... preventing record retrieval. * Document all communication, updates, and actions accurately within company systems. * Verify provider requirements for processing records requests, including ...
Quick apply
... preventing record retrieval. * Document all communication, updates, and actions accurately within company systems. * Verify provider requirements for processing records requests, including ...
Quick apply
... preventing record retrieval. * Document all communication, updates, and actions accurately within company systems. * Verify provider requirements for processing records requests, including ...
Responsibilities Essential Functions • Trace, retrieve medical record charts. • Develop, maintain and modify spreadsheets to store data as necessary. • Sort charge universes via Microsoft Excel ...
Responsibilities Essential Functions • Trace, retrieve medical record charts. • Develop, maintain and modify spreadsheets to store data as necessary. • Sort charge universes via Microsoft Excel ...
Jacksonville, FL · On-site
$18 - $24.75/hr
Responsibilities Essential Functions • Trace, retrieve medical record charts. • Develop, maintain and modify spreadsheets to store data as necessary. • Sort charge universes via Microsoft Excel ...
Jacksonville, FL · On-site
$18 - $24.75/hr
Responsibilities Essential Functions • Trace, retrieve medical record charts. • Develop, maintain and modify spreadsheets to store data as necessary. • Sort charge universes via Microsoft Excel ...
Sarasota, FL · On-site
$18/hr
By meticulously handling record requests, data entry, and record retrieval, this role contributes to the seamless operation of the medical records department. Ultimately, the specialist helps uphold ...
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Sarasota, FL · On-site
$18/hr
By meticulously handling record requests, data entry, and record retrieval, this role contributes to the seamless operation of the medical records department. Ultimately, the specialist helps uphold ...
... with record retrieval, release of information requests, and preparation of records for storage or secure destruction. * Collaboration & Team Support * Partner with HIM leadership and IT to resolve ...
New
... with record retrieval, release of information requests, and preparation of records for storage or secure destruction. * Collaboration & Team Support * Partner with HIM leadership and IT to resolve ...
New
Clearwater, FL · On-site
... record retrieval, release of information requests, and preparation of records for storage or secure destruction. Job Schedule: * Monday through Friday * 8:00am to 5:00pm Educ ation & Experience:
New
Clearwater, FL · On-site
... record retrieval, release of information requests, and preparation of records for storage or secure destruction. Job Schedule: * Monday through Friday * 8:00am to 5:00pm Educ ation & Experience:
New
Clearwater, FL · On-site
... record retrieval, release of information requests, and preparation of records for storage or secure destruction. Job Schedule: * Monday through Friday * 8:00am to 5:00pm Educ ation & Experience:
Quick apply
Clearwater, FL · On-site
... record retrieval, release of information requests, and preparation of records for storage or secure destruction. Job Schedule: * Monday through Friday * 8:00am to 5:00pm Educ ation & Experience:
This role involves visiting various provider offices to retrieve medical records, utilizing ... excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve ...
Quick apply
This role involves visiting various provider offices to retrieve medical records, utilizing ... excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve ...
This role involves visiting various provider offices to retrieve medical records, utilizing ... excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve ...
This role involves visiting various provider offices to retrieve medical records, utilizing ... excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve ...
This role involves visiting various provider offices to retrieve medical records, utilizing excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve ...
This role involves visiting various provider offices to retrieve medical records, utilizing excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve ...
This role involves visiting various provider offices to retrieve medical records, utilizing ... excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve ...
This role involves visiting various provider offices to retrieve medical records, utilizing ... excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve ...
Tampa, FL · On-site
$17/hr
Cart Retrieval Driver / Recovery Agent Job Type: Full-Time About Us: Kept Companies is the nation ... Must be 21+ years old with a valid driver's license and acceptable driving record * Able to pass a ...
Tampa, FL · On-site
$17/hr
Cart Retrieval Driver / Recovery Agent Job Type: Full-Time About Us: Kept Companies is the nation ... Must be 21+ years old with a valid driver's license and acceptable driving record * Able to pass a ...
Tampa, FL · On-site
$17.50/hr
Process subpoenas and legal document requests according to company procedures * Assist clinical and administrative staff with record retrieval and documentation needs * Support efficient patient flow ...
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Tampa, FL · On-site
$17.50/hr
Process subpoenas and legal document requests according to company procedures * Assist clinical and administrative staff with record retrieval and documentation needs * Support efficient patient flow ...
Miami, FL · On-site
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
New
Miami, FL · On-site
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
New
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
Miami, FL · On-site
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
Miami, FL · On-site
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
Miami, FL · On-site
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
Miami, FL · On-site
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
Tampa, FL · On-site
$14.75 - $17.50/hr
... record retrieval and documentation needs • Support efficient patient flow and help minimize wait times • Ensure compliance with HIPAA, OSHA, and company policies and procedures • Perform ...
Tampa, FL · On-site
$14.75 - $17.50/hr
... record retrieval and documentation needs • Support efficient patient flow and help minimize wait times • Ensure compliance with HIPAA, OSHA, and company policies and procedures • Perform ...
Miami, FL · On-site
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
Miami, FL · On-site
$15.25 - $20/hr
Retrieves records and coordinates dispersal of information to appropriate departments. * Reviews accuracy and completeness of records, notifies appropriate staff of potential issues, and performs ...
$10.24 - $11.33
1% of jobs
$11.33 - $12.43
21% of jobs
$12.59 is the 25th percentile. Wages below this are outliers.
$12.43 - $13.52
18% of jobs
The median wage is $14.51 / hr.
$13.52 - $14.62
11% of jobs
$14.62 - $15.71
10% of jobs
$15.71 - $16.80
11% of jobs
$17.35 is the 75th percentile. Wages above this are outliers.
$16.80 - $17.90
7% of jobs
$17.90 - $18.99
6% of jobs
$18.99 - $20.09
6% of jobs
$20.09 - $21.18
5% of jobs
$21.18 - $22.27
3% of jobs
$10
$15
$22
A typical day in Record Retrieval involves receiving and prioritizing requests for records, locating and preparing those documents, and ensuring they are delivered accurately and securely to authorized parties. You may spend your day interfacing with healthcare providers, insurance companies, legal teams, or other organizations to verify information and fulfill requests according to strict deadlines. Teamwork is often required, as you might collaborate with colleagues to manage large volumes of requests or troubleshoot difficult cases. Attention to detail and effective communication are essential since handling confidential information must always comply with organizational policies and legal standards.
To thrive in Record Retrieval, you need strong attention to detail, organizational skills, and familiarity with data privacy regulations, often supported by a high school diploma or equivalent. Experience with document management systems, electronic health records (EHR) platforms, and secure file transfer tools is typically required. Excellent time management, communication, and problem-solving abilities help you efficiently coordinate requests and work with multiple stakeholders. These skills are essential to ensure timely, accurate, and confidential handling of sensitive records in fast-paced environments.
A Record Retrieval job involves obtaining medical, legal, or other official documents on behalf of clients, such as law firms, insurance companies, or healthcare providers. Professionals in this role communicate with record custodians, submit requests, track progress, and ensure timely delivery of accurate records. Strong attention to detail, organization, and knowledge of privacy regulations are essential skills for success in this field.

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 17 days ago
Employment Type: Full-Time Non-Exempt
Department: Retrieval
Schedule: Monday-Friday 8:00am-5:00pm
Work Location: Onsite
Position Summary
The Records Retrieval Specialist is responsible for obtaining medical records, billing statements, and related documentation from healthcare providers, hospitals, clinics, and other facilities. This role serves as the primary point of contact between the company and medical providers, ensuring timely follow-up, accurate documentation, and efficient retrieval of records to support client needs.
The ideal candidate is highly organized, comfortable making a high volume of outbound calls, and capable of maintaining professional relationships with facilities while managing multiple requests and deadlines.
Essential Duties and Responsibilities
• Place outbound calls to medical providers, hospitals, clinics, and healthcare organizations to request records and determine request status.
• Follow up on outstanding requests and work to resolve delays or obstacles preventing record retrieval.
• Document all communication, updates, and actions accurately within company systems.
• Verify provider requirements for processing records requests, including authorization forms, fees, and submission procedures.
• Communicate professionally and effectively with provider staff, records departments, and office personnel.
• Track and manage assigned requests to ensure timely completion and client satisfaction.
• Escalate complex issues, unresponsive providers, or unusual circumstances to management as appropriate.
• Maintain productivity standards for outbound calls, follow-up activity, and request completion.
• Review incoming information for completeness and accuracy.
• Collaborate with internal teams to resolve missing documentation, authorization issues, or other barriers to retrieval.
• Adhere to HIPAA, privacy regulations, company policies, and confidentiality requirements.
• Perform additional duties and special projects as assigned.
Qualifications
Required
• High school diploma or equivalent.
• Strong verbal communication and customer service skills.
• Ability to make and manage a high volume of outbound phone calls.
• Strong organizational and time management abilities.
• Proficiency with computers and data entry.
• Ability to multitask and manage competing priorities.
• Professional phone demeanor and conflict-resolution skills.
Preferred
• Experience in records retrieval, healthcare administration, legal support services, insurance, collections, or call center environments.
• Knowledge of HIPAA regulations and medical records processes.
• Experience working with electronic medical records (EMR/EHR) systems.
Key Competencies
• Persistence and follow-through
• Attention to detail
• Accountability
• Professional communication
• Problem-solving
• Time management
• Adaptability
• Teamwork
Working Conditions
• Primarily office-based or remote work environment.
• Frequent use of phone, computer, and company software systems.
• High-volume outbound calling throughout the workday.
• May involve repetitive administrative tasks and extended periods of sitting.
Performance Expectations
Success in this role is measured by:
• Number of provider contacts completed.
• Timely follow-up on outstanding requests.
• Records successfully retrieved.
• Accuracy of documentation.
• Productivity and quality metrics.
• Compliance with company procedures and privacy regulations.
• Positive and professional interactions with provider offices.
Benefits
Full benefits package including health, vision, dental, retirement plan, and paid time off, accruing from Day 1!