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Overnight Alarm Monitoring Remote Jobs (NOW HIRING)

AmeriGuard

B2B - Sales Representative (Security)

Fresno, CA · Remote

$120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... AmeriGuard's alarm systems, monitoring, patrol, and guard service offerings. * Demonstrate expertise in security technologies (e.g., intrusion detection, video surveillance, remote monitoring)

AmeriGuard

B2B - Sales Representative (Security)

Henderson, NV · Remote

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... AmeriGuard's alarm systems, monitoring, patrol, and guard service offerings. * Demonstrate expertise in security technologies (e.g., intrusion detection, video surveillance, remote monitoring)

Sunbelt Controls

Remote Services Representative

Monitors and responds to alarms and events generated by the client's remote building management systems. * Makes adjustments to client system parameters, programs, or graphics as requested and ...

CONVERGINT TECHNOLOGIES

Fire Alarm Inspector

Hoffman Estates, IL · Remote

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor the fire-alarm panel. * Interact with building owner or building engineer prior to, during ... If the position is posted in multiple locations or is a remote position, the salary range may vary.

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How much do overnight alarm monitoring remote jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight alarm monitoring remote in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.09 per hour, depending on experience, location, and employer.

What are the most common challenges faced by remote overnight alarm monitoring professionals, and how can they be managed?

Remote overnight alarm monitoring professionals often face challenges such as maintaining alertness during late hours, managing multiple simultaneous alarm events, and communicating effectively with emergency responders and clients. To overcome these, it's important to establish a consistent sleep schedule, utilize productivity tools provided by the employer, and participate in regular training sessions. Building strong communication skills and staying organized can help ensure quick and accurate responses, which are critical for success in this role.

What are the key skills and qualifications needed to thrive as an overnight alarm monitoring remote specialist?

To thrive as an Overnight Alarm Monitoring Remote Specialist, you need attention to detail, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, security systems, and communication tools is essential for responding quickly to alerts. Exceptional situational awareness, calmness under pressure, and effective communication skills help you manage emergencies and liaise with authorities. These competencies are crucial for ensuring rapid response to security incidents and maintaining the safety of clients’ properties during overnight hours.

What is an overnight alarm monitoring remote?

An Overnight Alarm Monitoring Remote job involves working from home to monitor security alarm systems during nighttime hours. Employees in this role respond to alarms triggered at residential or commercial sites, assess the situation, and contact emergency services or property owners as needed. The position requires strong attention to detail, the ability to work independently during overnight shifts, and effective communication skills to handle urgent situations. Familiarity with alarm monitoring software and protocols is typically required, along with a reliable internet connection and a quiet workspace. This role is vital for ensuring the safety and security of properties during off-hours.

What is the difference between Overnight Alarm Monitoring Remote vs Night Security Guard?

AspectOvernight Alarm Monitoring RemoteNight Security Guard
CredentialsAlarm monitoring certification, security trainingSecurity guard license, training
Work EnvironmentRemote, monitoring centerOn-site, premises security
Employer & IndustrySecurity companies, alarm monitoring servicesPrivate businesses, facilities, retail
Job FocusMonitoring alarms remotely, responding to alertsPatrolling, physical presence, preventing incidents

Overnight Alarm Monitoring Remote involves monitoring security systems remotely from a control center, focusing on alert response. Night Security Guards work on-site, providing physical security and patrols. Both roles require security training but differ in environment and daily tasks, catering to different security needs.

More about Overnight Alarm Monitoring Remote jobs

What cities are hiring for Overnight Alarm Monitoring Remote jobs?

Cities with the most Overnight Alarm Monitoring Remote job openings:

What states have the most Overnight Alarm Monitoring Remote jobs?

States with the most job openings for Overnight Alarm Monitoring Remote jobs include:

What job categories do people searching Overnight Alarm Monitoring Remote jobs look for?

The top searched job categories for Overnight Alarm Monitoring Remote jobs are:

Overnight Alarm Monitoring Remote jobs near you
Infographic showing various Overnight Alarm Monitoring Remote job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 3% Part Time, 3% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,968 per year, or $25.9 per hour.

Remote Monitoring Center Manager

DSI Security Services

Dothan, AL • On-site, Remote

$65K - $75K/yr

Full-time

PTO

Posted 9 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Remote Monitoring Center Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000
Company Overview
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Position Summary
DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI's remote video monitoring services.
The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms.
This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership.
Essential Duties and Responsibilities
Leadership and Personnel Management
  • Lead, coach, and develop Monitoring Center personnel.
  • Maintain appropriate staffing levels for uninterrupted 24/7/365 operations.
  • Recruit, interview, hire, onboard, train, and retain qualified team members.
  • Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans.
  • Establish individual and team performance goals tied to operational metrics.
  • Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
  • Maintain regular communication with all shifts, including periodic after-hours engagement.

Monitoring Operations
  • Ensure compliance with established Standard Operating Procedures and customer-specific response protocols.
  • Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction.
  • Review alarm and incident activity to identify trends, risks, and opportunities for improvement.
  • Investigate missed alarms, procedural deviations, and customer complaints.
  • Support the onboarding of new customers and the transition of new sites into operation.
  • Prepare and review client reports, dashboards, and operational performance metrics.
  • Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events.
  • Remain available for critical after-hours operational escalations.

Technology and Systems
  • Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms.
  • Partner with Technical Services to troubleshoot and resolve system issues.
  • Support the testing, deployment, and implementation of new technologies.
  • Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems.
  • Maintain accurate technical and operational documentation.
  • Support cybersecurity best practices and operational security controls.

Customer Service and Business Operations
  • Build strong customer relationships and serve as an escalation point for service-related concerns.
  • Participate in customer review meetings and performance discussions.
  • Collaborate with customers to develop and maintain customized response procedures.
  • Support service expansions, renewals, proposals, and new monitoring offerings.
  • Ensure customer accounts are accurately configured and maintained according to contractual requirements.
  • Coordinate with Accounting regarding account setup, billing, and service changes.

Quality, Compliance, and Business Continuity
  • Lead quality assurance initiatives, operational audits, and performance improvement efforts.
  • Maintain documentation required for certifications, audits, and client security requirements.
  • Identify and address operational, technology, and service-delivery risks.
  • Support the development and testing of Business Continuity and Disaster Recovery plans.
  • Coordinate disaster recovery exercises and system failover testing.
  • Maintain the operational readiness of the RMC facility and equipment.
  • Support customer tours, inspections, and compliance audits as needed.

Minimum Qualifications
Education
  • Bachelor's degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred.
  • An equivalent combination of education and relevant experience may be considered.

Experience
  • At least five years of leadership experience in a 24/7 operational environment.
  • At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment.
  • Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response.
  • Experience with the Immix monitoring automation platform is preferred.
  • Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals.

Knowledge, Skills, and Competencies
  • Strong leadership, coaching, and team-development skills.
  • Excellent verbal and written communication abilities.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional customer service and relationship-management abilities.
  • Ability to analyze performance metrics and lead continuous improvement initiatives.
  • Ability to manage competing priorities in a fast-paced environment.
  • Sound judgment and decision-making skills during emergencies.
  • Strong attention to detail and commitment to quality.
  • Ability to collaborate effectively across departments.

Working Conditions
  • This position is primarily office-based within the Remote Monitoring Center.
  • Standard business hours are Monday through Friday; however, the RMC operates 24/7/365.
  • Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations.
  • Occasional travel may be required for customer meetings, training, audits, or company events.

#CORP25
Why Join DSI?
At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business.
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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