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Records Management Manager Jobs in Delaware (NOW HIRING)

PACS

Medical Records Director

Wilmington, DE · On-site

$72K/yr

Coordinate medical record management for admissions, discharges, and transfers. * Maintain organized electronic and paper medical records as applicable. * Monitor physician orders, progress notes ...

New

Forbes Advisor

CRM Executive (Remote)

Wilmington, DE · On-site +1

... Manager to bring the lifecycle strategy to life, collaborating with teams across Product, Data ... Highly organized and detail-oriented, with a track record of delivering accurate work to deadlines

Forbes Advisor

Sr. CRM Associate (Remote)

Wilmington, DE · On-site +1

... Manager to bring the lifecycle strategy to life, collaborating with teams across Product, Data ... Highly organized and detail-oriented, with a track record of delivering accurate work to deadlines

Meyer

Assistant Operations Manager

New Castle, DE · On-site

Our integrated services include commercial moving, project management, logistics, records management, and warehousing. Driven by our core values of honesty, creativity, stewardship, integrity, and ...

UHS

Medical Records Specialist

Newark, DE · On-site

This position is responsible for organizing, managing, and safeguarding medical documentation in ... Audit medical records for completeness and accuracy, identifying missing documentation or ...

Meyer

$60K - $70K/yr

Our integrated services include commercial moving, project management, logistics, records management, and warehousing. Driven by our core values of honesty, creativity, stewardship, integrity, and ...

Meyer

Assistant Operations Manager

New Castle, DE · On-site

$60K - $70K/yr

Our integrated services include commercial moving, project management, logistics, records management, and warehousing. Driven by our core values of honesty, creativity, stewardship, integrity, and ...

State of Delaware

Medical Records Specialist

New Castle, DE · On-site

$35K - $52K/yr

Manages record retention and prepares records for preservation, storage, or disposal in accordance with legal requirements. Supports office operations, assists with audits, and uses electronic health ...

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All JobsRecords Management JobsRecords Management Manager JobsRecords Management Manager Jobs in Delaware

Records Management Manager information

See Delaware salary details

$35K

$75.2K

$133.1K

How much do records management manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for records management manager in Delaware is $75,246.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $94,100.00 per year, depending on experience, location, and employer.

What does a records management manager do?

A Records Management Manager is responsible for developing, implementing, and overseeing policies and procedures related to the creation, storage, retrieval, and disposal of organizational records. They ensure that records are managed efficiently and in compliance with legal and regulatory requirements. This role also involves training staff, maintaining records management systems, and safeguarding sensitive information. Additionally, they often coordinate with other departments to ensure proper records retention and facilitate audits or information requests.

What are the key skills and qualifications needed to thrive as a records management manager?

To thrive as a Records Management Manager, you need expertise in information governance, document control, compliance standards, and typically a degree in library science, information management, or a related field. Familiarity with electronic records management systems (ERMS), document management software, and certifications like Certified Records Manager (CRM) are highly valued. Strong organizational skills, attention to detail, and the ability to communicate policies clearly set standout professionals apart. These skills are crucial for ensuring data integrity, regulatory compliance, and efficient access to organizational information.

What are some typical challenges faced by records management managers, and how can they be addressed?

Records Management Managers often encounter challenges such as ensuring compliance with evolving regulations, managing large volumes of both physical and digital records, and promoting consistent records retention practices across departments. To address these, managers typically implement robust records management policies, regularly train staff, and collaborate closely with IT and compliance teams to ensure secure and organized recordkeeping. Staying updated on industry standards and leveraging automation tools can also greatly enhance efficiency and accuracy in managing records.

What is the difference between Records Management Manager vs Records Coordinator?

AspectRecords Management ManagerRecords Coordinator
CredentialsTypically requires a bachelor’s degree in records management, information science, or related field; certifications like ARMA or AIIM are common.Usually requires a high school diploma or associate degree; certifications are less common but may include records management or administrative courses.
Work EnvironmentWorks in office settings, overseeing records policies, compliance, and management systems.Works in similar office environments, handling day-to-day record processing and data entry.
Employer & Industry UsageEmployed by corporations, government agencies, and institutions managing large volumes of records.Employed in similar settings, often supporting the records management team with administrative tasks.

The main difference is that Records Management Managers oversee the entire records program, including policies and compliance, while Records Coordinators handle the operational tasks of maintaining and organizing records. Both roles are essential but differ in scope and responsibility.

What are the most commonly searched types of Records Management jobs in Delaware?

The most popular types of Records Management jobs in Delaware are:

What job categories do people searching Records Management Manager jobs in Delaware look for?

The top searched job categories for Records Management Manager jobs in Delaware are:

What cities in Delaware are hiring for Records Management Manager jobs?

Cities in Delaware with the most Records Management Manager job openings:

What are popular job titles related to Records Management Manager jobs in DE?

For Records Management Manager jobs in DE, the most frequently searched job titles are:

Records Management Manager jobs near you
Infographic showing various Records Management Manager job openings in Delaware as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $75,246 per year, or $36.2 per hour.

Manager of Customer Relationship (CRM) Platform

Dover, DE • On-site

Delaware State University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Delaware State Universityexternal

$45K - $58K/yr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Salary: $45,000.00 - $58,000.00 Annually
Location : DSU Main Campus, 1200 N Dupont Highway, Dover
Job Type: P12-Professional 12 month
Job Number: 2025-00462
Division: Strategic Enrollment Management
Opening Date: 08/24/2026
General Description of the Position
Delaware State University seeks a dynamic, strategic, and results driven by Manager of the Customer Relationship Management (CRM) Platform to lead the institution's enterprise CRM initiatives. Reporting to the Assistant Vice President for Strategic Enrollment Management, the CRM Manager will serve as the university's central CRM Champion, responsible for leading the planning, implementation, governance, optimization, and innovation of CRM systems across departments. The CRM Manager will collaborate with the AVP and VP of Strategic Enrollment Management, program leads, and subject matter experts to shape and execute a long-term roadmap that enhances recruitment, retention, student success, alumni engagement, and stakeholder experience through CRM technologies. This position will also oversee and manage CRM vendor relationships, documentation standards, and platform administration to ensure data-driven decision-making and operational excellence.
Essential Functions & Required Knowledge, Skills and Abilities
The following are the functions essential to performing this job.
  1. Lead, mentor, and manage a CRM supporting multi-functional departments across the university.
  2. Develop a CRM vision and roadmap that aligns with institutional strategic goals, enrollment priorities, and student lifecycle needs.
  3. Promote user adoption and act as a CRM advocate across academic and administrative units.
  4. Manage CRM project lifecycles, including case intake, requirements gathering, stakeholder coordination, scope definition, and status reporting.
  5. Oversee project timelines, resources, capacity planning, and task prioritization to ensure successful and timely delivery.
  6. Coordinate project planning meetings and facilitate cross-functional collaboration with program leads and executive sponsors.
  7. Administer CRM platform(s), including environment refresh cycles, release management, integrations, and upgrades.
  8. Establish CRM governance protocols, documentation standards, and system usage policies.
  9. Assist SEM Budget Manager with platform renewals and CRM vendor relationships.
  10. Identify opportunities to improve business process through automation and CRM-enabled solutions.
  11. Develop and refine operational workflows, user training modules, and documentation repositories.
  12. Ensure CRM solutions are scalable, secure, and aligned with institutional data governance and compliance standards.
  13. Develop dashboards, key performance indicators (KPIs), and data visualizations to support strategic initiatives.
  14. Partner with institutional research and analytics teams to ensure data integrity and usability.
  15. Provide regular updates on roadmap progress, metrics, and return on investment to university leadership.
Other Functions
  1. Remain current on emerging CRM technologies, higher education trends, and student success best practices.
  2. Attend conferences, vendor workshops, and webinars relevant to CRM strategy, data governance, and technology integration.
Required Knowledge, Skills, and Abilities
The individual in this job must possess these skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
  1. Strategic thinker with an innovative mindset and commitment to service excellence.
  2. Technologically fluent with the ability to translate business needs into CRM solutions.
  3. Passion for improving student, alumni, and stakeholder engagement through digital transformation.

Qualification Standards
  1. Education: Bachelor's degree
  2. Demonstrate experience managing CRM systems, platforms (e.g., Salesforce, Slate, Microsoft Dynamics, Anthology).
  3. Strong analytical, organizational, and project management skills with a proven track record of managing concurrent complex initiatives.
  4. Self-starter with excellent communication, collaboration, and decision-making capabilities.
  5. Ability to learn new systems quickly and operate effectively in a fast-paced, cross-functional environment.

EEO Statement
Delaware State University is an Equal Opportunity Employer. The University does not discriminate on the basis of gender, race, religion, age, national origin, color, marital status, sexual orientation, citizenship or disability, veteran or military status, gender identity or genetic information. Auxiliary aids and services are available upon request to individuals with disabilities. The University is committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
Equal opportunity employer/program'' and "auxiliary aids and services are available upon request to individuals with disabilities''.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
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