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Remote Chargeback Analyst Jobs in Dallas, TX (NOW HIRING)

SuperSummary

Finance Manager

Dallas, TX · On-site +1

Beyond summaries, our paid subscription offers chapter-by-chapter analysis, character breakdowns ... Manage revenue recognition under ASC 606 / IFRS 15, including deferred revenue, chargebacks ...

SuperSummary

Finance Manager

Dallas, TX · Remote

Beyond summaries, our paid subscription offers chapter-by-chapter analysis, character breakdowns ... Manage revenue recognition under ASC 606 / IFRS 15, including deferred revenue, chargebacks ...

SuperSummary

Finance Manager

Dallas, TX · Remote

Beyond summaries, our paid subscription offers chapter-by-chapter analysis, character breakdowns ... Manage revenue recognition under ASC 606 / IFRS 15, including deferred revenue, chargebacks ...

All JobsChargeback Analyst JobsRemote Chargeback Analyst JobsRemote Chargeback Analyst Jobs in Dallas, TX

Remote Chargeback Analyst information

See Dallas, TX salary details

$17

$28

$40

How much do remote chargeback analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote chargeback analyst in Dallas, TX is $28.73, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.99 per hour, depending on experience, location, and employer.

What is a remote chargeback analyst?

A Remote Chargeback Analyst is a financial professional who investigates, processes, and resolves chargeback claims for a company while working from a remote location. They review disputed transactions, gather necessary documentation, communicate with banks and customers, and ensure compliance with industry regulations. Their work helps protect the company from fraudulent activities and minimizes financial losses due to disputed charges. Remote Chargeback Analysts often use specialized software to manage cases efficiently and maintain accurate records.

What are the main challenges a remote chargeback analyst might face when working with cross-functional teams?

Remote Chargeback Analysts often collaborate with customer service, finance, and IT teams to investigate and resolve disputed transactions. One of the main challenges is ensuring effective communication and information sharing across different departments, especially when working in different time zones or with varied processes. Staying organized, being proactive with follow-ups, and utilizing collaboration tools are key to overcoming these challenges and ensuring timely resolution of chargebacks. Building strong virtual relationships with team members can also help streamline workflows and foster a more supportive remote work environment.

What are the key skills and qualifications needed to thrive as a remote chargeback analyst, and why are they important?

To thrive as a Remote Chargeback Analyst, you need strong analytical abilities, attention to detail, and a solid understanding of financial transactions, often supported by a degree in finance or related experience. Familiarity with chargeback management platforms, card network dispute systems, and Excel or similar data analysis tools is typically required. Excellent written communication, problem-solving skills, and the ability to work independently are valuable soft skills for success in this role. These skills ensure accurate dispute resolution, protect company revenue, and foster effective collaboration across remote teams.

What is the difference between Remote Chargeback Analyst vs Remote Fraud Analyst?

AspectRemote Chargeback AnalystRemote Fraud Analyst
Required CredentialsFinancial certifications, knowledge of payment processingSecurity certifications, data analysis skills
Work EnvironmentFinancial institutions, e-commerce companiesBanking, e-commerce, financial services
Employer & Industry UsagePayment processors, merchantsFinancial institutions, online retailers
Common Search & ComparisonYesYes

The Remote Chargeback Analyst and Remote Fraud Analyst roles share similarities in industry and required skills, often working within financial or e-commerce sectors. While both handle financial security issues, the Chargeback Analyst focuses on resolving disputed transactions, whereas the Fraud Analyst concentrates on detecting and preventing fraudulent activities. Understanding these distinctions helps job seekers identify the right role based on their expertise and career goals.

How much does a remote chargeback analyst make?

A remote chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and employer. Many roles also offer benefits such as health insurance and opportunities for skill development in fraud detection and dispute resolution.

How to become a remote chargeback analyst?

To become a remote chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, business, or related fields. Relevant skills include knowledge of payment processing, fraud detection, and dispute resolution, often supported by certifications like the Certified Fraud Examiner (CFE). Experience with customer service, attention to detail, and proficiency in data analysis tools can improve job prospects in a remote setting.

What are popular job titles related to Remote Chargeback Analyst jobs in Dallas, TX?

For Remote Chargeback Analyst jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chargeback Analyst jobs in Dallas, TX look for?

The top searched job categories for Remote Chargeback Analyst jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Chargeback Analyst jobs?

Cities near Dallas, TX with the most Remote Chargeback Analyst job openings:

Remote Chargeback Analyst jobs near you
Infographic showing various Remote Chargeback Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $59,761 per year, or $28.7 per hour.

Senior Director, Credit Risk Management

RealPage, Inc.

Richardson, TX • On-site, Remote

$140K - $239K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

227th of 247 rated software companies

Job description

Overview
We are seeking an experienced Senior Director of Credit Risk Management to lead the credit risk function for our payments and fintech platform. This role owns the strategy, policies, and infrastructure that manage counterparty, merchant, and transactional credit exposure across our payment products - including merchant acquiring, lending, and embedded finance offerings. The ideal candidate combines deep quantitative credit risk expertise with hands-on leadership of underwriting, portfolio monitoring, and loss mitigation teams, and partners closely with Product, Data Science, Finance, Compliance, and Operations to balance growth with prudent risk management.
Responsibilities
  • Own the end-to-end credit risk strategy for the company's payments and fintech portfolio, including merchant/counterparty underwriting, exposure limits, reserve requirements, and loss forecasting.
  • Design, implement, and continuously refine credit risk policies, scorecards, and underwriting models to balance risk appetite with revenue and conversion goals.
  • Build and lead a high-performing team of credit risk managers and analysts; set goals, coach performance, and develop talent.
  • Monitor portfolio performance (delinquency, chargebacks, default rates, loss ratios) and proactively identify emerging risk trends across merchant segments, verticals, and payment products.
  • Partner with Data Science/Analytics to develop and validate credit scoring models, machine-learning underwriting tools, and early-warning indicators.
  • Set and manage credit risk appetite, exposure limits, and reserve/collateral policies in partnership with Finance and Treasury.
  • Lead loss mitigation, collections strategy, and workout processes for delinquent or high-risk accounts.
  • Present credit risk metrics, portfolio health, and key decisions to executive leadership, Risk Committee, and the Board as needed.
  • Ensure credit risk practices comply with applicable regulatory requirements (e.g., card network rules, BSA/AML-adjacent controls, state lending regulations) in partnership with Legal and Compliance.
  • Own credit risk components of due diligence for new products, partnerships, and market expansion, including BNPL, embedded lending, and merchant cash advance offerings.
  • Drive automation and scalability of credit underwriting and monitoring processes to support rapid business growth.
  • Manage relationships with external data providers, bureaus, and risk technology vendors.

Qualifications
  • 12+ years of progressive experience in credit risk management, with at least 5-7 years in a senior leadership role; payments, fintech, card issuing/acquiring, or commercial lending background strongly preferred.
  • Bachelor's degree in Finance, Economics, Statistics, or related field required; MBA or advanced quantitative degree a plus.

KNOWLEDGE/SKILLS/ABILITIES
  • Proven experience building or scaling a credit risk function, including underwriting frameworks, portfolio monitoring, and loss mitigation at a high-growth or transaction-volume business.
  • Strong quantitative background: experience with credit scoring models, statistical/ML-based underwriting, and portfolio risk analytics.
  • Track record of managing exposure and losses across a merchant or borrower portfolio, including chargeback/dispute risk, fraud-adjacent losses, and counterparty default.
  • Deep understanding of payments ecosystem dynamics (card networks, ACH, merchant acquiring, or lending) and related regulatory frameworks.
  • Demonstrated people leadership: hiring, developing, and managing credit risk or underwriting teams.
  • Excellent executive communication skills, with experience presenting to senior leadership, Risk Committees, or Boards.
  • Experience with SQL, Python, R, or similar tools for risk analytics preferred.

SALARY AND BENEFITS
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

#LI-AS2
#LI-REMOTE
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $140,600.00 - USD $239,400.00 /Yr.

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