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Rma Jobs (NOW HIRING)

Advantech

RMA Manager

Tustin, CA · On-site

$100K - $115K/yr

Job Title: RMA Manager Location(s): Tustin, CA - Onsite Compensation: $100,000 - $115,000 About this position: The RMA Manager is responsible for leading and overseeing all Return Merchandise ...

Legrand AV, Inc.

RMA Shipping Clerk

Reno, NV

$16.50 - $19.50/hr

RMA Shipping Clerk Location US-NV-Reno # Positions 1 Experience (Years) 1 Category Logistics / Transportation Position Description At a Glance Legrand has an exciting opportunity for a RMA Shipping ...

Vultr

RMA Manager

$110K - $120K/yr

Own the end-to-end RMA lifecycle for servers, networking, and storage hardware across global data centers * Lead a growing global team of RMA Specialists and RMA Project Managers in pursuit of all ...

Storyteller Overland

RMA Coordinator

Birmingham, AL · On-site

$18.25 - $24.25/hr

Review and approve RMA requests against warranty and return criteria, both pre and post sale, ensuring only valid returns are authorized and minimizing unnecessary cost exposure * Issue and manage ...

Legrand North America

RMA Shipping Clerk

Reno, NV

In an RMA Specialist role, the position assists Technical Support shipping and receiving needs, prepares customer orders, and checks shipping orders against customer RMA orders. The RMA Specialist ...

Supermicro

RMA Coordinator

San Jose, CA

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customersA' requests on a daily basis is who we are looking for. This position needs to follow work ...

Super Micro Computer

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customers ' requests on a daily basis is who we are looking for. This position needs to follow work ...

FirstHealth of the Carolinas

CMA/RMA

Pinehurst, NC · On-site

$13.75 - $18/hr

CMA/RMA In Hematology And Medical Oncology The CMA/RMA will work in Hematology and Medical Oncology. Candidate will assist patients with management of side effects of cancer and cancer treatment ...

New

Legrand North America

RMA Shipping Clerk

Reno, NV · On-site

In an RMA Specialist role, the position assists Technical Support shipping and receiving needs, prepares customer orders, and checks shipping orders against customer RMA orders. The RMA Specialist ...

VOLT

RMA Clerk

Fremont, CA · On-site

$23/hr

As an RMA Clerk you will assist with: * Receive and verify returned materials against RMA documentation and travel cards. * Perform visual, functional, and cosmetic inspections to identify damage ...

Supermicro

RMA Coordinator

San Jose, CA

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customersA' requests on a daily basis is who we are looking for. This position needs to follow work ...

STAR PIPE PRODUCTS, LTD

RMA Specialist

Houston, TX · On-site

Description RMA Processing: * Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges.

Supermicro

RMA Coordinator

San Jose, CA

$23 - $28/hr

The RMA Coordinator that can work closely with all related departments to meet priority on customersA' requests on a daily basis is who we are looking for. This position needs to follow work ...

Epic Aircraft

Warranty/RMA Specialist

Bend, OR · On-site

$24 - $30/hr

WHAT YOU'LL DO As a member of the Purchasing Team, the Warranty/RMA (Return Material Authorization) Specialist is responsible for organizing material returns to vendors and maintaining accurate ...

Crissair, Inc.

RMA Repair Technician

Valencia, CA · On-site

Follow daily RMA dispatch reports and other direction provided by Management. * Install internal components using arbor press and proper fixtures. * Identify causes for test failures, rework, and ...

Birddog Talent, LLC

Be Seen First

RMA Coordinator

Duluth, GA · On-site

$18 - $20/hr

Service and RMA Reports To: Director of Field and Service Operations Type: Full Time About the Role We are looking for a dependable, detail-oriented Depot Repair Coordinator to support our Service ...

New

Vicor Corporation

RMA Manager

Andover, MA

$111.04K - $135K/yr

Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product replacement or refund options. * Become well versed on Vicor products in order to ...

Sena Technologies

RMA Coordinator

Irving, TX · On-site

RMA Coordinator We are seeking an RMA Coordinator member to ensure smooth and efficient handling of product returns, replacements, and repairs while maintaining high customer satisfaction and ...

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All JobsRma Jobs

Rma information

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$12

$31

$57

How much do rma jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for rma in the United States is $31.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $37.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant (RMA), and why are they important?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

What are RMA jobs?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

More about Rma jobs
What cities are hiring for Rma jobs? Cities with the most Rma job openings:
What are the most commonly searched types of Rma jobs? The most popular types of Rma jobs are:
What states have the most Rma jobs? States with the most job openings for Rma jobs include:
What job categories do people searching Rma jobs look for? The top searched job categories for Rma jobs are:
Rma jobs near you
Infographic showing various Rma job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $65,624 per year, or $31.6 per hour.

RMA Manager

Advantech

Tustin, CA • On-site

$100K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Title: RMA Manager Location(s): Tustin, CA - Onsite Compensation: $100,000 - $115,000 About this position: The RMA Manager is responsible for leading and overseeing all Return Merchandise Authorization (RMA) operations, including product evaluation, repair, refurbishment, and reverse logistics activities. This role ensures efficient service execution, strong quality control, and timely turnaround of returned products while maintaining high standards of customer satisfaction. The RMA Manager provides technical and operational leadership to the service team, driving performance against service metrics, managing warranty and cost controls, and collaborating cross-functionally with Sales, Engineering, Quality, and Supply Chain. This position plays a critical role in supporting Advantech's product lifecycle, service excellence, and continuous improvement initiatives. Responsibilities:
  • Oversee daily RMA operations, including product intake, evaluation, repair, replacement, and shipment to ensure timely and accurate service execution.
  • Drive performance against turnaround time (TAT), productivity, and service quality KPIs.
  • Manage warranty validation, repair-versus-replacement decisions, and service workflow optimization.
  • Provide technical leadership for system-level troubleshooting, hardware diagnostics, functional testing, and firmware or BIOS updates.
  • Support new product introductions (NPI), service readiness, and transfer activities to ensure repair capability alignment.
  • Monitor failure trends, conduct root cause analysis, and escalate quality issues including support for Supplier Corrective Action Requests (SCAR).
  • Implement process improvements to reduce repeat failures, aging RMAs, and operational inefficiencies.
  • Collaborate cross-functionally with Sales, Application Engineering, Quality, Supply Chain, and global service teams to resolve escalations and support customer satisfaction.
  • Act as an escalation point for key customers and urgent service cases, providing clear technical communication and status updates.
  • Oversee service parts planning, reverse logistics flow, and inventory accuracy within SAP or ERP systems.
  • Review monthly RMA performance metrics, manage warranty expenses, and maintain cost control to support service profitability.
  • Approve repair quotations, credits, and cost allocations in accordance with company policies.
  • Lead, develop, and mentor RMA technicians, coordinators, and planners, establishing performance expectations and productivity goals.
  • Support workforce planning, hiring, and technical training initiatives to build team capability.
  • Ensure compliance with ISO standards, EHS policies, and 5S workplace practices to maintain a safe and quality-driven service environment.
  • Support field repairs, customer site visits, and special projects as required.
Qualifications:
  • Bachelor's degree in Engineering, Supply Chain, or a related technical field, or equivalent combination of education and relevant experience.
  • Minimum of 8 years of experience in RMA, repair service, or electronics service operations within a manufacturing or technical environment.
  • Prior leadership or management experience overseeing technical or service teams preferred.
  • Strong technical knowledge of computer hardware, single board computers (SBC), and component-level troubleshooting processes.
  • Experience with ERP systems such as SAP, as well as CRM and service management platforms.
  • Working knowledge of warranty processes, reverse logistics, and service supply chain operations.
  • Demonstrated leadership and cross-functional coordination skills within a matrix organization.
  • Strong analytical skills with the ability to interpret operational data and drive process improvements.
  • Customer-focused mindset with excellent verbal and written communication skills.
  • Ability to manage multiple priorities and perform effectively in a fast-paced service environment.
  • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
  • Experience working with operational metrics and reporting dashboards preferred.
  • Ability to meet the physical requirements of the role, including standing, walking, and lifting light materials as needed.
  • Commitment to supporting Environmental Health & Safety (EHS) policies and quality management system requirements.
Benefits:
  • Competitive salary dependent on experience (DOE)
  • Winning culture with a friendly, team-oriented environment!
  • Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Education & personal development reimbursement program
  • Generous vacation and paid holidays package
  • Company events, and lunches
  • Work from home program - once eligible
  • Referral Bonus
About Advantech Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms. We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions. World-class Recognition Advantech is an authorized alliance partner of both Intel and Microsoft. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world-renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand's #5 best Taiwan Global Brand in 2018. Work Authorization: To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.

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