RMA Technician
Morrisville, NC · On-site
Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...
Morrisville, NC · On-site
Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...
Morrisville, NC · On-site
Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...
Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...
Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...
Morrisville, NC · On-site
Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...
Morrisville, NC · On-site
Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works ...
Mount Pleasant, WI · On-site
RMA Technician Department: Supporting Quality Employment Type: Full Time Location: SMC Reporting To: Aaron Lemkau Description FII USA, Inc., a Foxconn Technology Group Company, seeking an RMA ...
Mount Pleasant, WI · On-site
RMA Technician Department: Supporting Quality Employment Type: Full Time Location: SMC Reporting To: Aaron Lemkau Description FII USA, Inc., a Foxconn Technology Group Company, seeking an RMA ...
RMA Technician Location: Houston, Texas Job Type: Full-Time, Onsite - 5 days a week Overview: We are seeking a dedicated and detail-oriented RMA Technician to join our team. This position involves ...
RMA Technician Location: Houston, Texas Job Type: Full-Time, Onsite - 5 days a week Overview: We are seeking a dedicated and detail-oriented RMA Technician to join our team. This position involves ...
Houston, TX · On-site
RMA Technician Location: Houston, Texas Job Type: Full-Time, Onsite - 5 days a week Overview: We are seeking a dedicated and detail-oriented RMA Technician to join our team. This position involves ...
Houston, TX · On-site
RMA Technician Location: Houston, Texas Job Type: Full-Time, Onsite - 5 days a week Overview: We are seeking a dedicated and detail-oriented RMA Technician to join our team. This position involves ...
$22 - $26/hr
RMA Technician (All Shifts) Full Time - Direct Hire Racine - Mount Pleasant, WI All shifts open 1st, 2nd, and 3rd shifts Wage range: $22-26/hr We are seeking an RMA Technician that will work as part ...
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$22 - $26/hr
RMA Technician (All Shifts) Full Time - Direct Hire Racine - Mount Pleasant, WI All shifts open 1st, 2nd, and 3rd shifts Wage range: $22-26/hr We are seeking an RMA Technician that will work as part ...
$22 - $26/hr
The RMA Technician will perform duties such as Automated Optical Inspection, Functional Test and Material Handling as needed. Responsibilities * Monitor and maintain testing station performance
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$22 - $26/hr
The RMA Technician will perform duties such as Automated Optical Inspection, Functional Test and Material Handling as needed. Responsibilities * Monitor and maintain testing station performance
Gunnison, UT · On-site
RMA Technician / Gunsmith Location: Gunnison, UT Job Type: Full-Time Schedule: Monday-Thursday, 40 hours per week (Fridays as business needs require) Compensation: Competitive pay based on experience ...
Gunnison, UT · On-site
RMA Technician / Gunsmith Location: Gunnison, UT Job Type: Full-Time Schedule: Monday-Thursday, 40 hours per week (Fridays as business needs require) Compensation: Competitive pay based on experience ...
Austin, TX · On-site
Excellent organizational skills with the ability to track and document RMA status accurately. * Self-motivated with the ability to work both independently and as part of a team. * Solid communication ...
Austin, TX · On-site
Excellent organizational skills with the ability to track and document RMA status accurately. * Self-motivated with the ability to work both independently and as part of a team. * Solid communication ...
Austin, TX · On-site
Excellent organizational skills with the ability to track and document RMA status accurately. * Self-motivated with the ability to work both independently and as part of a team. * Solid communication ...
Austin, TX · On-site
Excellent organizational skills with the ability to track and document RMA status accurately. * Self-motivated with the ability to work both independently and as part of a team. * Solid communication ...
Simpsonville, SC · On-site
$19.50 - $26.50/hr
Description The RMA Technician is responsible for supporting the full RMA lifecycle, including testing, troubleshooting, repair, documentation, and coordination activities related to returned ...
Simpsonville, SC · On-site
$19.50 - $26.50/hr
Description The RMA Technician is responsible for supporting the full RMA lifecycle, including testing, troubleshooting, repair, documentation, and coordination activities related to returned ...
Simpsonville, SC · On-site
$19.50 - $26.50/hr
The RMA Technician is responsible for supporting the full RMA lifecycle, including testing, troubleshooting, repair, documentation, and coordination activities related to returned products and ...
Simpsonville, SC · On-site
$19.50 - $26.50/hr
The RMA Technician is responsible for supporting the full RMA lifecycle, including testing, troubleshooting, repair, documentation, and coordination activities related to returned products and ...
Simpsonville, SC · On-site
$19.50 - $26.50/hr
The RMA Technician is responsible for supporting the full RMA lifecycle, including testing, troubleshooting, repair, documentation, and coordination activities related to returned products and ...
Simpsonville, SC · On-site
$19.50 - $26.50/hr
The RMA Technician is responsible for supporting the full RMA lifecycle, including testing, troubleshooting, repair, documentation, and coordination activities related to returned products and ...
Be Seen First
San Jose, CA · On-site
$22 - $35/hr
Responsible for electromechanical repair and assembly of Onewheel products. Key responsibilities: - Diagnose, troubleshoot and document issues with returned goods. - Repair returned boards - Create ...
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Be Seen First
San Jose, CA · On-site
$22 - $35/hr
Responsible for electromechanical repair and assembly of Onewheel products. Key responsibilities: - Diagnose, troubleshoot and document issues with returned goods. - Repair returned boards - Create ...
Santa Ana, CA · On-site
$25 - $28/hr
Iteris is seeking an RMA Technician who will be responsible for performing product diagnosis, repairs and service to include: diagnose problems, including problem identification, research of problem ...
Santa Ana, CA · On-site
$25 - $28/hr
Iteris is seeking an RMA Technician who will be responsible for performing product diagnosis, repairs and service to include: diagnose problems, including problem identification, research of problem ...
Santa Ana, CA · On-site
$25 - $28/hr
Iteris is seeking an RMA Technician who will be responsible for performing product diagnosis, repairs and service to include: diagnose problems, including problem identification, research of problem ...
Santa Ana, CA · On-site
$25 - $28/hr
Iteris is seeking an RMA Technician who will be responsible for performing product diagnosis, repairs and service to include: diagnose problems, including problem identification, research of problem ...
Tustin, CA · On-site
$24 - $29/hr
RMA Systems Technician is responsible for diagnosing, testing, repairing, and refurbishing returned embedded computing systems and industrial hardware within Advantech's Return Merchandise ...
Tustin, CA · On-site
$24 - $29/hr
RMA Systems Technician is responsible for diagnosing, testing, repairing, and refurbishing returned embedded computing systems and industrial hardware within Advantech's Return Merchandise ...
RMA Repair Technician Job Purpose: The RMA (Return Merchandise Authorization) Repair Technician Coordinator bridges logistics and hands-on hardware repair. This role will authorize and process ...
RMA Repair Technician Job Purpose: The RMA (Return Merchandise Authorization) Repair Technician Coordinator bridges logistics and hands-on hardware repair. This role will authorize and process ...
$24 - $28/hr
RMA Systems Technician is responsible for diagnosing, testing, repairing, and refurbishing returned embedded computing systems and industrial hardware within Advantech's Return Merchandise ...
$24 - $28/hr
RMA Systems Technician is responsible for diagnosing, testing, repairing, and refurbishing returned embedded computing systems and industrial hardware within Advantech's Return Merchandise ...
$29.5K - $35.5K
3% of jobs
$35.5K - $41.5K
12% of jobs
$45.7K is the 25th percentile. Wages below this are outliers.
$41.5K - $47.5K
15% of jobs
$47.5K - $53.5K
14% of jobs
The median wage is $56.8K / yr.
$53.5K - $59.5K
13% of jobs
$59.5K - $65.5K
11% of jobs
$69K is the 75th percentile. Wages above this are outliers.
$65.5K - $71.5K
15% of jobs
$71.5K - $77.5K
5% of jobs
$77.5K - $83.5K
7% of jobs
$83.5K - $89.5K
3% of jobs
$89.5K - $95.5K
3% of jobs
$29.5K
$60.8K
$95.5K
To thrive as an RMA Technician, you need a strong understanding of electronics troubleshooting, repair processes, and product quality standards, often supported by vocational training or relevant technical certifications. Familiarity with ticketing systems, diagnostic tools, and inventory management software is typically required. Detail orientation, strong communication skills, and the ability to work efficiently in a team are valuable soft skills for this role. These qualifications help ensure accurate processing of returned merchandise, timely repairs, and effective coordination with internal departments and customers.
A typical day for an RMA Technician involves receiving and logging returned products, diagnosing technical issues, performing necessary repairs or replacements, and documenting all actions in the company's tracking system. Technicians often collaborate with customer service, quality assurance, and inventory teams to resolve issues efficiently and communicate resolutions. You may also be responsible for updating customers or clients on the status of their returns and ensuring all work complies with company and industry standards. The pace can vary based on volume of returns and product complexity, offering a dynamic and hands-on work environment.
An RMA (Return Merchandise Authorization) Technician is responsible for processing returned products, diagnosing issues, and determining whether items can be repaired, replaced, or refunded. They inspect and test defective or malfunctioning equipment, document findings, and follow company policies for returns and repairs. RMA Technicians often work closely with quality control, customer service, and warehouse teams to ensure efficient processing. This role requires attention to detail, technical troubleshooting skills, and knowledge of company products and return procedures.

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 25 days ago
7.4
Based on 91 frontline employees who took The Breakroom Quiz
295th of 537 rated manufacturers
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Sensus, a Xylem brand, is looking for an RMA Technician to support product testing, troubleshooting, and failure analysis for returned equipment at our Morrisville, NC location. This role works closely with customers and internal teams to diagnose product issues, document findings, and assist with repair evaluations and reporting.
What your day will look like as an RMA Technician
The RMA Technician will be responsible for testing, diagnosing, and evaluating returned products using standard engineering and troubleshooting techniques. This position includes hands-on hardware testing, failure analysis, repair support, and detailed reporting of findings. The ideal candidate is detail-oriented, highly organized, and comfortable working with electronic testing equipment and technical documentation.
This position primarily works standard day shift hours in an office and lab environment with a regular 40-hour work week.
Benefits for RMA Technicians
Health, Dental, and Vision insurance available on your 1st day of employment
Generous retirement savings plan
Generous PTO package and paid holidays
Career progression and development plans
Company wellness, rewards and recognition, and employee discount programs
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.
Position Requirements for RMA Technicians
Associate degree in Electrical Engineering Technology or related field preferred
High School diploma with military electronics/avionics training or related experience considered
Strong mechanical and electrical aptitude
Experience troubleshooting and testing electronic equipment preferred
Ability to use electrical testing equipment such as multimeters and oscilloscopes
Experience with Microsoft Office applications
Ability to read technical drawings, schematics, and assembly documentation preferred
Strong organizational skills with the ability to manage multiple priorities
Ability to work independently and in a collaborative team environment
Hand soldering experience or IPC/JEDEC certification is a plus
Ability to sit, stand, bend, and move throughout the facility as needed
Ability to work safely in an office and lab environment
Job postings will include a wide salary range, with each role's pay falling within that range. Actual starting salary is based on factors such as skills, experience, location, and market conditions.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation