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Rma Coordinator Jobs (NOW HIRING)

Vantedge Medical

MRB/RMA Coordinator

San Jose, CA · On-site

$25 - $30/hr

MRB/RMA Coordinator Full-time | Permanent | Onsite Hourly | $25 - $30 *We are not currently working with third party agencies on this role. About Us: Vantedge Medical is the premier metals-based med ...

Vantedge

MRB/RMA Coordinator

San Jose, CA · On-site

$25 - $30/hr

Job Type Full-time Description MRB/RMA Coordinator Full-time Permanent Onsite Hourly $25 - $30 *We are not currently working with third party agencies on this role. About Us: Vantedge Medical is the ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

Customer Support Lead & RMA Coordinator Lead, support, and keep our technical operations running smoothly Do you excel at guiding others, answering tough technical questions, and keeping detailed ...

Vantedge Medical

MRB/RMA Coordinator

San Jose, CA · On-site

$25 - $30/hr

MRB/RMA Coordinator Full-time | Permanent | Onsite Hourly | $25 - $30 *We are not currently working with third party agencies on this role. About Us: Vantedge Medical is the premier metals-based med ...

XOTIC PC

Customer Support Lead & RMA Coordinator

Lincoln, NE · On-site

$16.25 - $20.75/hr

XOTIC PC is looking for a tech-savvy, detail-oriented professional to lead our customer service team while coordinating all RMA operations at our Lincoln, Nebraska headquarters. This role is ideal ...

Herrmann Ultrasonics

RMA Inventory Coordinator

Bartlett, IL · On-site

$18 - $23.75/hr

Herrmann Ultrasonics is hiring for a RMA Coordinator! Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and builds machines that join plastics ...

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Rma Coordinator information

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$27K

$57.9K

$101.5K

How much do rma coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for rma coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What does an RMA Coordinator do?

An RMA (Return Merchandise Authorization) Coordinator is responsible for handling product returns, processing return requests, and ensuring compliance with company policies. They communicate with customers, vendors, and internal teams to facilitate replacements, refunds, or repairs. Additionally, they maintain records, track returned products, and ensure timely resolutions to improve customer satisfaction. Strong attention to detail and problem-solving skills are essential for success in this role.

What does a typical day look like for an RMA Coordinator?

A typical day for an RMA Coordinator involves reviewing and processing return requests, updating inventory records, and coordinating with both customers and internal departments such as logistics, quality assurance, and customer service. You'll communicate regularly to resolve issues, track shipping statuses, and ensure all documentation is complete and compliant. Many RMA Coordinators also investigate root causes for returns and contribute ideas for process improvements. The role is dynamic and often fast-paced, requiring you to juggle multiple tasks while maintaining high accuracy and customer satisfaction.

What are the key skills and qualifications needed to thrive as an RMA Coordinator?

To thrive as an RMA Coordinator, you need strong organizational skills, attention to detail, and knowledge of return material authorization (RMA) processes, often backed by experience in logistics or supply chain management. Familiarity with ERP systems like SAP or Oracle, as well as proficiency in spreadsheet software, is highly valued in this role. Excellent communication, problem-solving ability, and a customer-service mindset help you stand out. These skills ensure timely, accurate processing of returned materials and facilitate effective coordination between customers, vendors, and internal teams.

Is care coordination a stressful job?

Care coordination roles, including RMA Coordinators, can be stressful due to managing multiple cases, deadlines, and communication with healthcare providers and patients. The level of stress varies based on workload, organizational support, and experience, but strong organizational and communication skills help manage job demands effectively.

What is a RMA coordinator?

A RMA (Return Merchandise Authorization) coordinator manages the process of handling product returns, repairs, and exchanges for a company. They coordinate with customers, suppliers, and internal teams to ensure returns are processed efficiently, often using tracking systems and maintaining detailed records.
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Rma Coordinator jobs near you
Infographic showing various Rma Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

MRB/RMA Coordinator

Vantedge Medical

San Jose, CA • On-site

$25 - $30/hr

Full-time

Re-posted 6 days ago

Job description

Description:

MRB/RMA Coordinator

Full-time | Permanent | Onsite

Hourly | $25 - $30




*We are not currently working with third party agencies on this role.




About Us:

Vantedge Medical is the premier metals-based med-tech solutions partner from concept to full-scale manufacturing. We are at the forefront of precision engineering and innovation, specializing in the development and manufacturing of vital components for medical markets such as Robotic Assisted Surgery, Orthopedics, Surgical Instruments, Dental, and more. Our teams work in unison, collaborating and problem-solving to serve the manufacturing needs of the top Medical Original Equipment Manufacturers (OEMs) around the globe. Making a difference in the lives of patients and their families drives us to go above and beyond every day. With a steadfast commitment to advancing medical technology, we take immense pride in the work we do – and have a lot of fun doing it.


About this Opportunity:

The MRB & Customer Return Coordinator plays a critical role in managing nonconforming product and customer returns. This position ensures timely and accurate processing of Material Review Board (MRB) activities and returned goods, working closely with Quality, Supply Chain, Manufacturing, and Customer Service teams. The coordinator will maintain compliance with internal procedures and regulatory requirements while helping drive continuous improvement in product quality and customer satisfaction.



Responsibilities:

  • Coordinate and manage MRB activities, including documentation, disposition, material movement, and follow-up actions.
  • Receive, inspect (collaborate with quality & manufacturing engineering), and process customer returns in accordance with company procedures.
  • Maintain accurate records of nonconforming material and returned goods in the ERP & QMS systems.
  • Maintain logs and schedules to ensure customer requested timelines are documented, communicate requests and monitor schedules to ensure all parties have the proper information with the goal of increasing customer satisfaction.
  • Assist Quality Engineers with scheduling and hosting cross-functional teams to investigate root causes and implement corrective actions.
  • Ensure compliance with internal and customer procedures and policies related to nonconforming products and returns.
  • Support internal and external audits by providing documentation and process explanations.
  • Communicate effectively with leadership regarding return status and resolution.
  • Prepare and distribute MRB, CF, and RMA reports and metrics to support quality improvement initiatives.
Requirements:


  • High school diploma or equivalent.
  • 3+ years of experience in quality or manufacturing; preferably in medical device.
  • Familiarity with ISO 13485 & ISO 9001.
  • Experience with MRB processes
  • Experience with ERP & eQMS systems
  • Strong organizational and documentation skills.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Ability to lift up to 30 lbs and stand for extended periods.

Preferred but not required:

  • Experience with customer returns.
  • Training in root cause analysis and corrective action methodologies.
  • Forklift certification.