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Rma Jobs (NOW HIRING)

Foxconn WI

RMA Manager

Mount Pleasant, WI

The RMA Manager will lead RMA processes, manage cross-functional coordination for returned materials, and ensure timely disposition and reporting of defective products while assisting this RMA ...

Foxconn WI

RMA Manager

Mount Pleasant, WI · On-site

RMA Manager Department: Supporting Quality Employment Type: Full Time Location: SMC Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return ...

MC Test Service Inc

RMA Coordinator

Melbourne, FL · On-site

We are hiring now for an RMA Coordinator in Melbourne, FL! SMTC Corporation was founded in 1985. SMTC is a mid-size provider of end-to-end electronics manufacturing services (EMS) including PCBA ...

Automation Solutions Inc

RMA Coordinator

Franklin, MA

$44K - $56K/yr

Process incoming RMA requests submitted through the RMA Form or Action Requests * Serve as the primary point of contact with the customer throughout the return process * Evaluate and categorize ...

Supermicro

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customersA' requests on a daily basis is who we are looking for. This position needs to follow work ...

EPC Power Corporation

RMA Test Technician

Simpsonville, SC · On-site

$19.50 - $26.50/hr

The RMA Technician is responsible for supporting the full RMA lifecycle, including testing, troubleshooting, repair, documentation, and coordination activities related to returned products and ...

FirstHealth of the Carolinas, Inc.

CMA/RMA

Pinehurst, NC · On-site

$13.75 - $18/hr

Overview The CMA/RMA will work in Hematology and Medical Oncology. Candidate will assist patients with management of side effects of cancer and cancer treatment, healthy lifestyle recommendations ...

Hamilton

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

RMA Coordinator The RMA Coordinator performs all general office duties while coordinating Return Material Authorizations (RMA) with Hamilton customers and provides a high level of customer service ...

NMC Health

RMA - Ortho Clinic

Newton, KS · On-site

$15.75 - $20/hr

Are you a dedicated RMA looking for a meaningful role in specialty care? Do you thrive in a collaborative, team-oriented environment where patient care is the top priority? If so, NMC Health invites ...

Bray International

RMA Technician

Houston, TX

RMA Technician Location: Houston, Texas Job Type: Full-Time, Onsite - 5 days a week Overview: We are seeking a dedicated and detail-oriented RMA Technician to join our team. This position involves ...

NextLink

RMA Specialist

Lincoln, NE

Responsible for testing returned equipment (RMA), managing the return process, and tracking company assets. Ensure equipment functionality, maintain accurate records, and manage asset inventory ...

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Rma information

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$12

$31

$57

How much do rma jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for rma in the United States is $31.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $37.98 per hour, depending on experience, location, and employer.

What is an RMA?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

Is RMA a good career path?

An RMA (Return Merchandise Authorization) role involves processing product returns and repairs, often requiring technical knowledge and customer service skills. It can be a stable entry-level position in logistics or technical support, with opportunities for advancement into technical or management roles depending on experience and certifications. The career path can be suitable for those interested in electronics, troubleshooting, and supply chain operations.

What is an RMA career?

An RMA (Return Merchandise Authorization) career involves managing product returns, repairs, and exchanges for a company. It requires knowledge of warranty policies, inventory management, and customer service skills, often utilizing tracking software and working in a warehouse or service center environment.
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Rma jobs near you
Infographic showing various Rma job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,624 per year, or $31.6 per hour.

RMA Manager

Foxconn WI

Mount Pleasant, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return material authorization (RMA) operations and drive efficient processing of returned products within manufacturing and repair operations. Once a part of the team, you will be responsible for a wide variety of tasks within the RMA Department in a production/warehouse environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The RMA Manager will lead RMA processes, manage cross-functional coordination for returned materials, and ensure timely disposition and reporting of defective products while assisting this RMA Department as needed.

Responsibilities
  •  Oversee daily RMA operations including intake, tracking, disposition, and reporting of returned products
  •  Manage RMA workflows to ensure timely processing, accurate documentation, and efficient turnaround times
  •  Collaborate with Repair, Failure Analysis, Quality, and Customer Quality teams to determine root cause and disposition of returned units
  •  Establish and maintain RMA procedures, work instructions, and documentation standards
  •  Monitor and analyze RMA data including failure trends, return rates, and turnaround time metrics
  •  Drive continuous improvement initiatives to reduce return rates and improve repair efficiency
  •  Ensure proper system tracking of RMA units within ERP/MES systems for full traceability
  •  Coordinate with warehouse and logistics teams for receiving, handling, and storage of returned materials
  •  Partner with customers and internal stakeholders to provide updates on RMA status and resolution timelines
  •  Support customer escalations related to returned products and ensure timely resolution
  •  Oversee disposition decisions including repair, scrap, return to customer, or replacement
  •  Lead cross-functional problem-solving efforts to address recurring product or process issues
  •  Ensure compliance with quality standards, customer requirements, and internal policies
  •  Train and develop team members on RMA processes, systems, and best practices
  •  Support audit activities related to RMA processes and documentation
  •  Drive reporting and visibility of RMA performance metrics to leadership
  •  Other Duties as assigned 

Qualifications
  •  Bachelor’s Degree in Engineering strongly preferred
  •  5+ years of experience in RMA, repair operations, quality, or manufacturing environment
  •  Experience in electronics manufacturing, PCBA, or repair operations preferred
  •  Strong understanding of RMA processes, failure analysis, and product lifecycle
  •  Experience working with ERP/MES systems for tracking and reporting
  •  Strong analytical and problem-solving skills with a data-driven approach
  •  Excellent communication and leadership skills with the ability to manage cross-functional teams
  •  Ability to manage multiple priorities in a fast-paced production/warehouse environment
  •  Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  •  Experience with customer-facing quality or service processes preferred
  •  Ability to stand, walk, and work in a production/warehouse environment and lift up to 25 pounds 

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.