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Rma Associate Jobs in Kentucky (NOW HIRING)

Isco Industries

Equipment Service Associate

Louisville, KY

$15 - $20.25/hr

This position plays a key role in ensuring efficient handling of McElroy RMA's, supporting customer ... The Equipment Service Associate helps ensure customers receive timely and accurate assistance ...

ISCO Industries

Equipment Service Associate

Louisville, KY · On-site

$15 - $20.25/hr

This position plays a key role in ensuring efficient handling of McElroy RMA's, supporting customer ... The Equipment Service Associate helps ensure customers receive timely and accurate assistance ...

Dsv Air & Sea SAU

$70 - $75/hr

Associates are expected to comply with all corporate and site‑specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Conducts staff meetings to review daily/weekly work activities, plan and ...

New

ISCO Industries, Inc.

Rental Coordinator

Louisville, KY · On-site

$17 - $22.25/hr

... Associate role supports ISCO's Fusion Hotline operations, equipment service processes, and maintenance efforts. This position plays a key role in ensuring efficient handling of McElroy RMA ...

ProAg

$50 - $80/hr

## Associate UnderwriterApplylocations: Remote - USAtime type: Full timeposted on: Posted 2 Days ... Respond to common inquiries from RMA and RSOs.* Ensure compliance with organization policies and ...

New

Summit Consulting

$55 - $75/hr

... RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide ... Great American is currently seeking an Associate Underwriter to join our Crop Division in the ...

New

Niagara Bottling

Warehouse Associate I (Night Shift)

Hebron, KY · On-site

$15.50 - $18.25/hr

Warehouse Associate I (Night Shift) At Niagara, we're looking for team members who want to be part ... Processes RMA's * Consolidates finished goods storage for maximum storage capabilities * Identifies ...

Lnw

Warehouse Technician

Louisville, KY · On-site

$16.25 - $20.25/hr

Accurately document and track RMA requests, repairs, and replacements. * Manage the shipment and ... Minimum of two years of experience as a Warehouse Technician or Warehouse Associate. * Excellent ...

Lnw

Warehouse Technician

Louisville, KY · On-site

$16.25 - $20.25/hr

Accurately document and track RMA requests, repairs, and replacements. * Manage the shipment and ... Minimum of two years of experience as a Warehouse Technician or Warehouse Associate. * Excellent ...

Imaging Business Machines, LLC.

$52 - $78/hr

... RMA parts are returned in a timely manner and according to current procedures Properly tests all ... Preferred Skills, Qualifications and Education Requirements Associates level degree in electronics ...

New

Light and Wonder, Inc.

Warehouse Technician

Louisville, KY · On-site

$16.25 - $20.25/hr

Accurately document and track RMA requests, repairs, and replacements. * Manage the shipment and ... Minimum of two years of experience as a Warehouse Technician or Warehouse Associate. * Excellent ...

Grover Gaming

Warehouse Technician

Louisville, KY · On-site

$16.25 - $20.25/hr

Accurately document and track RMA requests, repairs, and replacements. * Manage the shipment and ... Minimum of two years of experience as a Warehouse Technician or Warehouse Associate. * Excellent ...

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Rma Associate information

What is an RMA Associate?

An RMA Associate is a professional responsible for managing the Return Merchandise Authorization (RMA) process within a company. Their main duties include processing customer requests for product returns, coordinating with warehouse and shipping teams, inspecting returned items, and ensuring replacements or refunds are handled efficiently. They also maintain accurate records of returned goods and communicate with customers about the status of their returns. This role is critical in ensuring customer satisfaction and maintaining accurate inventory records.

What are the key skills and qualifications needed to thrive as an RMA Associate, and why are they important?

To excel as an RMA Associate, you need strong organizational skills, attention to detail, and experience with return merchandise authorization processes, typically supported by a high school diploma or equivalent. Familiarity with inventory management systems, ERP software, and basic data entry tools is often required. Effective communication, problem-solving abilities, and customer service orientation help you manage returns efficiently and maintain positive client relationships. These skills ensure accurate processing of returns, minimize errors, and contribute to customer satisfaction and operational efficiency.

What are some common challenges RMA Associates face when processing returns, and how can they be managed?

RMA Associates often encounter challenges such as incomplete customer information, handling high volumes of return requests, and coordinating with multiple departments to resolve issues efficiently. Managing these challenges requires strong attention to detail, effective communication, and familiarity with the company's return policies and inventory systems. Proactively following up with customers, maintaining organized records, and collaborating closely with warehouse and customer service teams can help ensure smooth and timely resolution of return cases.

Is RMA a good place to work?

An RMA Associate role involves processing return merchandise authorizations, often requiring attention to detail and familiarity with inventory management systems. The work environment can vary by company but generally includes standard office or warehouse settings with regular hours. Job satisfaction depends on company culture, workload, and individual preferences.

Is an Rma Associate a good career choice?

An RMA Associate role involves processing return merchandise authorizations, managing product returns, and coordinating with customers and suppliers. It can offer stable employment with opportunities to develop skills in customer service, inventory management, and logistics, making it a viable career path in supply chain or warehouse environments.

What are the most commonly searched types of Rma jobs in Kentucky?

The most popular types of Rma jobs in Kentucky are:

Rma Associate jobs near you

Equipment Service Associate

Isco Industries

Louisville, KY

$15 - $20.25/hr

Full-time

Re-posted 19 days ago

Job description

Position Overview

The Equipment Service Associate role supports ISCO’s Fusion Hotline operations, equipment service processes, and maintenance efforts. This position plays a key role in ensuring efficient handling of McElroy RMA’s, supporting customer needs, and maintaining high service standards across equipment operations.

Primary Responsibilities – Core Functions

- Managing and processing McElroy RMA’s as the primary focus of the role.
- Assisting in covering Fusion Hotline calls, collecting detailed information, and passing it along to hotline mechanics for troubleshooting and resolution.
- Supporting customer damage preparation and quoting, ensuring accuracy and timely communication.
- Assisting with coordination between customers, mechanics, and internal teams to support service operations.

Support & Team Responsibilities

- Serving as a support resource for incoming hotline requests and ensuring proper documentation of calls.
- Helping maintain visibility of service cases and ensuring follow-through on open items.
- Assisting in monitoring RMA status and communicating any updates.
- Supporting general maintenance team operations as needed.

Qualifications of Maintenance Coordinator Trainee

- Prior relatable experience with rental, maintenance, and/or sales; prior experience within ISCO preferred.
- Possess a strong acumen for equipment mechanics.
- Self-motivated, enthusiastic presence in a team environment.
- Strong written and communication skills.
- Professional appearance and work ethic.

Preferred Behaviors

- Team Player: Works well as a member of a group.
- Loyal: Shows firm and constant support to a cause.
- Enthusiastic: Shows intense and eager enjoyment and interest.

Preferred Motivations

- Self-Starter: Inspired to perform without outside help.
- Peer Recognition: Inspired to perform well by the praise of coworkers.
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility.
- Goal Completion: Inspired to perform well by the completion of tasks.

Customer Impact

This role is a critical part of ISCO’s customer support model. The Equipment Service Associate helps ensure customers receive timely and accurate assistance, contributing to ISCO’s reputation for technical excellence and reliability.

Alignment with Organizational Goals

This position supports ISCO’s commitment to improving customer support operations and enhancing service quality by ensuring efficient processing of RMA’s, accurate communication, and strong operational support across service functions.

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