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Rma Associate Jobs (NOW HIRING)

Aquasure

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Warehouse Returns (RMA) Associate

Rancho Cucamonga, CA · On-site

$18 - $20/hr

Position Summary The Warehouse Returns (RMA) Associate I supports the processing of returned merchandise by performing basic handling, sorting, and data entry tasks. This role generally works under ...

RMA Associates LLC

Audit Associate

Arlington, VA · On-site

$61K - $65K/yr

At RMA, we exceed the traditional role of a CPA and consulting firm. We are a team of seasoned ... The Audit Associate works closely with an Audit Senior, contributing to client engagements by ...

Ardent Health

Medical Assistant / MA Urgent Care

Tulsa, OK

$16.25 - $20.75/hr

Current national certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA). * Associate's degree. Qualifications: Job Requirements: * High school diploma or GED ...

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How much do rma associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for rma associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an RMA Associate, and why are they important?

To excel as an RMA Associate, you need strong organizational skills, attention to detail, and experience with return merchandise authorization processes, typically supported by a high school diploma or equivalent. Familiarity with inventory management systems, ERP software, and basic data entry tools is often required. Effective communication, problem-solving abilities, and customer service orientation help you manage returns efficiently and maintain positive client relationships. These skills ensure accurate processing of returns, minimize errors, and contribute to customer satisfaction and operational efficiency.

What are some common challenges RMA Associates face when processing returns, and how can they be managed?

RMA Associates often encounter challenges such as incomplete customer information, handling high volumes of return requests, and coordinating with multiple departments to resolve issues efficiently. Managing these challenges requires strong attention to detail, effective communication, and familiarity with the company's return policies and inventory systems. Proactively following up with customers, maintaining organized records, and collaborating closely with warehouse and customer service teams can help ensure smooth and timely resolution of return cases.

What is an RMA Associate?

An RMA Associate is a professional responsible for managing the Return Merchandise Authorization (RMA) process within a company. Their main duties include processing customer requests for product returns, coordinating with warehouse and shipping teams, inspecting returned items, and ensuring replacements or refunds are handled efficiently. They also maintain accurate records of returned goods and communicate with customers about the status of their returns. This role is critical in ensuring customer satisfaction and maintaining accurate inventory records.

What is an RMA job?

An RMA Associate is responsible for processing return merchandise authorizations, which involves managing product returns, verifying warranty status, and coordinating with logistics and customer service. The role often requires attention to detail, knowledge of inventory systems, and communication skills to ensure efficient handling of returned items.
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Rma Associate jobs near you
Warehouse Returns (RMA) Associate

Warehouse Returns (RMA) Associate

Aquasure

Rancho Cucamonga, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 hours ago

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Job description

*****4 MONTHS TEMP TO HIRE POSITION *****

Position Summary

The Warehouse Returns (RMA) Associate I supports the processing of returned merchandise by performing basic handling, sorting, and data entry tasks. This role generally works under the training and guidance of the RMA Specialist and Warehouse Supervisor to ensure returned items are received, organized, and routed accurately within the warehouse.

Essential Duties and Responsibilities

  • Receive and unload returned shipments from carriers or internal transfers
  • Sort returned items by SKU, condition, or disposition category
  • Perform basic visual inspections for obvious damage or discrepancies
  • Assist with scanning and data entry into the warehouse management system (WMS)
  • Label, tag, and stage items for further processing (restock, quarantine, etc.)
  • Maintain organization of returns area, including bins, shelves, and pallets
  • Follow detailed work instructions and standard operating procedures (SOPs)
  • Report damaged, missing, or incorrect items to the RMA Specialist or Lead
  • Assist with cleaning and maintaining a safe work environment (5S standards)
  • Support inventory counts and basic reconciliation tasks as needed

Additional Responsibilities:

  • Support other warehouse team members with daily tasks as needed.
  • Participate in inventory counts and assist with stock organization.
  • Serves as backup in areas of picking/packing/loading & unloading containers as directed by the warehouse supervisor
  • Continuously learn and follow company procedures to ensure operational efficiency.

Minimum Qualifications (Knowledge, Skills & Abilities)

  • High school diploma or GED preferred
  • 1–3 years of warehouse and Return Merchandizing Authorization experience.
  • Ability to follow instructions and work in a team environment
  • Basic math and counting skills
  • Comfortable using handheld scanners or willing to learn
  • Strong attention to detail and reliability
  • Previous experience in a warehouse, shipping/receiving, or retail stockroom
  • Familiarity with RF scanners or warehouse systems
  • Basic computer/data entry skills

Company Description

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