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Remote Rma Manager Jobs in Forney, TX (NOW HIRING)

Spark Power

Senior Asset Manager (Remote)

Dallas, TX · Remote

Warranty and RMA tracking * Recommendations and suggestions for improvement * Site safety and ... Ticket management, escalation and close out * Capital expenditure/Operational expenditure ...

CareFlite

Desktop Administrator

Irving, TX · Remote

Participates in administering the organization's Remote Monitoring & Management (RMM) platform(s ... Track hardware/software assets, warranty/RMA, and license consumption; support annual audits and ...

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All JobsRma JobsRemote Rma Manager JobsRemote Rma Manager Jobs in Forney, TX

Remote Rma Manager information

See Forney, TX salary details

$26.1K

$94.2K

$106.3K

How much do remote rma manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote rma manager in Forney, TX is $94,208.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,700.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote RMA Manager, and why are they important?

To thrive as a Remote RMA (Return Merchandise Authorization) Manager, you need strong organizational skills, experience in supply chain or logistics, and a solid understanding of RMA processes, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems, CRM platforms like Salesforce, and RMA management software is typically required. Excellent communication, problem-solving, and leadership skills help in managing remote teams and resolving customer issues efficiently. These abilities are crucial for ensuring smooth returns operations, customer satisfaction, and effective coordination across distributed teams.

What are some common challenges faced by Remote RMA Managers when coordinating returns and replacements across distributed teams?

Remote RMA Managers often face challenges in ensuring clear communication and timely coordination among cross-functional teams, such as customer service, logistics, and warehouse staff, especially when they are geographically dispersed. Managing multiple return requests simultaneously requires strong organizational skills and the ability to adapt to various time zones and technology platforms. Additionally, maintaining consistent customer satisfaction while handling complex return policies and tracking the status of returned products can be demanding, but leveraging robust RMA software and regular team check-ins can help mitigate these issues.

What are Remote RMA Managers?

Remote RMA Managers are professionals who oversee the Return Merchandise Authorization (RMA) process for products, typically working from a remote location. They are responsible for managing product returns, exchanges, and warranty claims, ensuring that processes are efficient and customer concerns are addressed promptly. Their duties often include coordinating with customers, suppliers, and internal teams, maintaining accurate records, and analyzing return trends to improve product quality and service. Remote RMA Managers use various tools and software to perform their job effectively without needing to be onsite.

What is the difference between Remote Rma Manager vs Remote Customer Service Manager?

AspectRemote Rma ManagerRemote Customer Service Manager
Primary FocusManaging return merchandise authorizations and product returnsOverseeing customer service operations and client satisfaction
Required SkillsProduct knowledge, return policies, logistics coordinationCommunication, conflict resolution, team management
Work EnvironmentLogistics, warehouse, supply chain settingsCall centers, client support teams, service departments
Common CertificationsSupply chain or logistics certifications often preferredCustomer service or management certifications beneficial

The Remote Rma Manager primarily handles product returns and logistics, requiring supply chain knowledge, while the Remote Customer Service Manager focuses on client interactions and service quality. Both roles are remote, involve team management, and are vital in customer-facing industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Rma Manager jobs in Forney, TX look for? The top searched job categories for Remote Rma Manager jobs in Forney, TX are:
Remote Rma Manager jobs near you
Infographic showing various Remote Rma Manager job openings in Forney, TX as of May 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 100% Remote job distribution, with an average salary of $94,208 per year, or $45.3 per hour.
Senior Asset Manager (Remote)

Senior Asset Manager (Remote)

Spark Power

Dallas, TX • Remote

Full-time

Medical, Dental, Vision

Posted 27 days ago

Job description

Senior Asset Manager:

Spark Power, a trusted partner in energy in North America, is looking for a Senior Asset Manager to join our US team. The Senior Asset Manager acts as the team lead and primary point of contact for customer inquiries, acts to maintain customer relationships, leads or managers flow of projects, ensures budgets, margins, and timelines are met, and personnel resources are available. They are also responsible for sourcing out new opportunities within a customer's facility, quoting jobs, and following up with customers. This role has a requirement to travel at some level of frequency annually.

What will do you as the Senior Asset Manager?

  • Contract management
  • Manage asset managers under team. Scope to include training , day to day management, and performance assessment.
  • Considered tier 2 support for asset managers and technicians
  • Monitor team (Key Performance Index) KPIs and lead process improvement
  • Provide data/ KPI feedback to support and enhance back-office efficiency and corporate initiatives
  • Manage multi team special projects to target margin and revenue improvement
  • Contract management
  • Detailed understanding of all obligations including service responsibilities, response times, reporting scope of work, billing rates, termination clauses, etc.
  • Customer direct contact
  • Technical ownership:
  • Project electrical and mechanical design
  • Operational understanding (design theory)
  • Management of site turnover documentation
  • Spare parts management (procurement and inventory)
  • Warranty and RMA tracking
  • Recommendations and suggestions for improvement
  • Site safety and documentation
  • Asset operating plans
  • Preventative maintenance obligations and scheduling
  • Corrective maintenance strategy (change order management, fixed price projects, etc.)
  • Ticket management, escalation and close out
  • Capital expenditure/Operational expenditure recommendations and management
  • Co-ordination with field service dispatching
  • Financial accountability (Project & Portfolio level P&L
  • Preventative maintenance tracking
  • Corrective maintenance job tracking
  • Subcontractor management
  • Quoting and procurement for chargeable service work
  • Performance/Availability guarantee (if applicable)
  • Operational requirements
  • Review and delivery (if applicable) of all field reporting
  • Review of production and performance reporting (if applicable)
  • Daily monitoring of SCADA (in parallel with Operations Centre's (ROC) monitoring platform.
  • Travel to customer assets as required

What we offer our employees:

  • Diverse and exciting industrial, commercial project and customer base
  • Continuous training and skills improvement
  • Career advancement opportunities, such as Business Development Manager
  • Competitive wages
  • Excellent benefit package (medical, dental, vision, wellness spending account)
  • Employee Share Ownership Program
  • .and much more

Do you have the Spark? Here's what we're looking for:

  • 5-7 years experience in project, quality, health and safety management an asset. Renewable energy experience an asset.

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers' Trusted Partner in Power. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers' operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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