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Rma Jobs in Florida (NOW HIRING)

Lead RMA Quality Specialist

Lakeland, FL · On-site

$55K - $60K/yr

The Lead RMA Quality Specialist is responsible for directing the day-to-day operations of the RMA Quality team, ensuring returned devices are processed accurately and efficiently, quality inspection ...

The Lead RMA Quality Specialist is responsible for directing the day-to-day operations of the RMA Quality team, ensuring returned devices are processed accurately and efficiently, quality inspection ...

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Rma information

See Florida salary details

$9

$23

$42

How much do rma jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for rma in Florida is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

What are RMA jobs?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant (RMA), and why are they important?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.
What are the most commonly searched types of Rma jobs in Florida? The most popular types of Rma jobs in Florida are:
What cities in Florida are hiring for Rma jobs? Cities in Florida with the most Rma job openings:
Infographic showing various Rma job openings in Florida as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,040 per year, or $23.6 per hour.

$16.75 - $21.75/hr

Other

Posted 14 days ago


Job description

The RMA Account Clerk is responsible for assisting with the overall handling of units returned for repair as well as maintaining positive relations with customers utilizing the RMA service.

DUTIES AND RESPONSIBILITIES:

  • Tracking Return Merchandise Authorization (RMA) accounts for Point of Sale (POS) terminals shipped by customers for service.
  • Responding to e-mails and tickets throughout the RMA process.
  • Prioritizing RMAs for repair by shop technicians.
  • Coordinate with Repair Department to facilitate unit service.
  • Maintaining inventory integrity through attention to detail and regularly performed audits.
  • Perform warranty status verifications of terminals.
  • Draft invoices to charge for out-of-warranty repairs.
  • Receive, inspect and catalogue inbound Point of Sale (POS) terminals shipped by customers for repair.
  • Enter received units into inventory and sort for storage.
  • Inspect, package and ship outbound Point of Sale (POS) terminals shipped by customers for repair.
  • Update unit status in inventory as needed.
  • Maintain high levels of ethical standards to protect customer data and property.
  • Maintain inventory integrity through attention to detail and regularly performed audits.
  • Operate in a safe and efficient manner in a warehouse environment.

MINIMUM REQUIREMENTS:

  • A positive and professional attitude.
  • Integrity and honesty.
  • Ability to clearly and professionally communicate verbally and in writing.
  • A desire to learn, and the ability to listen and ask questions.
  • High School degree or equivalent.
  • Ability to adapt to changes in workflow and shifts in priority.
  • Ability to lift up to 25 pounds.
  • Ability to bend, kneel, lift, pull, push, sit, stand, stoop.
  • Ability to climb stairs and ladders.
  • MS Excel Proficiency.
  • MS Word Proficiency.
  • MS Outlook Proficiency.
  • Windows OS Proficiency.
  • 1-year customer service experience preferred.
  • Customer support experience preferred.
  • Inventory control experience preferred.

Job Types: Full-time, Contract

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • SQL: 1 year (Preferred)

Work Location: One location