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Record Retrieval Jobs in Florida (NOW HIRING)

Retrev LLC

Records Retrieval Specialist I

Pensacola, FL · On-site

... record retrieval. • Document all communication, updates, and actions accurately within company systems. • Verify provider requirements for processing records requests, including authorization ...

TrustPro Title and Escrow, Inc.

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Experienced Title Examiner

Clearwater, FL · On-site

$17 - $23/hr

Strong understanding of title standards, legal descriptions, and public record retrieval * Familiarity with title production software (e.g., Resware, SoftPro, RamQuest, etc.) * Excellent research ...

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How much do record retrieval jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for record retrieval in Florida is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $18.12 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Record Retrieval?

A typical day in Record Retrieval involves receiving and prioritizing requests for records, locating and preparing those documents, and ensuring they are delivered accurately and securely to authorized parties. You may spend your day interfacing with healthcare providers, insurance companies, legal teams, or other organizations to verify information and fulfill requests according to strict deadlines. Teamwork is often required, as you might collaborate with colleagues to manage large volumes of requests or troubleshoot difficult cases. Attention to detail and effective communication are essential since handling confidential information must always comply with organizational policies and legal standards.

What are the key skills and qualifications needed to thrive in the Record Retrieval position, and why are they important?

To thrive in Record Retrieval, you need strong attention to detail, organizational skills, and familiarity with data privacy regulations, often supported by a high school diploma or equivalent. Experience with document management systems, electronic health records (EHR) platforms, and secure file transfer tools is typically required. Excellent time management, communication, and problem-solving abilities help you efficiently coordinate requests and work with multiple stakeholders. These skills are essential to ensure timely, accurate, and confidential handling of sensitive records in fast-paced environments.

What is a Record Retrieval job?

A Record Retrieval job involves obtaining medical, legal, or other official documents on behalf of clients, such as law firms, insurance companies, or healthcare providers. Professionals in this role communicate with record custodians, submit requests, track progress, and ensure timely delivery of accurate records. Strong attention to detail, organization, and knowledge of privacy regulations are essential skills for success in this field.

What are popular job titles related to Record Retrieval jobs in Florida? For Record Retrieval jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Record Retrieval jobs in Florida look for? The top searched job categories for Record Retrieval jobs in Florida are:
Record Retrieval jobs near you
Infographic showing various Record Retrieval job openings in Florida as of July 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $32,419 per year, or $15.6 per hour.

Records Retrieval Specialist I

Retrev LLC

Pensacola, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Records Retrieval Specialist I


Employment Type: Full-Time Non-Exempt

Department: Retrieval

Schedule: Monday-Friday 8:00am-5:00pm

Work Location: Onsite


Position Summary

The Records Retrieval Specialist is responsible for obtaining medical records, billing statements, and related documentation from healthcare providers, hospitals, clinics, and other facilities. This role serves as the primary point of contact between the company and medical providers, ensuring timely follow-up, accurate documentation, and efficient retrieval of records to support client needs.
The ideal candidate is highly organized, comfortable making a high volume of outbound calls, and capable of maintaining professional relationships with facilities while managing multiple requests and deadlines.
Essential Duties and Responsibilities

• Place outbound calls to medical providers, hospitals, clinics, and healthcare organizations to request records and determine request status.
• Follow up on outstanding requests and work to resolve delays or obstacles preventing record retrieval.
• Document all communication, updates, and actions accurately within company systems.
• Verify provider requirements for processing records requests, including authorization forms, fees, and submission procedures.
• Communicate professionally and effectively with provider staff, records departments, and office personnel.
• Track and manage assigned requests to ensure timely completion and client satisfaction.
• Escalate complex issues, unresponsive providers, or unusual circumstances to management as appropriate.
• Maintain productivity standards for outbound calls, follow-up activity, and request completion.
• Review incoming information for completeness and accuracy.
• Collaborate with internal teams to resolve missing documentation, authorization issues, or other barriers to retrieval.
• Adhere to HIPAA, privacy regulations, company policies, and confidentiality requirements.
• Perform additional duties and special projects as assigned.
Qualifications
Required
• High school diploma or equivalent.
• Strong verbal communication and customer service skills.
• Ability to make and manage a high volume of outbound phone calls.
• Strong organizational and time management abilities.
• Proficiency with computers and data entry.
• Ability to multitask and manage competing priorities.
• Professional phone demeanor and conflict-resolution skills.
Preferred
• Experience in records retrieval, healthcare administration, legal support services, insurance, collections, or call center environments.
• Knowledge of HIPAA regulations and medical records processes.
• Experience working with electronic medical records (EMR/EHR) systems.
Key Competencies
 • Persistence and follow-through
• Attention to detail
• Accountability
• Professional communication
• Problem-solving
• Time management
• Adaptability
• Teamwork
Working Conditions
 • Primarily office-based or remote work environment.
• Frequent use of phone, computer, and company software systems.
• High-volume outbound calling throughout the workday.
• May involve repetitive administrative tasks and extended periods of sitting.
Performance Expectations
 Success in this role is measured by:
• Number of provider contacts completed.
• Timely follow-up on outstanding requests.
• Records successfully retrieved.
• Accuracy of documentation.
• Productivity and quality metrics.
• Compliance with company procedures and privacy regulations.
• Positive and professional interactions with provider offices.

Benefits

Full benefits package including health, vision, dental, retirement plan, and paid time off, accruing from Day 1!