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Rma Associate Jobs (NOW HIRING)

Synnex

RMA Associate I

Fort Worth, TX

$17/hr

RMA Associate I $17.00 per hour Hours: 5:30am-2:00pm M-F *Over time may be required depending on warehouse needs *Must be flexible to work between 4:00 am and 4:00 pm About the Role TD SYNNEX is ...

New

RMA Associates LLC

Audit Associate

Arlington, VA · On-site

$60K - $65K/yr

At RMA, we exceed the traditional role of a CPA and consulting firm. We are a team of seasoned ... The Audit Associate works closely with an Audit Senior, contributing to client engagements by ...

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Rma Associate information

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How much do rma associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for rma associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is an RMA Associate?

An RMA Associate is a professional responsible for managing the Return Merchandise Authorization (RMA) process within a company. Their main duties include processing customer requests for product returns, coordinating with warehouse and shipping teams, inspecting returned items, and ensuring replacements or refunds are handled efficiently. They also maintain accurate records of returned goods and communicate with customers about the status of their returns. This role is critical in ensuring customer satisfaction and maintaining accurate inventory records.

What are the key skills and qualifications needed to thrive as an RMA Associate, and why are they important?

To excel as an RMA Associate, you need strong organizational skills, attention to detail, and experience with return merchandise authorization processes, typically supported by a high school diploma or equivalent. Familiarity with inventory management systems, ERP software, and basic data entry tools is often required. Effective communication, problem-solving abilities, and customer service orientation help you manage returns efficiently and maintain positive client relationships. These skills ensure accurate processing of returns, minimize errors, and contribute to customer satisfaction and operational efficiency.

What are some common challenges RMA Associates face when processing returns, and how can they be managed?

RMA Associates often encounter challenges such as incomplete customer information, handling high volumes of return requests, and coordinating with multiple departments to resolve issues efficiently. Managing these challenges requires strong attention to detail, effective communication, and familiarity with the company's return policies and inventory systems. Proactively following up with customers, maintaining organized records, and collaborating closely with warehouse and customer service teams can help ensure smooth and timely resolution of return cases.

Is RMA a good place to work?

An RMA Associate role involves processing return merchandise authorizations, often requiring attention to detail and familiarity with inventory management systems. The work environment can vary by company but generally includes standard office or warehouse settings with regular hours. Job satisfaction depends on company culture, workload, and individual preferences.

Is an Rma Associate a good career choice?

An RMA Associate role involves processing return merchandise authorizations, managing product returns, and coordinating with customers and suppliers. It can offer stable employment with opportunities to develop skills in customer service, inventory management, and logistics, making it a viable career path in supply chain or warehouse environments.

What cities are hiring for Rma Associate jobs?

Cities with the most Rma Associate job openings:

What are the most commonly searched types of Rma jobs?

The most popular types of Rma jobs are:

What states have the most Rma Associate jobs?

States with the most job openings for Rma Associate jobs include:

Rma Associate jobs near you

RMA Associate I

Synnex

Fort Worth, TX

$17/hr

Full-time

Posted 3 days ago

New

Job description

RMA Associate I

$17.00 per hour

Hours: 5:30am-2:00pm M-F

*Over time may be required depending on warehouse needs

*Must be flexible to work between 4:00 am and 4:00 pm

About the Role

TD SYNNEX is seeking a detail-oriented RMA Associate I to join our warehouse team. In this role, you will support returns processing, inventory movement, receiving, and shipping activities while ensuring accuracy, productivity, and a safe work environment. This position plays an important role in maintaining inventory integrity and delivering excellent service to our customers and vendor partners.


What You'll Do

  • Prepare orders to be returned to vendors, including order picking and quality control

  • Perform physical inventory counts

  • Schedule carrier pickups

  • Request commercial invoices from the Customs team

  • Move inventory using an RF scanner

  • Receive branch shipments, material transfers, and customer returns

  • Hand-wrap products on pallets for shipment

  • Receive inbound freight from carriers

  • Record inbound freight transactions within the system

  • Prepare customer returns for receiving

  • Create material transfers and return-to-stock (RTS) orders

  • Accurately sort freight and record package information

  • Follow TD SYNNEX returns processes and procedures

  • Meet established department productivity standards

  • Prioritize daily workload and assignments

  • Maintain a clean, organized, and safe work area

  • Support co-worker safety and departmental security

  • Assist with departmental coverage and cross-functional support as needed

  • Work overtime when required

  • Perform additional duties as assigned by management

  • Follow all company health and safety policies, procedures, and practices, and promptly report workplace hazards or safety concerns

  • Operate Material Handling Equipment (Will train)

What You'll Bring

  • 1+ year of warehouse, distribution center, returns processing, logistics, or related experience preferred

  • High school diploma or GED preferred, but not required

  • Basic computer skills, including Microsoft Outlook, Teams, and Excel

  • Strong attention to detail and accuracy

  • Good basic math skills

  • Strong written and verbal communication skills

  • Team-oriented with a collaborative approach to work

  • Strong organizational skills and effective prioritization in a fast-paced environment

  • Comfortable standing, walking, bending, and reaching throughout the workday

  • Regularly lift and move products weighing up to 50 lbs.

  • Manual dexterity for handling products and warehouse equipment

  • Quick learner with a flexible and positive attitude

Physical Requirements

  • Frequent standing, walking, bending, and reaching throughout the workday

  • Regular lifting, carrying, pushing, and pulling of products weighing up to 50 lbs.

  • Use of RF scanners and warehouse equipment as required

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company

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