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Contract Rma Technician Jobs (NOW HIRING)

Sunhillo

Hardware Technician

West Berlin, NJ · On-site

$70K - $85K/yr

RMA & Field Support * Perform Return Material Authorization (RMA) investigations and failure ... Occasional travel to customer sites, contract manufacturers, suppliers, and compliance testing ...

Sunhillo Corporation

Hardware Technician

West Berlin, NJ · On-site

$70K - $85K/yr

Provide day-to-day production support for manufacturing and contract manufacturing partners ... RMA & Field Support * Perform Return Material Authorization (RMA) investigations and failure ...

Haivision MCS

Production Technician

Atlanta, GA · On-site

$16.50 - $20.75/hr

The Production Technician plays a key role in system validation for customer deployment, partner ... contract requirements before delivery to partners or customer sites for commissioning. * RMA ...

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Contract Rma Technician information

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$29.5K

$60.8K

$95.5K

How much do contract rma technician jobs pay per year?

As of Aug 28, 2026, the average yearly pay for contract rma technician in the United States is $60,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Contract Rma Technician vs Repair Technician?

AspectContract Rma TechnicianRepair Technician
CertificationsOften requires electronics or technical certificationsSimilar certifications, depending on industry
Work EnvironmentTypically works on return merchandise authorizations, often in warehouses or repair centersWorks directly on repairing devices, often in repair shops or labs
Employer & IndustryManufacturers, third-party repair services, electronics companiesElectronics, appliances, or equipment repair companies

The Contract Rma Technician primarily handles returned products and warranty repairs, focusing on processing and troubleshooting returned items. The Repair Technician performs hands-on repairs of devices or equipment. While both roles require technical skills and certifications, the Contract Rma Technician often works in a more administrative or processing capacity within the return and warranty process, whereas the Repair Technician is more involved in physical repairs.

What does a contract RMA technician do?

A contract RMA technician is responsible for processing return merchandise authorizations by diagnosing, repairing, or refurbishing returned electronic or mechanical products. They often work in a warehouse or repair facility, using diagnostic tools and following company procedures to ensure products meet quality standards before being restocked or returned to customers.
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Contract Rma Technician jobs near you
Infographic showing various Contract Rma Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $60,843 per year, or $29.3 per hour.

RMA Account Clerk

Jacksonville, FL

Join The Team At PAX Technology | See All Open Positions
See more jobs at Join The Team At PAX Technology | See All Open Positionsexternal

$16.75 - $21.75/hr

Full-time

Re-posted 16 days ago

Job description

The RMA Account Clerk is responsible for assisting with the overall handling of units returned for repair as well as maintaining positive relations with customers utilizing the RMA service.

DUTIES AND RESPONSIBILITIES:

  • Tracking Return Merchandise Authorization (RMA) accounts for Point of Sale (POS) terminals shipped by customers for service.
  • Responding to e-mails and tickets throughout the RMA process.
  • Prioritizing RMAs for repair by shop technicians.
  • Coordinate with Repair Department to facilitate unit service.
  • Maintaining inventory integrity through attention to detail and regularly performed audits.
  • Perform warranty status verifications of terminals.
  • Draft invoices to charge for out-of-warranty repairs.
  • Receive, inspect and catalogue inbound Point of Sale (POS) terminals shipped by customers for repair.
  • Enter received units into inventory and sort for storage.
  • Inspect, package and ship outbound Point of Sale (POS) terminals shipped by customers for repair.
  • Update unit status in inventory as needed.
  • Maintain high levels of ethical standards to protect customer data and property.
  • Maintain inventory integrity through attention to detail and regularly performed audits.
  • Operate in a safe and efficient manner in a warehouse environment.

MINIMUM REQUIREMENTS:

  • A positive and professional attitude.
  • Integrity and honesty.
  • Ability to clearly and professionally communicate verbally and in writing.
  • A desire to learn, and the ability to listen and ask questions.
  • High School degree or equivalent.
  • Ability to adapt to changes in workflow and shifts in priority.
  • Ability to lift up to 25 pounds.
  • Ability to bend, kneel, lift, pull, push, sit, stand, stoop.
  • Ability to climb stairs and ladders.
  • MS Excel Proficiency.
  • MS Word Proficiency.
  • MS Outlook Proficiency.
  • Windows OS Proficiency.
  • 1-year customer service experience preferred.
  • Customer support experience preferred.
  • Inventory control experience preferred.

Job Types: Full-time, Contract

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • SQL: 1 year (Preferred)

Work Location: One location

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