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Remote Chargeback Analyst Jobs (NOW HIRING)

ONE

Disputes Operations & Strategy

$90K - $140K/yr

Perform root cause analysis when process breakdowns or quality issues occur; implement quick ... Domain Expertise: Direct experience working in the fraud, chargebacks, or disputes space.

Maxana

Payments Systems Manager

... analytics layer - plus a dedicated engineering scrum team. Your job is to push it forward. Two ... owning chargebacks, fraud posture, and regulatory compliance context Benefits * Fully remote

Maverick Payments

$95K - $115K/yr

... fraud & chargeback tools, analytics, and other value-add services. Maverick's team includes ... Remote candidates considered in the following states: AZ, CA (Outside of LA Metro area), CO, FL, GA ...

ELVTR

Lead Retention Specialist

This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST. At ... chargebacks, and outstanding balances * Analyze the root causes behind refund requests and payment ...

New

RealPage

Senior Director, Credit Risk Management

$140K - $239K/yr

Monitor portfolio performance (delinquency, chargebacks, default rates, loss ratios) and ... Partner with Data Science/Analytics to develop and validate credit scoring models, machine-learning ...

CapNexus

BlueCherry ERP Support Consultant

New York, NY · On-site +1

... chargebacks, and account-level terms. * Triage day-to-day support issues, resolve functional and ... Full-Time - Contract, Remote (ET) Competitive salary based on experience Capnexus is an equal ...

Capnexus

BlueCherry ERP Support Consultant

New York, NY · On-site +1

... chargebacks, and account-level terms. * Triage day-to-day support issues, resolve functional and ... We Offer Job Type: Full-Time - Contract, Remote (ET) Competitive salary based on experience ...

Velera Health

FinOps Lead - Cloud (REMOTE)

$95K - $124K/yr

Strong analytical capabilities with SQL, data modeling, business intelligence platforms, and large ... Comprehensive knowledge of cloud governance practices, including tagging strategies, chargeback ...

SME Careers

Fintech and Crypto Expert

Strong understanding of payments and money movement: authorization/settlement, chargebacks, fees ... Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor ...

New

ELVTR

Retention and Customer Experience Lead

$14.50 - $20/hr

This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST. Why ... chargebacks, and outstanding balances * Analyze the root causes behind refund requests and payment ...

New

Nutrafol

Operations Associate

... 's a remote role based in the United States, and candidates must be able to work Eastern Time ... Process and submit documentation for chargebacks. * Learn and handle the tasks needed for B2B and ...

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Remote Chargeback Analyst information

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How much do remote chargeback analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What is a remote chargeback analyst?

A Remote Chargeback Analyst is a financial professional who investigates, processes, and resolves chargeback claims for a company while working from a remote location. They review disputed transactions, gather necessary documentation, communicate with banks and customers, and ensure compliance with industry regulations. Their work helps protect the company from fraudulent activities and minimizes financial losses due to disputed charges. Remote Chargeback Analysts often use specialized software to manage cases efficiently and maintain accurate records.

What are the main challenges a remote chargeback analyst might face when working with cross-functional teams?

Remote Chargeback Analysts often collaborate with customer service, finance, and IT teams to investigate and resolve disputed transactions. One of the main challenges is ensuring effective communication and information sharing across different departments, especially when working in different time zones or with varied processes. Staying organized, being proactive with follow-ups, and utilizing collaboration tools are key to overcoming these challenges and ensuring timely resolution of chargebacks. Building strong virtual relationships with team members can also help streamline workflows and foster a more supportive remote work environment.

What are the key skills and qualifications needed to thrive as a remote chargeback analyst, and why are they important?

To thrive as a Remote Chargeback Analyst, you need strong analytical abilities, attention to detail, and a solid understanding of financial transactions, often supported by a degree in finance or related experience. Familiarity with chargeback management platforms, card network dispute systems, and Excel or similar data analysis tools is typically required. Excellent written communication, problem-solving skills, and the ability to work independently are valuable soft skills for success in this role. These skills ensure accurate dispute resolution, protect company revenue, and foster effective collaboration across remote teams.

What is the difference between Remote Chargeback Analyst vs Remote Fraud Analyst?

AspectRemote Chargeback AnalystRemote Fraud Analyst
Required CredentialsFinancial certifications, knowledge of payment processingSecurity certifications, data analysis skills
Work EnvironmentFinancial institutions, e-commerce companiesBanking, e-commerce, financial services
Employer & Industry UsagePayment processors, merchantsFinancial institutions, online retailers
Common Search & ComparisonYesYes

The Remote Chargeback Analyst and Remote Fraud Analyst roles share similarities in industry and required skills, often working within financial or e-commerce sectors. While both handle financial security issues, the Chargeback Analyst focuses on resolving disputed transactions, whereas the Fraud Analyst concentrates on detecting and preventing fraudulent activities. Understanding these distinctions helps job seekers identify the right role based on their expertise and career goals.

How much does a remote chargeback analyst make?

A remote chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and employer. Many roles also offer benefits such as health insurance and opportunities for skill development in fraud detection and dispute resolution.

How to become a remote chargeback analyst?

To become a remote chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, business, or related fields. Relevant skills include knowledge of payment processing, fraud detection, and dispute resolution, often supported by certifications like the Certified Fraud Examiner (CFE). Experience with customer service, attention to detail, and proficiency in data analysis tools can improve job prospects in a remote setting.
More about Remote Chargeback Analyst jobs

What cities are hiring for Remote Chargeback Analyst jobs?

Cities with the most Remote Chargeback Analyst job openings:

What are the most commonly searched types of Chargeback Analyst jobs?

The most popular types of Chargeback Analyst jobs are:

What states have the most Remote Chargeback Analyst jobs?

States with the most job openings for Remote Chargeback Analyst jobs include:

What job categories do people searching Remote Chargeback Analyst jobs look for?

The top searched job categories for Remote Chargeback Analyst jobs are:

Remote Chargeback Analyst jobs near you
Infographic showing various Remote Chargeback Analyst job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Payment Specialist

Resorts World New York

New Brunswick, NJ • Remote

Full-time

Posted 24 days ago

Key responsibilities

  • Support the day-to-day operation of the Payments, Fraud, and Risk functions, including reviewing customer accounts and monitoring payment activity.

  • Investigate potential fraud, disputed transactions, and financial irregularities, and prepare case summaries and supporting documentation.

  • Serve as an operational point of contact for escalated payment inquiries and collaborate with internal teams and third-party providers to resolve issues.

Job description

The Payments Analyst is responsible for supporting the day-to-day operation of the Payments, Fraud, and Risk function for Resorts World Bet New Jersey. This role plays a critical part in protecting the business and its patrons by reviewing customer accounts, validating documentation, monitoring payment activity, investigating potential fraud, and ensuring withdrawals are processed accurately and efficiently.


The analyst will work closely with the Payments Manager and partner with Customer Support, Compliance, Responsible Gaming, KYC, and third-party payment providers to deliver a secure, compliant, and seamless player experience. This position also serves as an operational point of contact for payment-related customer communications, helping resolve escalated payment inquiries while maintaining exceptional service standards.

Essential Duties
• Review and validate customer identities, supporting documentation, and payment method ownership when additional verification is required.
• Analyze customer transaction history, payment activity, and betting behavior to identify fraud, money laundering, chargeback risk, bonus abuse, or other suspicious activity.
• Investigate fraud alerts generated by internal and third-party monitoring tools and prepare comprehensive case summaries and supporting documentation.
• Review and approve, reject, or escalate customer withdrawals in accordance with company policies, regulatory requirements, and established risk controls.
• Investigate disputed transactions and compile supporting documentation for chargebacks and payment disputes.
• Monitor payment operations, investigate financial irregularities involving payment providers, and report incidents or operational issues to the Payments Manager.
• Create and maintain case documentation, investigative reports, incident reports, and other operational records in accordance with company policies.
• Serve as an operational point of contact for escalated payment inquiries, communicating professionally with customers regarding verification requests, withdrawal reviews, and payment-related issues.
• Collaborate with Customer Support, Compliance, Responsible Gaming, Finance, KYC, and third-party payment providers to ensure timely issue resolution and a seamless customer experience.
• Support the Payments Manager with fraud monitoring, payment operations, reporting, process improvements, and other operational initiatives as assigned.
Requirements
• Experience in online gaming, sports betting, casino gaming, payments, fraud prevention, financial services, banking, or a related industry preferred.
• Experience within the iGaming industry preferred.
• Strong analytical and investigative skills with excellent attention to detail.
• Knowledge of electronic payment methods, payment processing, fraud prevention, and financial transaction monitoring.
• Strong customer service and written communication skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Self-starter with the ability to take ownership of responsibilities and deliver results independently.
• Strong organizational, documentation, and problem-solving skills.
• Experience using Microsoft Office, particularly Excel.
• College degree or three (3) years of relevant professional experience.
________________________________________
Work/Educational Experience
• Must be at least 21 years old.
• Possess a high school diploma or equivalent.
• Must reside in the State of New Jersey.
• This is a remote position based in New Brunswick, New Jersey.
• Must be able to obtain and maintain the required New Jersey Casino Employee Registration (CER).

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