information handling, their core functions and industry applications differ significantly.

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Remote Knowledge Manager jobs near you

Knowledge Manager Contact Center

SYS Integration

Washington, DC • Remote

Full-time

Re-posted 20 days ago

Job description

Location: Remote

Knowledge Manager Contact Center

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Knowledge Manager Contact Center to support a governmentcontracted contact center by developing, maintaining, and managing all program content used by customer service staff. This role oversees content creation, data entry, design, and daily escalations, while also supporting research requests, special projects, and operational activities at the government agency. The Content Manager ensures content accuracy, consistency, and alignment with program requirements and serves as a key liaison with government leadership and subject matter experts.

Key Responsibilities:

Content Development & Management

  • Create, update, and maintain program content, including knowledge articles, scripts, workflows, and reference materials.
  • Oversee content data entry, formatting, and design to ensure clarity and usability for contact center staff.
  • Manage daily escalations, research requests, and special contentrelated projects.
  • Analyze existing processes and recommend improvements to content structure and program workflows.

Stakeholder Coordination

  • Provide supervisory oversight and support to content team members.
  • Collaborate with government Subject Matter Experts, management, and executive staff to review issues, present solutions, and ensure content accuracy.
  • Support the Federal Program Director and COR with communications related to emerging issues, scheduling needs, and new or upcoming content.
  • Participate in meetings to support consistent internal branding and messaging across the contact center.

Operational Support

  • Conduct research and analysis to support new program processes and content enhancements.
  • Ensure content aligns with operational needs and supports highquality customer service delivery.
  • Assist with contact center operational activities as needed.

Qualifications:

  • Experience in content management, knowledge management, or documentation development.
  • Strong writing, editing, and content design skills.
  • Ability to analyze processes and recommend improvements.
  • Experience working with government programs or in a contact center environment is preferred.
  • Strong communication and stakeholdermanagement skills.
  • Bachelor's degree in Communications, English, Technical Writing, Knowledge Management, Public Administration, or a related field.

Must be able to pass a federal background check that inlcudes a credit check. 

Apply