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Rma Coordinator Jobs (NOW HIRING)

Hamilton Company

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

Responsibilities The RMA Coordinator performs all general office duties while coordinating Return Material Authorizations (RMA) with Hamilton customers and provides a high level of customer service ...

Hamilton Company

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

Responsibilities The RMA Coordinator performs all general office duties while coordinating Return Material Authorizations (RMA) with Hamilton customers and provides a high level of customer service ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

Customer Support Lead & RMA Coordinator Lead, support, and keep our technical operations running smoothly Do you excel at guiding others, answering tough technical questions, and keeping detailed ...

Vantedge Medical

MRB/RMA Coordinator

San Jose, CA · On-site

$25 - $30/hr

MRB/RMA Coordinator Full-time | Permanent | Onsite Hourly | $25 - $30 *We are not currently working with third party agencies on this role. About Us: Vantedge Medical is the premier metals-based med ...

Vantedge

MRB/RMA Coordinator

San Jose, CA · On-site

$25 - $30/hr

Job Type Full-time Description MRB/RMA Coordinator Full-time Permanent Onsite Hourly $25 - $30 *We are not currently working with third party agencies on this role. About Us: Vantedge Medical is the ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

XOTIC PC is looking for a tech-savvy, detail-oriented professional to lead our customer service team while coordinating all RMA operations at our Lincoln, Nebraska headquarters. This role is ideal ...

ViaPath Technologies

Coordinator 2, RMA

Grand Prairie, TX · On-site

$17 - $22.25/hr

Overview ViaPath is seeking a RMA Coordinator 2 that will work closely with all related departments to meet customer priorities and requests on a daily basis. This position will need to follow work ...

ViaPath Technologies

Coordinator 1, RMA

Grand Prairie, TX · On-site

$17 - $22.25/hr

Overview ViaPath is seeking a RMA Coordinator 1 that will work closely with all related departments to meet customer priorities and requests on a daily basis. This position will need to follow work ...

ViaPath Technologies

Coordinator 2, RMA

Grand Prairie, TX · On-site

$17 - $22.25/hr

Overview ViaPath is seeking a RMA Coordinator 2 that will work closely with all related departments to meet customer priorities and requests on a daily basis. This position will need to follow work ...

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Rma Coordinator information

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$27K

$57.9K

$101.5K

How much do rma coordinator jobs pay per year?

As of Aug 10, 2026, the average yearly pay for rma coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an RMA Coordinator?

To thrive as an RMA Coordinator, you need strong organizational skills, attention to detail, and knowledge of return material authorization (RMA) processes, often backed by experience in logistics or supply chain management. Familiarity with ERP systems like SAP or Oracle, as well as proficiency in spreadsheet software, is highly valued in this role. Excellent communication, problem-solving ability, and a customer-service mindset help you stand out. These skills ensure timely, accurate processing of returned materials and facilitate effective coordination between customers, vendors, and internal teams.

What is a Rma coordinator?

A RMA (Return Merchandise Authorization) coordinator manages the process of handling product returns, repairs, and exchanges for a company. They coordinate with customers, suppliers, and internal teams to ensure proper documentation, tracking, and resolution of return requests, often using inventory management and tracking software.

What does an RMA Coordinator do?

An RMA (Return Merchandise Authorization) Coordinator is responsible for handling product returns, processing return requests, and ensuring compliance with company policies. They communicate with customers, vendors, and internal teams to facilitate replacements, refunds, or repairs. Additionally, they maintain records, track returned products, and ensure timely resolutions to improve customer satisfaction. Strong attention to detail and problem-solving skills are essential for success in this role.

What does a typical day look like for an RMA Coordinator?

A typical day for an RMA Coordinator involves reviewing and processing return requests, updating inventory records, and coordinating with both customers and internal departments such as logistics, quality assurance, and customer service. You'll communicate regularly to resolve issues, track shipping statuses, and ensure all documentation is complete and compliant. Many RMA Coordinators also investigate root causes for returns and contribute ideas for process improvements. The role is dynamic and often fast-paced, requiring you to juggle multiple tasks while maintaining high accuracy and customer satisfaction.

More about Rma Coordinator jobs
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Rma Coordinator jobs near you
Infographic showing various Rma Coordinator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, 5% Temporary, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Service RMA Coordinator

Hamilton Company

Reno, NV • On-site

$18 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Company OverviewHamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.Responsibilities

The RMA Coordinator performs all general office duties while coordinating Return Material Authorizations (RMA) with Hamilton customers and provides a high level of customer service through communication with customers via e-mail, fax, mail and telephone.

Responsibilities include but are not limited to: 

  • Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and Non-Warranty), including credits, invoicing, new accounts, orders, quotes, etc.
  • Take the lead in monitoring the RMA process from start to finish in turning the RMA around in a timely manner and respond to customers within the allotted time-period with solution or repaired product return.
  • RMA entry and documentation into Master Control.
  • Some Technical Support to troubleshoot inquiries to solve failures and avoid an RMA if possible.
  • Complete evaluation findings for order entry errors resulting in RMAs.
  • Coordinate communication between customers, customer service personnel, service persons, internal departments, and provide information and reports as needed.
  • Customer Service back-up support including product availability request, special made product request, special shipping method request, handling phone calls, some product knowledge, etc.
  • Handle ECOs to add new parts numbers into the system.
Qualifications
  • Strong work ethic and positive attitude, excellent organization, verbal and written communication skills, able to follow procedures, problem solving and decision making.
  • Ability to prioritize tasks, manage time effectively and maintain accurate records.
  • Ability to multi-task in a fast paced environment and perform efficiently under pressure.
  • Ability to work harmoniously within the department as well as interfacing with all other departments.
  • Position requires exerting up to 50 pounds of force and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move light objects. 
  • Ability to problem solve by identifying and resolving issues related to returns, such as missing items, damaged goods and incorrect orders.
Education/Experience
  • Must have High School diploma or equivalent.
  • Previous Customer Service experience in an order processing environment/inventory control environment a plus.
  • Basic knowledge on inventory management systems and Customer Relationship Management (CRM) software.
  • Working knowledge of computers with Microsoft Office software programs.
  • Position requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move light objects.  Position requires sitting most of the time.
About Hamilton
  • Diverse portfolio of exciting and innovative design projects.
  • Tremendous opportunities for professional growth.
  • Commitment to sustainable design.
  • Competitive compensation.
  • Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more.
  • Solid stable company.
  • Must pass drug and background screens.
  • May be required to wear Personal Protective Equipment (provided by employer).

EEO - It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

Mid SalaryEmployment Type: OTHER

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