This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely ...
This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely ...
This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely ...
This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely ...
This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely ...
This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely ...
This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely ...
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This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely ...
Job ID: 16798 RMA Coordinator The RMA Coordinator is responsible for all aspects of the RMA administration to include: * Issuing the RMA Sales order (describing the scope of work) * Corresponding ...
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Job ID: 16798 RMA Coordinator The RMA Coordinator is responsible for all aspects of the RMA administration to include: * Issuing the RMA Sales order (describing the scope of work) * Corresponding ...
RMA Coordinator
Pleasanton, CA · On-site
$75K - $95K/yr
RMA Coordinator Location: Onsite - Pleasanton, CA or Data Center Site - Odessa, TX; Travel as ... DCO At STN , we don't just adapt to the digital future, we engineer it. Our mission is to help ...
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RMA Coordinator
Pleasanton, CA · On-site
$75K - $95K/yr
RMA Coordinator Location: Onsite - Pleasanton, CA or Data Center Site - Odessa, TX; Travel as ... DCO At STN , we don't just adapt to the digital future, we engineer it. Our mission is to help ...
RMA Manager
Mount Pleasant, WI · On-site
SMC Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return material authorization (RMA) operations and drive efficient processing of returned ...
RMA Manager
Mount Pleasant, WI · On-site
SMC Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return material authorization (RMA) operations and drive efficient processing of returned ...
Nextek, Inc. is a niche market, technology-driven Electronics Manufacturing Services (EMS) company ... The RMA Coordinator is responsible for all aspects of the RMA administration to include: * Issuing ...
Nextek, Inc. is a niche market, technology-driven Electronics Manufacturing Services (EMS) company ... The RMA Coordinator is responsible for all aspects of the RMA administration to include: * Issuing ...
RMA Manager
Mount Pleasant, WI · On-site
Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return material authorization (RMA) operations and drive efficient processing of returned products ...
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RMA Manager
Mount Pleasant, WI · On-site
Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return material authorization (RMA) operations and drive efficient processing of returned products ...
RMA Lead
Las Vegas, NV · On-site
$159K/yr
... tech or data center environment. * Strong understanding of shipping/receiving procedures and RMA workflows. * Ability to identify various IT components (CPUs, DIMMs, SFP types, Fiber connectors)
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RMA Lead
Las Vegas, NV · On-site
$159K/yr
... tech or data center environment. * Strong understanding of shipping/receiving procedures and RMA workflows. * Ability to identify various IT components (CPUs, DIMMs, SFP types, Fiber connectors)
RMA Lead
Las Vegas, NV · On-site
$159K/yr
... tech or data center environment. * Strong understanding of shipping/receiving procedures and RMA workflows. * Ability to identify various IT components (CPUs, DIMMs, SFP types, Fiber connectors)
RMA Lead
Las Vegas, NV · On-site
$159K/yr
... tech or data center environment. * Strong understanding of shipping/receiving procedures and RMA workflows. * Ability to identify various IT components (CPUs, DIMMs, SFP types, Fiber connectors)
Manager, RMA
Fremont, CA · On-site
$107K - $150K/yr
The RMA Manager will be responsible for overseeing the Return Material Authorization process (RMA ... At FM Industries our success is powered by people and technology. Our culture is what makes FM a ...
Manager, RMA
Fremont, CA · On-site
$107K - $150K/yr
The RMA Manager will be responsible for overseeing the Return Material Authorization process (RMA ... At FM Industries our success is powered by people and technology. Our culture is what makes FM a ...
RMA Shipping Clerk
Reno, NV · On-site
In an RMA Specialist role, the position assists Technical Support shipping and receiving needs ... Updating & maintaining Tech Support and Stock Levels: Accurately track returned items and update ...
RMA Shipping Clerk
Reno, NV · On-site
In an RMA Specialist role, the position assists Technical Support shipping and receiving needs ... Updating & maintaining Tech Support and Stock Levels: Accurately track returned items and update ...
RMA Coordinator
San Jose, CA · On-site
$23 - $28/hr
Supermicro is headquartered in San Jose, CA, is a global leader in high performance, high efficiency server technology and innovation. The RMA Coordinator that can work closely with all related ...
RMA Coordinator
San Jose, CA · On-site
$23 - $28/hr
Supermicro is headquartered in San Jose, CA, is a global leader in high performance, high efficiency server technology and innovation. The RMA Coordinator that can work closely with all related ...
RMA Shipping Clerk
Reno, NV · On-site
In an RMA Specialist role, the position assists Technical Support shipping and receiving needs ... Updating & maintaining Tech Support and Stock Levels: Accurately track returned items and update ...
RMA Shipping Clerk
Reno, NV · On-site
In an RMA Specialist role, the position assists Technical Support shipping and receiving needs ... Updating & maintaining Tech Support and Stock Levels: Accurately track returned items and update ...
RMA Coordinator
San Jose, CA · On-site
$23 - $28/hr
Supermicro is headquartered in San Jose, CA, is a global leader in high performance, high efficiency server technology and innovation. The RMA Coordinator that can work closely with all related ...
RMA Coordinator
San Jose, CA · On-site
$23 - $28/hr
Supermicro is headquartered in San Jose, CA, is a global leader in high performance, high efficiency server technology and innovation. The RMA Coordinator that can work closely with all related ...
RMA Coordinator
Irving, TX · On-site
We are seeking a RMA Coordinator member to ensure smooth and efficient handling of product returns ... SENA pushes the boundaries of technology with a range of products--from motorcycle helmets to ...
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RMA Coordinator
Irving, TX · On-site
We are seeking a RMA Coordinator member to ensure smooth and efficient handling of product returns ... SENA pushes the boundaries of technology with a range of products--from motorcycle helmets to ...
RMA Coordinator
San Jose, CA · On-site
$23 - $28/hr
Supermicro is headquartered in San Jose, CA, is a global leader in high performance, high efficiency server technology and innovation. The RMA Coordinator that can work closely with all related ...
RMA Coordinator
San Jose, CA · On-site
$23 - $28/hr
Supermicro is headquartered in San Jose, CA, is a global leader in high performance, high efficiency server technology and innovation. The RMA Coordinator that can work closely with all related ...
RMA Administrator
Florham Park, NJ · On-site
The Return Merchandise Authorization (RMA) Administrator is responsible for managing all aspects of the return merchandise authorization process in a timely and efficient manner while delivering ...
RMA Administrator
Florham Park, NJ · On-site
The Return Merchandise Authorization (RMA) Administrator is responsible for managing all aspects of the return merchandise authorization process in a timely and efficient manner while delivering ...
RMA Coordinator Setting/Hours: 100% in Office| 7:00 AM - 3:30 PM Join trak group in partnering with ... Associate degree in Business, Manufacturing, Quality, Engineering Technology, or a related field ...
RMA Coordinator Setting/Hours: 100% in Office| 7:00 AM - 3:30 PM Join trak group in partnering with ... Associate degree in Business, Manufacturing, Quality, Engineering Technology, or a related field ...
Rma Tech information
What are some common challenges an RMA Tech faces when handling returned products, and how can they be addressed?
A common challenge for an RMA (Return Merchandise Authorization) Tech is accurately diagnosing and processing returned items within tight deadlines, especially when documentation from customers is incomplete or inconsistent. To address this, it's important to maintain clear communication with both the customer support team and the warehouse staff, ensuring all necessary information is gathered before inspection. Staying organized, following established protocols, and leveraging inventory management systems can also help streamline the returns process and minimize errors.
What is the highest paid medical technician?
Among medical technicians, radiologic technologists and nuclear medicine technologists tend to have the highest salaries, often exceeding $70,000 annually. These roles typically require specialized certifications and involve working with advanced imaging equipment in clinical settings.
What jobs pay 2000 a day?
For an RMA Tech, earning $2,000 a day is uncommon and typically requires specialized skills, certifications, or working as a contractor in high-demand environments. Such high daily rates are more common in consulting, freelance technical services, or executive-level roles rather than standard technician positions. Most RMA Tech roles offer hourly wages or salaries below this level unless combined with overtime, bonuses, or contract work.
What jobs pay $10,000 a month without a degree?
For an RMA technician, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, such income levels are associated with roles in sales, entrepreneurship, or highly skilled trades that may not require a degree but do demand significant expertise, a strong network, or business ownership. Most technical roles like RMA tech generally have lower salary ranges unless combined with advanced skills or management responsibilities.
What are the key skills and qualifications needed to thrive as an RMA Tech, and why are they important?
To thrive as an RMA Tech (Return Merchandise Authorization Technician), you need a solid understanding of electronics or mechanical systems, troubleshooting skills, and often a relevant technical certification or associate degree. Familiarity with diagnostic tools, inventory management systems, and RMA tracking software is typically required. Attention to detail, problem-solving ability, and effective communication are standout soft skills in this role. These competencies ensure efficient processing of returns, accurate fault analysis, and strong customer satisfaction in technical support environments.
What is the difference between Rma Tech vs Electronics Repair Technician?
| Aspect | Rma Tech | Electronics Repair Technician |
|---|---|---|
| Certifications | Typically requires manufacturer-specific RMA training, electronics repair certifications | Often requires general electronics or technical certifications |
| Work Environment | Primarily in warehouses, repair centers, or customer service settings | In repair shops, electronics labs, or field service |
| Industry Usage | Common in electronics manufacturing, warranty services | Widespread across consumer electronics, appliances, and industrial equipment |
While both roles involve repairing electronics, Rma Techs focus on processing returns and warranty repairs, often following manufacturer protocols. Electronics Repair Technicians perform hands-on repairs across various devices. The roles overlap in certifications and work environments but differ mainly in scope and specific responsibilities.
What are RMA Techs?
RMA Techs, or Return Merchandise Authorization Technicians, are professionals responsible for handling returned products, diagnosing issues, and determining whether items should be repaired, replaced, or refunded. They typically work in manufacturing, electronics, or retail environments and play a crucial role in quality control and customer satisfaction. RMA Techs test returned items, document findings, and coordinate with other departments to process returns efficiently. Their work ensures that defective products do not re-enter the market and helps companies improve their products and services.
What does an RMA technician do?
An RMA technician is responsible for processing return merchandise authorizations by diagnosing, repairing, or refurbishing electronic or mechanical products. They often work with warranty claims, use diagnostic tools, and follow company procedures to ensure products meet quality standards before returning to customers or inventory. Attention to detail and technical skills are essential in this role.
More about Rma Tech jobs
What job categories do people searching Rma Tech jobs look for? The top searched job categories for Rma Tech jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
Job description
Teguar is a leading provider of cutting-edge computer solutions including slim touch panel PCs, fully enclosed and water proof touch computers, medical PCs, and android based tablets.
We are currently looking for an experience and motivated Return and Repair Administrator with the desire, skills, and experience to become a part of our growing enterprise. The position is for full-time employment.
SUMMARY: This position is primarily responsible overseeing all aspects of work orders for our Technical Service department. This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely fashion and ship repairs back to customers.
DUTIES AND RESPONSIBILITIES:
What you need to be successful.
Requirements
Benefits
We are currently looking for an experience and motivated Return and Repair Administrator with the desire, skills, and experience to become a part of our growing enterprise. The position is for full-time employment.
SUMMARY: This position is primarily responsible overseeing all aspects of work orders for our Technical Service department. This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely fashion and ship repairs back to customers.
DUTIES AND RESPONSIBILITIES:
- Provides clear direction and general guidance to the RMA Computer Repair Technicians, to process repairs on industrial computers and rugged tablets by following established business processes that optimize departmental operations.
- Receive, log, and prioritize service requests from clients and ensure prompt assignment to appropriate repair technicians and monitor progress to meet service-level agreements (SLAs).
- Generates quotes for product repairs and shares with customers invoices and process credit card payments from service and repair customers.
- Processes in/out VRMAs from and to our vendors when repairs cannot be made in-house.
- Provides assistance in verifying repairs fully fixed the computer by logging results in the ticketing system
- Picks parts for the RMA Computer Repair Technicians to expedite RMA turnaround times.
- Work on repairs during high volume periods of incoming RMAs, by performing evaluations.
- Generate reports and documentation for analysis and compliance purposes.
- Identify areas for improvement and contribute to process enhancements.
- Independently solves issues that arise related to quality documentation, lead times, sourcing, planning production and vendor communication.
- Acts as a liaison between our customers and internal departments including Product Management, Sales, and Customer Support, in addition to vendors in the Supply Chain and customers.
- Directs RMA Computer Repair team when the Supervisor is not present and escalates as needed.
What you need to be successful.
- Strong organizational skills
- Great attention to detail
- Experience in a service department
Requirements
- Associate's degree from two-year college or technical school, or one year related experience in computer repair or related field; or a minimum of 3 years of experience in lieu of an Associate's degree; or an equivalent combination of education and experience.
- Technical skills (Electronic Hardware) required to successfully solve problems with vendors.
- Knowledge and/or experience with Quality Management Systems (ISO 9001 or ISO 13485) a plus
- Proven experience with vendor/customer communication in a professional setting.
- Proven track record of managing customer escalations, balancing customer expectations, and negotiating successful resolutions.
- Experience working with international clients, a plus
- Ability to work with Microsoft Word, Excel and Microsoft Outlook
- Eagerness to learn about our products and our markets
- A true passion for learning about and leveraging new technology
- Highly motivated individual who is a self-starter, doesn't require constant instruction to learn, and is interested in continuously expanding their skill set
Benefits
- Rev Share Bonus Plan - quarterly and annual based on company performance
- 401K matching
- HRA (Health Reimbursement Account) covers medical, dental and vision expenses
- Gym membership reimbursement
- Paid Holidays and PTO days
- Birthday PTO and Volunteer Day
- Culture Committee Program
- Employee Referral Bonus Program
- Modern office work environment with free drinks and snacks
About TEGUAR
Sourced by ZipRecruiter
Industry
Computer and peripheral equipment manufacturing
Company size
11 - 50 Employees
Headquarters location
Charlotte, NC, US
Year founded
2010