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$12

$29

$53

How much do rma jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for rma in Missouri is $29.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $35.62 per hour, depending on experience, location, and employer.

What is an RMA?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

Is RMA a good career path?

An RMA (Return Merchandise Authorization) role involves processing product returns and repairs, often requiring technical knowledge and customer service skills. It can be a stable entry-level position in logistics or technical support, with opportunities for advancement into technical or management roles depending on experience and certifications. The career path can be suitable for those interested in electronics, troubleshooting, and supply chain operations.

What is an RMA career?

An RMA (Return Merchandise Authorization) career involves managing product returns, repairs, and exchanges for a company. It requires knowledge of warranty policies, inventory management, and customer service skills, often utilizing tracking software and working in a warehouse or service center environment.

What are the most commonly searched types of Rma jobs in Missouri?

The most popular types of Rma jobs in Missouri are:

What are popular job titles related to Rma jobs in Missouri?

For Rma jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Rma jobs in Missouri look for?

The top searched job categories for Rma jobs in Missouri are:

What cities in Missouri are hiring for Rma jobs?

Cities in Missouri with the most Rma job openings:

Rma jobs near you
Infographic showing various Rma job openings in Missouri as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,556 per year, or $29.6 per hour.

IT Infrastructure Engineer - RMA & Hardware Diagnostics

Nebius

Kansas City, MO • On-site

$112K - $140K/yr

Full-time

Posted 26 days ago

Job description

The role 

We are seeking an IT Infrastructure Engineer - RMA & Hardware Diagnostics to own advanced hardware troubleshooting and RMA lifecycle management within our production data center environments. This role serves as the escalation point for complex server and firmware-related issues that impact system reliability and fleet availability.

You will be responsible for deep diagnostics across enterprise server platforms, performing structured root cause analysis, validating failed components, and managing end-to-end warranty replacement processes with OEM vendors. This is a hands-on technical role with direct impact on hardware reliability, SLA performance, and operational scalability.

You will work on-site in one of our data centers, collaborating closely with L1/L2 technicians, infrastructure engineers, and vendors to reduce repeat failures and improve overall hardware quality across the fleet.

You will work out of our Kansas City, Missouri, data center location.

Your responsibilities will include: 

  • Perform advanced firmware and hardware diagnostics on enterprise server platforms, including CPU, memory, PCIe devices, GPUs, storage subsystems, and power components

  • Troubleshoot complex hardware failures using system logs, BMC/IPMI interfaces, BIOS diagnostics, and vendor-specific tooling

  • Act as the primary escalation point for L1 and L2 technicians on high-impact hardware incidents

  • Conduct structured root cause analysis and document findings to prevent repeat failures

  • Own the full RMA lifecycle, including validation of failed components, warranty claim creation, vendor coordination, tracking, and resolution

  • Interface directly with OEM vendors to escalate recurring hardware defects and drive corrective action

  • Analyze hardware failure trends and report metrics such as repeat RMA rates and component reliability

  • Develop and standardize diagnostic playbooks, troubleshooting workflows, and hardware validation procedures

  • Validate replacement components prior to redeployment into production environments

  • Collaborate cross-functionally with data center operations, procurement, and engineering teams to improve hardware lifecycle processes

  • Contribute to reducing MTTR and improving fleet-wide reliability through process improvements and knowledge sharing

We expect you to have: 

  • 5+ years of hands-on experience working with enterprise server hardware in a production data center environment

  • Deep understanding of x86 server architecture, including CPUs, memory, PCIe devices, storage controllers, GPUs, and power subsystems

  • Strong experience performing firmware and BIOS/BMC diagnostics and upgrades

  • Advanced Linux command-line troubleshooting skills, including log analysis and hardware-level diagnostics

  • Experience working with remote management interfaces such as IPMI, iDRAC, iLO, or equivalent

  • Proven experience managing hardware RMA processes and working directly with OEM vendors

  • Ability to conduct structured root cause analysis and document technical findings clearly

  • Familiarity with hardware monitoring systems and failure trend analysis

  • Strong ownership mindset and ability to operate independently in mission-critical environments

  • High proficiency in spoken and written English

It will be an added bonus if you have: 

  • Experience performing board-level diagnostics and component-level repair (SMD rework)

  • Familiarity with data center networking equipment and basic network troubleshooting

  • Experience supporting GPU-dense or high-performance compute environments

  • Valid driver's license

Compensation

We offer competitive salaries, ranging from $112,700.00 - $140,800.00 OTE (On Target Earnings) based on your experience and skills.

Apply