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Remote Account Representative Jobs (NOW HIRING)

RSi

Remote Patient Account Representative

$15 - $18/hr

Patient Account Representative Pay Range: $15.00 - $18.00 per hour| Schedule: Mon-Fri 8am-5pm/ 9am-6pm/ 10am-7pm (All Eastern Standard Times) | Location: Fully Remote Work Where Excellence is ...

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$26K

$56.4K

$92K

How much do remote account representative jobs pay per year?

As of Jun 26, 2026, the average yearly pay for remote account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a Remote Account Representative job?

A Remote Account Representative is responsible for managing client accounts, building relationships, and ensuring customer satisfaction—all while working remotely. They handle customer inquiries, process orders, and provide support to meet sales and retention goals. Strong communication and organizational skills are essential for success in this role. Depending on the company, they may also be responsible for cold calling, upselling, or troubleshooting client issues.

What are the key skills and qualifications needed to thrive in the Remote Account Representative position, and why are they important?

To thrive as a Remote Account Representative, you need strong communication skills, customer relationship management abilities, and experience in sales or account management, usually supported by a high school diploma or higher. Familiarity with CRM software such as Salesforce, proficiency in virtual meeting tools, and basic data entry are commonly required. Excellent time management, self-motivation, and problem-solving skills help individuals stand out in this remote setting. These competencies ensure effective client engagement, efficient workflow management, and the ability to meet or exceed targets from a remote environment.

What are some common challenges faced by Remote Account Representatives, and how can these be overcome?

One common challenge for Remote Account Representatives is maintaining clear and consistent communication with clients and team members due to the virtual nature of the role. It can also be difficult to stay organized and motivated without direct in-person supervision or support. To overcome these challenges, it’s important to establish a routine, use digital collaboration tools effectively, and proactively schedule check-ins with clients and colleagues. Successful representatives often leverage CRM systems to track interactions and set reminders for follow-ups, ensuring they can deliver excellent customer service and meet sales goals.

More about Remote Account Representative jobs
What cities are hiring for Remote Account Representative jobs? Cities with the most Remote Account Representative job openings:
What are the most commonly searched types of Account Representative jobs? The most popular types of Account Representative jobs are:
What states have the most Remote Account Representative jobs? States with the most job openings for Remote Account Representative jobs include:
What job categories do people searching Remote Account Representative jobs look for? The top searched job categories for Remote Account Representative jobs are:
Remote Account Representative jobs near you
Infographic showing various Remote Account Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.
Remote Account Resolution Representative

Remote Account Resolution Representative

Annuity Health

Reading, PA • Remote

$16 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

292nd of 430 rated business services

Job description

Description

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations.  Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution.  No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position.  Annuity Health offers a competitive starting salary and benefits.



Duties/Responsibilities


 Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering                 exceptional "patient focused-patient service" at all times.

 Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.

 Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.

 Achieve all assigned goals.

 Properly identify individual account situations, and provide appropriate resolution.

 Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.

 Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.

 Keep route maintenance backlog at an acceptable level.

 Recognize pressing issues and escalate to management as they occur.

 Work well with team members/management and not contribute to unproductive group conflict or negativity.

 Represent the Company in a positive manner through professional conduct, attitude, and appearance.

 Follow Company confidentiality and security policies and procedures.

 Understand and comply with company policies and procedures.

 Other duties as assigned by management.



Required Skills/Knowledge

 Previous collection experience preferred.

 Excellent Communication Skills required.

 Basic Computer Skills required.

 Customer Service Skills.

 Conflict Resolution Skills.

 High attention to detail.


Education/Experience

  • High school diploma or General Education Development (GED) Certificate required

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

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