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Rma Jobs (NOW HIRING)

Foxconn WI

RMA Manager

Mount Pleasant, WI · On-site

The RMA Manager will lead RMA processes, manage cross-functional coordination for returned materials, and ensure timely disposition and reporting of defective products while assisting this RMA ...

Foxconn WI

RMA Manager

Mount Pleasant, WI · On-site

RMA Manager Department: Supporting Quality Employment Type: Full Time Location: SMC Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return ...

Nextek, Inc.

RMA Coordinator

Madison, AL

The RMA Coordinator is responsible for all aspects of the RMA administration to include: * Issuing the RMA Sales order (describing the scope of work) * Corresponding / Communicating with the Customer ...

MEI GROUP

RMA Technician

Arlington, TX · On-site

We are seeking a detail-oriented and dependable RMA Device Support Specialist to join our operations team. This role is responsible for managing the return, inspection, and reprocessing of GPS and ...

New

VBI GROUP LLC

RMA Technician

Arlington, TX · On-site

We are seeking a detail-oriented and dependable RMA Device Support Specialist to join our operations team. This role is responsible for managing the return, inspection, and reprocessing of GPS and ...

New

MC Test Service Inc

RMA Coordinator

Melbourne, FL · On-site

We are hiring now for an RMA Coordinator in Melbourne, FL! SMTC Corporation was founded in 1985. SMTC is a mid-size provider of end-to-end electronics manufacturing services (EMS) including PCBA ...

New

MEI Group

RMA Technician

Arlington, TX

We are seeking a detail-oriented and dependable RMA Device Support Specialist to join our operations team. This role is responsible for managing the return, inspection, and reprocessing of GPS and ...

New

Star Pipe Products

RMA Specialist

Houston, TX

RMA Processing: * Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. * Verifies ...

Star Pipe Products, Ltd.

RMA Specialist

Houston, TX

RMA Processing: * Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. * Verifies ...

STAR PIPE PRODUCTS, LTD

RMA Specialist

Houston, TX · On-site

Description RMA Processing: * Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges.

Super Micro Computer

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customers ' requests on a daily basis is who we are looking for. This position needs to follow work ...

VOLT

RMA Clerk

Fremont, CA · On-site

$23/hr

As an RMA Clerk you will assist with: * Receive and verify returned materials against RMA documentation and travel cards. * Perform visual, functional, and cosmetic inspections to identify damage ...

Supermicro

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customersA' requests on a daily basis is who we are looking for. This position needs to follow work ...

Automation Solutions Inc

RMA Coordinator

Franklin, MA · On-site

$44K - $56K/yr

Process incoming RMA requests submitted through the RMA Form or Action Requests * Serve as the primary point of contact with the customer throughout the return process * Evaluate and categorize ...

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All JobsRma Jobs

Rma information

See salary details

$12

$31

$57

How much do rma jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for rma in the United States is $31.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $37.98 per hour, depending on experience, location, and employer.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

What is an RMA career?

An RMA career involves managing the return, repair, and replacement of products, often in electronics, manufacturing, or retail industries. It requires knowledge of company policies, customer service skills, and familiarity with inventory and repair processes. RMAs are essential for quality control and customer satisfaction in product lifecycle management.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

Is RMA a good career path?

An RMA (Return Merchandise Authorization) role involves processing product returns and repairs, often requiring technical knowledge and customer service skills. It can be a stable entry-level position in logistics or technical support, with opportunities for advancement into technical or management roles depending on experience and certifications. The career path depends on the industry and individual skill development.

What is an RMA?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.
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What cities are hiring for Rma jobs? Cities with the most Rma job openings:
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Rma jobs near you
Infographic showing various Rma job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $65,624 per year, or $31.6 per hour.

RMA Manager

Foxconn WI

Mount Pleasant, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return material authorization (RMA) operations and drive efficient processing of returned products within manufacturing and repair operations. Once a part of the team, you will be responsible for a wide variety of tasks within the RMA Department in a production/warehouse environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The RMA Manager will lead RMA processes, manage cross-functional coordination for returned materials, and ensure timely disposition and reporting of defective products while assisting this RMA Department as needed.

Responsibilities
  •  Oversee daily RMA operations including intake, tracking, disposition, and reporting of returned products
  •  Manage RMA workflows to ensure timely processing, accurate documentation, and efficient turnaround times
  •  Collaborate with Repair, Failure Analysis, Quality, and Customer Quality teams to determine root cause and disposition of returned units
  •  Establish and maintain RMA procedures, work instructions, and documentation standards
  •  Monitor and analyze RMA data including failure trends, return rates, and turnaround time metrics
  •  Drive continuous improvement initiatives to reduce return rates and improve repair efficiency
  •  Ensure proper system tracking of RMA units within ERP/MES systems for full traceability
  •  Coordinate with warehouse and logistics teams for receiving, handling, and storage of returned materials
  •  Partner with customers and internal stakeholders to provide updates on RMA status and resolution timelines
  •  Support customer escalations related to returned products and ensure timely resolution
  •  Oversee disposition decisions including repair, scrap, return to customer, or replacement
  •  Lead cross-functional problem-solving efforts to address recurring product or process issues
  •  Ensure compliance with quality standards, customer requirements, and internal policies
  •  Train and develop team members on RMA processes, systems, and best practices
  •  Support audit activities related to RMA processes and documentation
  •  Drive reporting and visibility of RMA performance metrics to leadership
  •  Other Duties as assigned 

Qualifications
  •  Bachelor’s Degree in Engineering strongly preferred
  •  5+ years of experience in RMA, repair operations, quality, or manufacturing environment
  •  Experience in electronics manufacturing, PCBA, or repair operations preferred
  •  Strong understanding of RMA processes, failure analysis, and product lifecycle
  •  Experience working with ERP/MES systems for tracking and reporting
  •  Strong analytical and problem-solving skills with a data-driven approach
  •  Excellent communication and leadership skills with the ability to manage cross-functional teams
  •  Ability to manage multiple priorities in a fast-paced production/warehouse environment
  •  Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  •  Experience with customer-facing quality or service processes preferred
  •  Ability to stand, walk, and work in a production/warehouse environment and lift up to 25 pounds 

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.