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Records Management Manager Jobs in Delaware (NOW HIRING)

We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM ... Strong creative background with a track record of designing and delivering high-performing ...

... Manager to bring the lifecycle strategy to life, collaborating with teams across Product, Data ... Highly organized and detail-oriented, with a track record of delivering accurate work to deadlines

... records management responsibilities as assigned. Minimum Requirements - Bachelor's degree in related field. - 5 years of relevant professional experience required. - Equivalent combination of ...

... records management responsibilities as assigned. Minimum Requirements - Bachelor's degree in related field. - 5 years of relevant professional experience required. - Equivalent combination of ...

... records management responsibilities as assigned. Minimum Requirements - Bachelor's degree in related field. - 5 years of relevant professional experience required. - Equivalent combination of ...

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Records Management Manager information

See Delaware salary details

$35K

$75.2K

$133.1K

How much do records management manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for records management manager in Delaware is $75,246.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $94,100.00 per year, depending on experience, location, and employer.

What does a Records Management Manager do?

A Records Management Manager is responsible for developing, implementing, and overseeing policies and procedures related to the creation, storage, retrieval, and disposal of organizational records. They ensure that records are managed efficiently and in compliance with legal and regulatory requirements. This role also involves training staff, maintaining records management systems, and safeguarding sensitive information. Additionally, they often coordinate with other departments to ensure proper records retention and facilitate audits or information requests.

What are some typical challenges faced by Records Management Managers, and how can they be addressed?

Records Management Managers often encounter challenges such as ensuring compliance with evolving regulations, managing large volumes of both physical and digital records, and promoting consistent records retention practices across departments. To address these, managers typically implement robust records management policies, regularly train staff, and collaborate closely with IT and compliance teams to ensure secure and organized recordkeeping. Staying updated on industry standards and leveraging automation tools can also greatly enhance efficiency and accuracy in managing records.

What are the key skills and qualifications needed to thrive as a Records Management Manager, and why are they important?

To thrive as a Records Management Manager, you need expertise in information governance, document control, compliance standards, and typically a degree in library science, information management, or a related field. Familiarity with electronic records management systems (ERMS), document management software, and certifications like Certified Records Manager (CRM) are highly valued. Strong organizational skills, attention to detail, and the ability to communicate policies clearly set standout professionals apart. These skills are crucial for ensuring data integrity, regulatory compliance, and efficient access to organizational information.

What is the difference between Records Management Manager vs Records Coordinator?

AspectRecords Management ManagerRecords Coordinator
CredentialsTypically requires a bachelor’s degree in records management, information science, or related field; certifications like ARMA or AIIM are common.Usually requires a high school diploma or associate degree; certifications are less common but may include records management or administrative courses.
Work EnvironmentWorks in office settings, overseeing records policies, compliance, and management systems.Works in similar office environments, handling day-to-day record processing and data entry.
Employer & Industry UsageEmployed by corporations, government agencies, and institutions managing large volumes of records.Employed in similar settings, often supporting the records management team with administrative tasks.

The main difference is that Records Management Managers oversee the entire records program, including policies and compliance, while Records Coordinators handle the operational tasks of maintaining and organizing records. Both roles are essential but differ in scope and responsibility.

What are the most commonly searched types of Records Management jobs in Delaware? The most popular types of Records Management jobs in Delaware are:
What are popular job titles related to Records Management Manager jobs in Delaware? For Records Management Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Records Management Manager jobs in Delaware look for? The top searched job categories for Records Management Manager jobs in Delaware are:
What cities in Delaware are hiring for Records Management Manager jobs? Cities in Delaware with the most Records Management Manager job openings:
Infographic showing various Records Management Manager job openings in Delaware as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $75,246 per year, or $36.2 per hour.

CRM Manager (Remote)

Forbes Advisor

Wilmington, DE • On-site, Remote

Full-time

Posted 4 days ago


Job description

At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most.
We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a strong lifecycle marketer who develops the strategy for their vertical(s), builds high-performing campaigns, and grows and optimizes performance across email, SMS, and beyond.
You'll be a strong communicator and collaborator, working alongside Product, Data, Design Commercial, and the General Managers of your verticals. You'll bring your strategy to life through campaigns that hit specific revenue goals for your vertical(s) - building and launching a suite of new campaigns as well as optimizing existing ones.
The person we're looking for is a self-starter who generates, critically assesses, and prioritizes new ideas based on their value. You'll build test plans and roadmaps independently and aren't afraid to test and learn (even when that means test and fail). You take ownership of your vertical(s) and hold yourself accountable to results, trusting your judgement to make decisions and keep momentum. You're highly organized, and you consistently deliver to committed timescales while prioritizing the most impactful work.
This role reports to the Senior Director, CRM.
Key Responsibilities:
Strategy & Planning:
  • Develop and implement comprehensive lifecycle strategies for your vertical(s), ensuring alignment with business objectives
  • Proactively share new ideas and campaign recommendations across lifecycle channels, focusing on growing lifetime value, upselling to existing customers, or cross-selling new products and services
  • Validate ideas before investing in them, pressure-testing whether a campaign is viable before starting work, and prioritizing accordingly
  • Collaborate with the wider CRM team to bring the test-and-learn roadmap to life
  • Segmentation and strategy expert who knows the end-to-end customer experience for your vertical(s) across all channels
  • Champion responsible use of customer data - asking not just whether we can use the data, but whether we should - with a firm commitment to data security, privacy, and relevance

Creativity:
  • Drive best-in-class standards in copy, partnering with our internals teams to raise the quality and consistency of campaign messaging
  • Drive best-in-class standards in creative and design, partnering with our Design team to bring campaigns to life
  • Own lifecycle communication planning for your vertical(s), ensuring a joined-up, well-sequenced customer experience
  • Stay ahead of lifecycle marketing trends and competitor activity, and bring fresh thinking into our campaigns

Execution & Delivery:
  • Develop realistic project timelines with a bias for action, communicate them clearly to stakeholders, and consistently deliver to committed deadlines
  • Work with the wider CRM team and Product/Engineering on requirements for new data schema needs to bring campaigns to life
  • Build customer journeys, audience segments, and messaging templates within our customer engagement platform, Braze

Analysis:
  • Responsible for achieving vertical-specific revenue and performance goals, outlined with CRM leadership
  • Optimize existing campaigns to hit goal KPIs and exceed benchmark expectations
  • Independently pull your reporting from our customer engagement platform and Tableau
  • Share campaign-specific insights and trends regularly (tests performed, weekly/monthly changes in performance)

Qualifications:
  • 3-5+ years of lifecycle/CRM experience, ideally gained in a D2C or comparison environment
  • Strong creative background with a track record of designing and delivering high-performing campaigns
  • Thrives collaborating across other departments and building relationships with key stakeholders
  • A self-starter and excellent communicator, with strong stakeholder management and a track record of delivering to committed timescales
  • Nice to have: experience with Braze, or equivalent platform
  • Nice to have: experience working across multiple verticals or product categories

Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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