ZipRecruiter

Log In

2

Remote Rma Manager Jobs (NOW HIRING)

Vultr

RMA Systems Engineer

... 500 stipend for remote office setup in first year + $400 each following year * Internet ... Manage and contribute to technical case documentation within vendor portals, ensuring accuracy ...

Absolute Elder Care

Remote Medical Assistant

Ocala, FL · Remote

$16.50 - $21.25/hr

... with medication management, and coordinating care with other healthcare providers. Key ... RMA) preferred - Minimum of 1-2 years of experience as a Medical Assistant - Experience with ...

HealthXL

Care Coordinator (CCM/RPM) - REMOTE

$18.50 - $24/hr

Our clinicians provide Chronic Care Management ( CCM ) and Remote Patient Monitoring ( RPM ), in ... Clinical credentials, to include CMA, RMA,, LPN or other qualified background as approved * Minimum ...

BAI

Account Manager, Software Sales

Philadelphia, PA · On-site +1

$100K - $120K/yr

The strategic combination brings together RMA's expertise in serving the commercial banking and ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

next page

Showing results 1-20

All JobsRma JobsRemote Rma Manager Jobs

Remote Rma Manager information

See salary details

$29K

$104.6K

$118K

How much do remote rma manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for remote rma manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Rma Manager vs Remote Customer Service Manager?

AspectRemote Rma ManagerRemote Customer Service Manager
Primary FocusManaging return merchandise authorizations and product returnsOverseeing customer service operations and client satisfaction
Required SkillsProduct knowledge, return policies, logistics coordinationCommunication, conflict resolution, team management
Work EnvironmentLogistics, warehouse, supply chain settingsCall centers, client support teams, service departments
Common CertificationsSupply chain or logistics certifications often preferredCustomer service or management certifications beneficial

The Remote Rma Manager primarily handles product returns and logistics, requiring supply chain knowledge, while the Remote Customer Service Manager focuses on client interactions and service quality. Both roles are remote, involve team management, and are vital in customer-facing industries, but they differ in their core responsibilities and skill sets.

What are some common challenges faced by Remote RMA Managers when coordinating returns and replacements across distributed teams?

Remote RMA Managers often face challenges in ensuring clear communication and timely coordination among cross-functional teams, such as customer service, logistics, and warehouse staff, especially when they are geographically dispersed. Managing multiple return requests simultaneously requires strong organizational skills and the ability to adapt to various time zones and technology platforms. Additionally, maintaining consistent customer satisfaction while handling complex return policies and tracking the status of returned products can be demanding, but leveraging robust RMA software and regular team check-ins can help mitigate these issues.

What are Remote RMA Managers?

Remote RMA Managers are professionals who oversee the Return Merchandise Authorization (RMA) process for products, typically working from a remote location. They are responsible for managing product returns, exchanges, and warranty claims, ensuring that processes are efficient and customer concerns are addressed promptly. Their duties often include coordinating with customers, suppliers, and internal teams, maintaining accurate records, and analyzing return trends to improve product quality and service. Remote RMA Managers use various tools and software to perform their job effectively without needing to be onsite.

What are the key skills and qualifications needed to thrive as a Remote RMA Manager, and why are they important?

To thrive as a Remote RMA (Return Merchandise Authorization) Manager, you need strong organizational skills, experience in supply chain or logistics, and a solid understanding of RMA processes, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems, CRM platforms like Salesforce, and RMA management software is typically required. Excellent communication, problem-solving, and leadership skills help in managing remote teams and resolving customer issues efficiently. These abilities are crucial for ensuring smooth returns operations, customer satisfaction, and effective coordination across distributed teams.
More about Remote Rma Manager jobs
What cities are hiring for Remote Rma Manager jobs? Cities with the most Remote Rma Manager job openings:
What are the most commonly searched types of Remote Rma jobs? The most popular types of Remote Rma jobs are:
What states have the most Remote Rma Manager jobs? States with the most job openings for Remote Rma Manager jobs include:
What job categories do people searching Remote Rma Manager jobs look for? The top searched job categories for Remote Rma Manager jobs are:
Remote Rma Manager jobs near you
Infographic showing various Remote Rma Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $104,575 per year, or $50.3 per hour.
RMA Systems Engineer

RMA Systems Engineer

Vultr

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Who We Are
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.
Vultr Cares
  • 100% company-paid insurance premiums for employee medical, dental and vision plans.
  • 401(k) plan that matches 100% up to 4%, with immediate vesting
  • Professional Development Reimbursement of $2,500 each year
  • 11 Holidays + Paid Time Off Accrual + Rollover Plan
  • Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
  • $500 stipend for remote office setup in first year + $400 each following year
  • Internet reimbursement up to $75 per month
  • Gym membership reimbursement up to $50 per month
  • Company paid Wellable subscription

Join Vultr
Vultr is seeking a highly skilled and experienced RMA Systems Engineer to analyze, diagnose, and resolve complex hardware and system level failures across our cloud infrastructure platform. This role is responsible for evaluating failure patterns across GPU, CPU, and server environments, determining appropriate remediation strategies, and improving how Vultr manages hardware lifecycle and vendor interactions. The ideal candidate brings strong systems-level troubleshooting expertise and the ability to analyze non-routine technical issues, determine root cause, and make informed decisions on repair, replacement, or escalation paths.
This is a highly visible role that partners closely with Infrastructure, Engineering, and vendor teams to ensure system reliability and continuous improvement of Vultr's RMA processes. It will also require the ability to adapt to the latest technology, help drive resolutions for never before seen issues and develop documentation as the technology evolves. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure.
Key Responsibilities
  • Analyze GPU/CPU hardware failures by evaluating system logs, performance data, firmware behavior, and workload interactions to determine root cause.
  • Perform advanced troubleshooting across hardware, firmware, and operating system layers to validate faults and identify appropriate remediation paths.
  • Serve as a technical liaison with hardware vendors, providing detailed diagnostic data, interpreting vendor responses, and influencing resolution strategies.
  • Determine and coordinate on-site hardware remediation activities based on technical analysis, system impact, and priority, including guiding vendors and internal teams on appropriate repair or replacement actions.
  • Evaluate software and firmware versions to identify compatibility issues or contributing factors to system failures.
  • Validate and certify system stability and readiness prior to returning hardware to production environments.
  • Identify recurring failure patterns and recommend improvements to RMA workflows, vendor processes, and hardware lifecycle management.
  • Create and maintain detailed technical documentation, including failure analysis, troubleshooting methodologies, and resolution outcomes.
  • Manage and contribute to technical case documentation within vendor portals, ensuring accuracy, completeness, and alignment with diagnostic findings.

Qualifications
  • Experience using Jira to manage, track, and document technical issues, RMA cases, and vendor escalations, including maintaining accurate and audit-ready case records.
  • Experience diagnosing and troubleshooting complex hardware and system-level issues in a data center or infrastructure environment.
  • Experience in RMA workflows, hardware lifecycle management, or infrastructure support.
  • Hands-on experience with NVIDIA and/or AMD GPU technologies.
  • Familiarity with analyzing system logs, firmware behavior, and performance metrics to determine root cause.
  • Experience working with hardware vendors and managing technical escalations or support cases.
  • Strong understanding of server hardware, system architecture, and data center operations.
  • Ability to analyze technical issues, apply judgment, and determine appropriate resolution paths.
  • Strong written and verbal communication skills, particularly in documenting technical findings and collaborating with cross-functional teams.
  • Experience with tools such as JIRA, Confluence, and vendor support portals.
  • Experience working with microcloud or distributed infrastructure environments, including understanding of system architecture and hardware integration.
  • Experience supporting or analyzing systems within data center environments, including hardware lifecycle, performance, and reliability considerations.

Compensation
$75,000 - $90,000
Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.
[We are currently accepting applications from candidates residing in the following states: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Wisconsin.]
Inclusion & Privacy
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.
We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.
Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.

Apply