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Rma Coordinator Jobs (NOW HIRING)

Mercury Systems

Returns Coordinator

Hudson, NH · On-site

$18.25 - $23.75/hr

The RMA Coordinator is responsible for handling customer product returns within their Business Units. The ideal candidate is customer focused, flexible, and able to follow and develop processes and ...

Mercury Systems

Returns Coordinator

Hudson, NH

$18.25 - $23.75/hr

The RMA Coordinator is responsible for handling customer product returns within their Business Units.The ideal candidate is customer focused, flexible, and able to follow and develop processes and ...

mercury

Returns Coordinator

Hudson, NH · On-site

$18.25 - $23.75/hr

The RMA Coordinator is responsible for handling customer product returns within their Business Units.The ideal candidate is customer focused, flexible, and able to follow and develop processes and ...

Gener8

Sr. Customer Service Representative

San Jose, CA · On-site

$22.50 - $31/hr

Transfer to the RMA coordinator * Update QAD with repair/replacement schedule * Request credit if needed * Host weekly RMA meeting * Education: * Bachelor's degree in Business, Marketing, Mathematics ...

Juki

Field Service Engineer

Morrisville, NC · On-site

Coordinate with Operations department to order parts required for service visits and for parts return and warranty issues via the RMA coordinator. Work with Regional Service Manager to obtain ...

Star Pipe Products

RMA Specialist

Houston, TX

Coordinates with customers, inside sales reps and warehouse teams to resolve return-related issues to ensure a seamless RMA process. * Handles discrepancies and address customer concerns regarding ...

Foxconn WI

RMA Manager

Mount Pleasant, WI

The RMA Manager will lead RMA processes, manage cross-functional coordination for returned materials, and ensure timely disposition and reporting of defective products while assisting this RMA ...

Foxconn WI

RMA Manager

Mount Pleasant, WI · On-site

The RMA Manager will lead RMA processes, manage cross-functional coordination for returned materials, and ensure timely disposition and reporting of defective products while assisting this RMA ...

Star Pipe Products, Ltd.

RMA Specialist

Houston, TX

Coordinates with customers, inside sales reps and warehouse teams to resolve return-related issues to ensure a seamless RMA process. * Handles discrepancies and address customer concerns regarding ...

Juki America, Inc.

Field Service Engineer

Morrisville, NC · On-site

$80K - $100K/yr

... the RMA coordinator. · Work with Regional Service Manager to obtain information from agencies outside of Juki America to find solutions to service issues. · Provide installation training for ...

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Rma Coordinator information

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$27K

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$101.5K

How much do rma coordinator jobs pay per year?

As of Aug 10, 2026, the average yearly pay for rma coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an RMA Coordinator?

To thrive as an RMA Coordinator, you need strong organizational skills, attention to detail, and knowledge of return material authorization (RMA) processes, often backed by experience in logistics or supply chain management. Familiarity with ERP systems like SAP or Oracle, as well as proficiency in spreadsheet software, is highly valued in this role. Excellent communication, problem-solving ability, and a customer-service mindset help you stand out. These skills ensure timely, accurate processing of returned materials and facilitate effective coordination between customers, vendors, and internal teams.

What is a Rma coordinator?

A RMA (Return Merchandise Authorization) coordinator manages the process of handling product returns, repairs, and exchanges for a company. They coordinate with customers, suppliers, and internal teams to ensure proper documentation, tracking, and resolution of return requests, often using inventory management and tracking software.

What does an RMA Coordinator do?

An RMA (Return Merchandise Authorization) Coordinator is responsible for handling product returns, processing return requests, and ensuring compliance with company policies. They communicate with customers, vendors, and internal teams to facilitate replacements, refunds, or repairs. Additionally, they maintain records, track returned products, and ensure timely resolutions to improve customer satisfaction. Strong attention to detail and problem-solving skills are essential for success in this role.

What does a typical day look like for an RMA Coordinator?

A typical day for an RMA Coordinator involves reviewing and processing return requests, updating inventory records, and coordinating with both customers and internal departments such as logistics, quality assurance, and customer service. You'll communicate regularly to resolve issues, track shipping statuses, and ensure all documentation is complete and compliant. Many RMA Coordinators also investigate root causes for returns and contribute ideas for process improvements. The role is dynamic and often fast-paced, requiring you to juggle multiple tasks while maintaining high accuracy and customer satisfaction.

More about Rma Coordinator jobs
What cities are hiring for Rma Coordinator jobs? Cities with the most Rma Coordinator job openings:
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Rma Coordinator jobs near you
Infographic showing various Rma Coordinator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, 5% Temporary, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Returns Coordinator

Mercury Systems

Hudson, NH • On-site

$18.25 - $23.75/hr

Full-time

Re-posted 28 days ago

Mercury Systems rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

46th of 156 rated electronics manufacturers

Job description

Job Summary:
The RMA Coordinator is responsible for handling customer product returns within their Business Units. The ideal candidate is customer focused, flexible, and able to follow and develop processes and willing to take on additional duties. Demonstrates professionalism and initiative in daily activities, with excellent inter-personal and communication skills both oral and written.
Job Responsibilities:
  • Primary business unit interface for Global Returns Team.
  • Responds to requests via incoming emails daily.
  • Manage generation and tracking of RMA work order within Oracle and Factory Logix (Shop floor data control database).
  • Responsible for working with the business units in generating rework quotes for non-warranty customer returns.
  • Responsible for managing build plan and revenue forecasting for all customer returns.
  • Responsible for providing RMA build priority to business units on weekly basis and tracking of customer returns through the entire rework process.
  • Responsible for working with Planning and Purchasing in ensuring replacement materials needed for repairs are on order.
  • Responsible for identifying any potential risks tied to customer returns and working with integrated team in mitigating those risks.
  • Prepares and emails the daily RMA Summary report.
  • Assists Quality with root cause corrective actions (RCCA) efforts.
  • Communicates with accounting, inventory control, shipping, carriers, Business Units, and entities to resolve issues and prevent re-occurrences.

Required Qualifications:
  • Typically requires 2+ years of customer service and/or experience in a manufacturing environment.
  • Experience understanding and adherence to Support / Operations Best Practices.
  • Experience working in a fast-paced environment with dynamic requirements and priorities.
  • Experience with MS Office tools such as Word, Excel and Outlook is necessary.
  • "This position requires you to have or obtain a government security clearance. Security clearances may only be granted to U.S. citizens."

Preferred Qualifications:
  • Oracle and Factory Logix
  • Associate Degree.

#LI-RL1
"This position requires you to access information that is subject to U.S. export regulations. You may only access such information if you are a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. government."
Why should you join Mercury Systems?
Mercury Systems is a technology company that makes the world a safer, more secure place. We push processing power to the tactical edge, making the latest commercial technologies profoundly more accessible for today's most challenging aerospace and defense missions. From silicon to system scale, Mercury enables customers to accelerate innovation and turn data into decision superiority. Headquartered in Andover, Massachusetts, Mercury employs more than 2,300 people in 24 locations worldwide. To learn more, visit mrcy.com
Our Culture
We are committed to making Mercury a great place to work, no matter where our employees are located. We offer a casual and enjoyable atmosphere that allows employees to learn and grow. We help and care for one another and work as one to achieve results for us and for our customers. We value communication and transparency, and strive to foster two-way dialogue at all levels of the organization. We are committed to lifelong learning, offering comprehensive skills training and tuition reimbursement. Whether you're just starting out on your career journey or you are an experienced professional, it's important to us that you feel recognized and rewarded for your contributions.
To find out more about Why Mercury?, or visit the Mercury Community or find answers to general questions at Mercury FAQs
Mercury Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Mercury Systems is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact the number below for assistance.
(978) 256-1300
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