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Rma Coordinator Jobs (NOW HIRING)

The RMA Coordinator is responsible for all aspects of the RMA administration to include: * Issuing the RMA Sales order (describing the scope of work) * Corresponding / Communicating with the Customer ...

We are hiring now for an RMA Coordinator in Melbourne, FL! SMTC Corporation was founded in 1985. SMTC is a mid-size provider of end-to-end electronics manufacturing services (EMS) including PCBA ...

New

RMA Coordinator

Franklin, MA · On-site

$44K - $56K/yr

... RMA Coordinator in Franklin, Massachusetts . iAutomation is seeking a RMA Coordinator to serve as the single point of contact for managing customer return requests from intake through final ...

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customersA' requests on a daily basis is who we are looking for. This position needs to follow work ...

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customers ' requests on a daily basis is who we are looking for. This position needs to follow work ...

RMA Coordinator 2

Grand Prairie, TX · On-site

$18.50 - $24.75/hr

ViaPath is seeking a RMA Coordinator 2 that will work closely with all related departments to meet customer priorities and requests on a daily basis. This position will need to follow work ...

New

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

RMA Coordinator The RMA Coordinator performs all general office duties while coordinating Return Material Authorizations (RMA) with Hamilton customers and provides a high level of customer service ...

We are seeking a RMA Coordinator member to ensure smooth and efficient handling of product returns, replacements, and repairs while maintaining high customer satisfaction and compliance with company ...

RMA Coordinator 2

Grand Prairie, TX · On-site

$17 - $22.25/hr

Overview ViaPath is seeking a RMA Coordinator 2 that will work closely with all related departments to meet customer priorities and requests on a daily basis. This position will need to follow work ...

New

RMA Coordinator 2

Grand Prairie, TX

$17 - $22.25/hr

Overview ViaPath is seeking a RMA Coordinator 2 that will work closely with all related departments to meet customer priorities and requests on a daily basis. This position will need to follow work ...

New

RMA Coordinator 2

Grand Prairie, TX · On-site

$17 - $22.25/hr

ViaPath is seeking a RMA Coordinator 2 that will work closely with all related departments to meet customer priorities and requests on a daily basis. This position will need to follow work ...

New

RMA Coordinator

Yreka, CA · On-site

$18 - $20/hr

POSITION SUMMARY The RMA Coordinator plays a key role in ensuring efficient processing and management of returned materials (RMAs), customer service requests, and internal service operations. This ...

Service RMA Coordinator

Reno, NV

$18 - $23.50/hr

The RMA Coordinator performs all general office duties while coordinating Return Material Authorizations (RMA) with Hamilton customers and provides a high level of customer service through ...

RMA Coordinator (Test Technician III) The RMA Coordinator will act as aprimary customer interface for product returns. Oversee and direct activitiesrelated to processing customer returns. Validate ...

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Rma Coordinator information

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$27K

$57.9K

$101.5K

How much do rma coordinator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for rma coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an RMA Coordinator?

To thrive as an RMA Coordinator, you need strong organizational skills, attention to detail, and knowledge of return material authorization (RMA) processes, often backed by experience in logistics or supply chain management. Familiarity with ERP systems like SAP or Oracle, as well as proficiency in spreadsheet software, is highly valued in this role. Excellent communication, problem-solving ability, and a customer-service mindset help you stand out. These skills ensure timely, accurate processing of returned materials and facilitate effective coordination between customers, vendors, and internal teams.

What is a Rma coordinator?

A RMA (Return Merchandise Authorization) coordinator manages the process of handling product returns, repairs, and exchanges for a company. They coordinate with customers, suppliers, and internal teams to ensure proper documentation, tracking, and resolution of return requests, often using inventory management and tracking software.

What does an RMA Coordinator do?

An RMA (Return Merchandise Authorization) Coordinator is responsible for handling product returns, processing return requests, and ensuring compliance with company policies. They communicate with customers, vendors, and internal teams to facilitate replacements, refunds, or repairs. Additionally, they maintain records, track returned products, and ensure timely resolutions to improve customer satisfaction. Strong attention to detail and problem-solving skills are essential for success in this role.

What does a typical day look like for an RMA Coordinator?

A typical day for an RMA Coordinator involves reviewing and processing return requests, updating inventory records, and coordinating with both customers and internal departments such as logistics, quality assurance, and customer service. You'll communicate regularly to resolve issues, track shipping statuses, and ensure all documentation is complete and compliant. Many RMA Coordinators also investigate root causes for returns and contribute ideas for process improvements. The role is dynamic and often fast-paced, requiring you to juggle multiple tasks while maintaining high accuracy and customer satisfaction.

More about Rma Coordinator jobs
What cities are hiring for Rma Coordinator jobs? Cities with the most Rma Coordinator job openings:
What are the most commonly searched types of Rma jobs? The most popular types of Rma jobs are:
What states have the most Rma Coordinator jobs? States with the most job openings for Rma Coordinator jobs include:
Infographic showing various Rma Coordinator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, 5% Temporary, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

RMA Coordinator

Nextek, Inc.

Madison, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Nextek, Inc. is a niche market, technology-driven Electronics Manufacturing Services (EMS) company, founded in 1995. We offer precision electronic assembly and engineering services to customers with needs-driven, non-commodity products. We partner with companies who have unique product needs and who seek a high level of reliability, commitment, and professional service from their manufacturing partners.
The RMA Coordinator is responsible for all aspects of the RMA administration to include:
  • Issuing the RMA Sales order (describing the scope of work)
  • Corresponding / Communicating with the Customer as required
  • Scanning inbound product / verification of work order #’s rec’d
  • Issuing Receipt Purchase Order number records
  • Generating receipt files for product receipts.
  • Generating RMA work packet / maintaining completed RMA files.
  • Verification of Factory logix readiness for work order launch
  • Creating inbound scans for non serialized product
  • Releasing the RMA product into Factory Logix data base.
  • On going / real-time status of the RMA backlog / shipment plans
  • Work Order Release and cost collection, and updates to Sales Orders
  • Reconciliation of Epicor and Factory Logix data base as it relates to RMA’s
  • Final Work Order cost collection as it relates to Non Warranty product
  • Manage the shut down / phase out of the old RMA database
  • Manage the start up process for Epicor RMA database
  • Report Weekly RMA trends.
  • Coordinate Debit and/or replacement product with CSR’s, PM’s, or Finance as req’d by the product classification.
  • We work in conjunction with RMA production specialist and all support functions.
  • RMA Coordinator will operate in compliance to guidelines in procedure CS-0004
WIP Product Data Management
  • RMA Coordinator will work with Factory Logix data base as it relates to regular production. Duties will include scrap assignments and periodic reconciliation of Epicor to Factory Logix work order balances.
  • Responsible for tracking and recording daily SMT production rates in support of the Master Scheduler.
Lab and Misc Sales Order Management
  • Responsible for all LAB and Misc related Sales Order Management.
  • Responsible for coordinating quotes for work
  • Initiating related invoicing and program completion
  • Maintaining accurate Sales Order Backlog as it relates to LAB/Misc orders.
  • Maintain LAB/MISC order files
  • Corresponding / Communicating with the Customer as required
  • Responsible for coordinating aged receivables with/for associated sales orders
Administrative Back Up Support
  • Will provide periodic back up support for the stockroom in kit auditing.
This position will report to the Sr. Director of Quality
Benefits
Medical/Dental/Vision insurance
Life Insurance
Short/Long term disability
Critical Illness Insurance
Accident Insurance
Paid Time Off
10 Paid Holidays
401k Match
Employee Assistance Plan (EAP)
Educational Reimbursement
EEO Employer: Nextek, Inc. is committed to being an Equal Opportunity Employer. All employment decisions are made without considering race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic information, military/veteran status, or any other characteristic protected by law.