Records Assistant Jobs in Wisconsin (NOW HIRING)

About Us & Position Summary

Microbial Discovery Group, a vital subsidiary of United Animal Health, is an R&D-driven product development and Bacillus fermentation company. We apply Real Science to a Trusted Process, yielding Proven Success for our partners. At MDG, we recognize the need for sustainable solutions to the world's largest problems, and we work to solve them as part of our mission to Feed, Clean, Save the World. As a member of our team, your ideas and innovations are integral to who we are. Come grow with us!

The Administrative Assistant serves as a primary front-office contact and provides essential administrative, office, and facilities support for MDG's multi-site operations. This role ensures a professional, organized, and welcoming experience for employees, visitors, customers, and vendors while coordinating core administrative activities.

Key Responsibilities

Serve as the first point of contact for employees, visitors, customers, and vendors.

Greet, register, and direct visitors in accordance with facility-access, GMP, and safety requirements.

Maintain a professional, organized, and welcoming reception area.

Coordinate meeting schedules, conference rooms, training sessions, customer visits, and related logistics.

Maintain calendars, directories, contact lists, and shared administrative records.

Prepare, scan, file, copy, and retain administrative documents and records.

Assist with administrative SOPs, forms, and controlled-document updates as assigned.

Monitor office-supply inventory, place orders, and maintain organized supply and storage areas.

Coordinate basic office-equipment troubleshooting and vendor service requests, as needed.

Support meeting and event setup, materials preparation, cleanup, and follow-up.

Travel between MDG sites as scheduled to provide on-site administrative support.

Additional Responsibilities

Receive, sort, and distribute packages, mail, and deliveries as assigned.

Support facility readiness by maintaining orderly shared office spaces and common areas.

Identify and communicate practical process-improvement opportunities to leadership.

Support cross-functional initiatives when assigned and prioritized by leadership.

Maintain strict confidentiality regarding company, employee, customer, and vendor information.

Work Environment

Work is primarily performed in a temperature-controlled office environment.

The position requires regular interaction with employees, visitors, vendors, and customers.

Work may involve supporting operations across multiple MDG facilities.

The role requires the ability to manage changing priorities while maintaining a professional, service-oriented approach.

Minimum Qualifications

High school diploma or equivalent.

Five years of experience in administrative support, reception, office coordination, customer service, or a related role.

Demonstrated ability to organize work, manage deadlines, and prioritize multiple tasks.

Excellent verbal and written communication skills.

Ability to maintain confidentiality and exercise sound professional judgment.

Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

Five or more years of experience in administrative support, reception, office coordination, or customer service.

Experience supporting a multi-site, manufacturing, laboratory, food-production, or regulated environment.

Experience coordinating meetings, training sessions, customer visits, or company events.

Technical Skills

Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Ability to operate office equipment and document-management systems.

Ability to maintain electronic calendars, directories, contact lists, and shared administrative records.

Familiarity with basic office-supply ordering and vendor coordination processes.

Non-Technical Skills

Strong organizational and time-management abilities.

Exceptional interpersonal and customer-service skills.

Professionalism, reliability, discretion, and attention to detail.

Adaptability and a solutions-oriented approach to problem solving.

Ability to communicate clearly and respectfully with individuals at all organizational levels.

Licenses/Certifications

None required.

Valid driver's license and reliable transportation preferred for travel between MDG sites.

Physical & Safety Requirements

Ability to sit, stand, walk, and use a computer for prolonged periods.

Ability to walk throughout the facility and occasionally travel between MDG sites.

Ability to occasionally lift and carry office supplies, packages, and materials weighing up to 30 pounds, with or without reasonable accommodation.

Adherence to all company safety procedures, GMP requirements, and facility-access protocols.

Disclaimer

Adherence to all food safety procedures as per FDA regulations, including the FDA Food Safety Modernization Act (FSMA) or any other applicable federal, state, or local food safety regulations.