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Rma Associate Jobs in Missouri (NOW HIRING)

Buckeye Mountain

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Warehouse Shipping & Receiving Associate

Belton, MO · On-site

$20 - $25/hr

The Warehouse Shipping & Receiving Associate is responsible for managing and executing daily ... Complete the RMA process for all applicable devices. * Document missing accessories and other ...

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CMMG Inc

Customer Service Specialist

Boonville, MO · On-site

$14 - $18.50/hr

Manager Employment Type: Full-Time Position Summary The Customer Service Associate serves as a key ... Warranty & RMA Processing * Issue and manage Return Merchandise Authorizations (RMAs). * Coordinate ...

CMMG, Inc.

Customer Service Specialist

Boonville, MO · On-site

$14 - $18.50/hr

Manager Employment Type: Full-Time Position Summary The Customer Service Associate serves as a key ... Warranty & RMA Processing * Issue and manage Return Merchandise Authorizations (RMAs). * Coordinate ...

CMMG

Customer Service Specialist

Boonville, MO · On-site

$14 - $18.50/hr

Manager Employment Type: Full-Time Position Summary The Customer Service Associate serves as a key ... Warranty & RMA Processing * Issue and manage Return Merchandise Authorizations (RMAs). * Coordinate ...

Retail Technology Group Inc

Warehouse Tech

Fenton, MO · On-site

$15.50 - $16.50/hr

Receive and process incoming shipments (PO & RMA) * Operate forklifts / pallet jacks / order pickers (PIT) * Perform inventory control & cycle counts * Label, package, and prepare shipments (UPS ...

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Rma Associate information

What is an RMA Associate?

An RMA Associate is a professional responsible for managing the Return Merchandise Authorization (RMA) process within a company. Their main duties include processing customer requests for product returns, coordinating with warehouse and shipping teams, inspecting returned items, and ensuring replacements or refunds are handled efficiently. They also maintain accurate records of returned goods and communicate with customers about the status of their returns. This role is critical in ensuring customer satisfaction and maintaining accurate inventory records.

What are the key skills and qualifications needed to thrive as an RMA Associate, and why are they important?

To excel as an RMA Associate, you need strong organizational skills, attention to detail, and experience with return merchandise authorization processes, typically supported by a high school diploma or equivalent. Familiarity with inventory management systems, ERP software, and basic data entry tools is often required. Effective communication, problem-solving abilities, and customer service orientation help you manage returns efficiently and maintain positive client relationships. These skills ensure accurate processing of returns, minimize errors, and contribute to customer satisfaction and operational efficiency.

What are some common challenges RMA Associates face when processing returns, and how can they be managed?

RMA Associates often encounter challenges such as incomplete customer information, handling high volumes of return requests, and coordinating with multiple departments to resolve issues efficiently. Managing these challenges requires strong attention to detail, effective communication, and familiarity with the company's return policies and inventory systems. Proactively following up with customers, maintaining organized records, and collaborating closely with warehouse and customer service teams can help ensure smooth and timely resolution of return cases.

Is RMA a good place to work?

An RMA Associate role involves processing return merchandise authorizations, often requiring attention to detail and familiarity with inventory management systems. The work environment can vary by company but generally includes standard office or warehouse settings with regular hours. Job satisfaction depends on company culture, workload, and individual preferences.

Is an Rma Associate a good career choice?

An RMA Associate role involves processing return merchandise authorizations, managing product returns, and coordinating with customers and suppliers. It can offer stable employment with opportunities to develop skills in customer service, inventory management, and logistics, making it a viable career path in supply chain or warehouse environments.

What are the most commonly searched types of Rma jobs in Missouri?

The most popular types of Rma jobs in Missouri are:

What cities in Missouri are hiring for Rma Associate jobs?

Cities in Missouri with the most Rma Associate job openings:

Rma Associate jobs near you

Warehouse Shipping & Receiving Associate

Belton, MO • On-site

Buckeye Mountain
See more jobs at Buckeye Mountainexternal

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

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Job description

The Warehouse Shipping & Receiving Associate is responsible for managing and executing daily shipping and receiving operations at the Belton Service Center. This position receives incoming customer equipment and packages, accurately records and processes items in iTrack, prepares and ships customer equipment and products, and ensures materials are properly routed, packaged, documented, and tracked.


The Associate works closely with the Warehouse Manager, customer service, technicians, production, and other warehouse team members to ensure incoming and outgoing shipments are processed accurately, safely, and efficiently while adhering to company policies and safety requirements.


Key Responsibilities:


Receiving

  • Unload incoming packages and shipments from UPS, FedEx, and other carriers.
  • Receive and inspect customer devices, equipment, and accessories.
  • Accurately record all received devices and equipment in iTrack.
  • Create a rapid return RMA for each device received that does not already have an RMA.
  • Complete the RMA process for all applicable devices.
  • Document missing accessories and other discrepancies in receiving notes according to customer requirements.
  • Mark devices and equipment with identifying information using appropriate methods.
  • Route received devices and equipment to the appropriate work cell or warehouse location.
  • Notify the assigned customer technician of devices received that have been added to the watch list.
  • Track and maintain records of partial shipments.
  • Count and reconcile physical inventory and assist with daily cycle counts as required.


Shipping

  • Process small parcel shipments using UPS WorldShip, including preparing and printing shipping labels.
  • Prepare and coordinate freight shipments, including scheduling carrier pickups, preparing bills of lading (BOL), and maintaining tracking information.
  • Verify orders by cross-checking iTrack information with customer purchase orders to ensure accurate fulfillment.
  • Safely and efficiently package products, devices, and equipment using appropriate packing materials to prevent damage.
  • Ensure shipping labels and required documentation are accurate and properly applied or completed.
  • Maintain accurate shipping and receiving records and logs.
  • Provide tracking information and shipment updates to the customer service team as needed.
  • Assist with end-of-day packing and shipping activities.

Company Description

Buckeye Mountain is dedicated to providing end-to-end solutions for public sector, rail, and intermodal customers, including rugged hardware, customized software, wireless network infrastructure, and managed services. We are specialists in wireless, and we have been designing, installing, and supporting unique mobile solutions for more than 30 years. We have a passion for customer service and continue to challenge ourselves on behalf of and in response to our customers developing and implementing customer driven and industry-driving solutions.