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Record Retrieval Jobs (NOW HIRING)

ISG

Record Retrieval Specialist (29735)

Danvers, MA · On-site +1

$14/hr

We are looking for a Record Retrieval Specialist to join our Medical Records team. As a Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those ...

Imedview, Inc

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Record Retrieval Coordinator

Saugerties, NY · Remote

$21 - $24/hr

A successful Record Retrieval Coordinator will be able to work well independently as well as with others and can multitask. Responsibilities include, but not limited to: * Communicating with medical ...

ISG

Record Retrieval Call Support (26599)

Danvers, MA · On-site +1

$12/hr

We are looking for a Record Retrieval Support to join our Medical Records team. As a Record Retrieval Support, your main responsibility is to assist the team with status inquiries to outstanding ...

ISG

Record Retrieval Call Support (29723)

Danvers, MA · On-site +1

$12/hr

We are looking for a Record Retrieval Support to join our Medical Records team. As a Record Retrieval Support, your main responsibility is to assist the team with status inquiries to outstanding ...

Humana

Records Retrieval Specialist

York, PA · Remote

$40K - $52K/yr

Medical record retrieval experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home ...

Humana

Records Retrieval Specialist

Lancaster, PA · Remote

$40K - $52K/yr

Medical record retrieval experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home ...

Retrev LLC

Records Retrieval Specialist I

Pensacola, FL · On-site

... record retrieval. • Document all communication, updates, and actions accurately within company systems. • Verify provider requirements for processing records requests, including authorization ...

Humana

Records Retrieval Specialist

York, PA · Remote

$40K - $52K/yr

Medical record retrieval experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home ...

Humana

Records Retrieval Specialist

Mechanicsburg, PA · Remote

$40K - $52K/yr

Medical record retrieval experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home ...

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How much do record retrieval jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for record retrieval in the United States is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.28 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Record Retrieval?

A typical day in Record Retrieval involves receiving and prioritizing requests for records, locating and preparing those documents, and ensuring they are delivered accurately and securely to authorized parties. You may spend your day interfacing with healthcare providers, insurance companies, legal teams, or other organizations to verify information and fulfill requests according to strict deadlines. Teamwork is often required, as you might collaborate with colleagues to manage large volumes of requests or troubleshoot difficult cases. Attention to detail and effective communication are essential since handling confidential information must always comply with organizational policies and legal standards.

What are the key skills and qualifications needed to thrive in the Record Retrieval position, and why are they important?

To thrive in Record Retrieval, you need strong attention to detail, organizational skills, and familiarity with data privacy regulations, often supported by a high school diploma or equivalent. Experience with document management systems, electronic health records (EHR) platforms, and secure file transfer tools is typically required. Excellent time management, communication, and problem-solving abilities help you efficiently coordinate requests and work with multiple stakeholders. These skills are essential to ensure timely, accurate, and confidential handling of sensitive records in fast-paced environments.

What is a Record Retrieval job?

A Record Retrieval job involves obtaining medical, legal, or other official documents on behalf of clients, such as law firms, insurance companies, or healthcare providers. Professionals in this role communicate with record custodians, submit requests, track progress, and ensure timely delivery of accurate records. Strong attention to detail, organization, and knowledge of privacy regulations are essential skills for success in this field.

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Record Retrieval jobs near you
Infographic showing various Record Retrieval job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $43,381 per year, or $20.9 per hour.
Record Retrieval Specialist (29735)

Record Retrieval Specialist (29735)

ISG

Danvers, MA • On-site, Remote

$14/hr

Other

Posted 29 days ago

Job description

Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for a Record Retrieval Specialist to join our Medical Records team.
Job Description
As a Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those back to the requesting party in a timely manner.
Essential Duties and Responsibilities
All duties and responsibilities are essential job functions and are subject to possible modifications to reasonably accommodate individuals with disabilities.
  • Data Entry;
  • Follow-up with providers (via phone, email, fax). This job requires frequent phone work;
  • Review of prepayment requests for accuracy and then inputting those into our system;
  • Answering status requests made by the client;
  • Processing rejections based on the client protocol;
  • Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party.

ISG is a technology-driven company that believes superior customer service is the core of a business relationship. We are fueled by technology and powered by people. If this opportunity is a match for you, we welcome you to apply!
Job Type: Full-time
  • Prior experience in record retrieval (whether from the vendor side or the physician's side);
  • Excellent written and verbal communication;
  • Strong work ethic;
  • Strong computer skills;
  • Effective organizational skills;
  • Ability to Multi-Task;
  • Detail-oriented;
  • Ability to work independently in a remote setting;
  • Knowledgeable of basic Microsoft Office Programs (preferred);
  • Appropriately maintaining the diary schedule set in place for follow-up;
  • Ability to adhere to multiple client protocols;
  • Entering accurate diary entries in the system for all events regarding workflow;
  • Responding to client inquiries in a timely and appropriate manner;

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