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Record Retrieval Jobs in Alabama (NOW HIRING)

The Medical Records Retrieval Representative performs moderately complex administrative and operational tasks in a remote and fieldbased, structured environment, with a focus on accuracy, compliance ...

New

The Medical Records Retrieval Representative performs moderately complex administrative and operational tasks in a remote and fieldbased, structured environment, with a focus on accuracy, compliance ...

New

The Medical Records Retrieval Representative performs moderately complex administrative and operational tasks in a remote and fieldbased, structured environment, with a focus on accuracy, compliance ...

New

Patient Advocate 2

Pell City, AL · On-site

$18.35 - $25/hr

Serves as telephonic and clerical support for the VBC patients and provides services such as appointment scheduling and medical record retrieval. Provides basic social services and application ...

Inventory Control II

Huntsville, AL · On-site

$17.75 - $23/hr

Review CostPoint records for retrieval information and to verify part information for easy retrieval in designated warehouse, description, quantity, cost, serial lot number, and availability.

Inventory Control II

Huntsville, AL · On-site

$17.75 - $23/hr

... records retrieval o Inventory control over all parts inventory, verification, and accuracy of parts on hand, locations, abbreviations, shelf life, and lot identification information. o Inventory for ...

Inventory Control II

Huntsville, AL · On-site

$17.75 - $23/hr

Maintain the following: o CostPoint records retrieval o Inventory control over all parts inventory, verification, and accuracy of parts on hand, locations, abbreviations, shelf life, and lot ...

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Record Retrieval information

See Alabama salary details

$12

$18

$27

How much do record retrieval jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for record retrieval in Alabama is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $22.02 per hour, depending on experience, location, and employer.

What does a record retrieval do?

A typical day in Record Retrieval involves receiving and prioritizing requests for records, locating and preparing those documents, and ensuring they are delivered accurately and securely to authorized parties. You may spend your day interfacing with healthcare providers, insurance companies, legal teams, or other organizations to verify information and fulfill requests according to strict deadlines. Teamwork is often required, as you might collaborate with colleagues to manage large volumes of requests or troubleshoot difficult cases. Attention to detail and effective communication are essential since handling confidential information must always comply with organizational policies and legal standards.

What are the key skills and qualifications needed to thrive in record retrieval?

To thrive in Record Retrieval, you need strong attention to detail, organizational skills, and familiarity with data privacy regulations, often supported by a high school diploma or equivalent. Experience with document management systems, electronic health records (EHR) platforms, and secure file transfer tools is typically required. Excellent time management, communication, and problem-solving abilities help you efficiently coordinate requests and work with multiple stakeholders. These skills are essential to ensure timely, accurate, and confidential handling of sensitive records in fast-paced environments.

What is a record retrieval?

A Record Retrieval job involves obtaining medical, legal, or other official documents on behalf of clients, such as law firms, insurance companies, or healthcare providers. Professionals in this role communicate with record custodians, submit requests, track progress, and ensure timely delivery of accurate records. Strong attention to detail, organization, and knowledge of privacy regulations are essential skills for success in this field.

What do record retrieval companies do?

Record retrieval companies specialize in obtaining official records such as medical, legal, or financial documents on behalf of clients. They often work with government agencies, use specialized tools, and follow strict privacy protocols to ensure accurate and timely delivery of records for legal, insurance, or background check purposes.
Infographic showing various Record Retrieval job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,320 per year, or $18.9 per hour.

Records Retrieval Representative

Humana

Montgomery, AL • On-site

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Humana rating

8.0

Company rating: 8.0 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

164th of 308 rated insurance


Job description

Become a part of our caring community
The Medical Records Retrieval Representative (Risk Adjustment Representative 2) conducts quality assurance audits of medical records and ICD9/10 diagnosis codes submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. This is a remote role with fieldbased responsibility, requiring travel to provider offices to retrieve, review, and validate medical records onsite in or around Montgomery, AL.

The Medical Records Retrieval Representative performs moderately complex administrative and operational tasks in a remote and fieldbased, structured environment, with a focus on accuracy, compliance, and efficiency. You will report to the Supervisor, Risk Adjustment Administration.

Work Schedule:

  • The normal business hours for this position are Monday - Friday from 8:00 am - 5:00 pm CST.
  • Occasional schedule flexibility may be required to support business needs.

Travel Requirements:

  • Must reside within Montgomery, AL or surrounding areas; specifically, Pike, Crenshaw, Butler, Bullock, Lowndes, Autauga, or Elmore counties.
  • Ability to travel up to 50% of the time at peak season, as needed.
  • Must have reliable transportation.

What You'll Do:

  • You will collect medical records to ensure accuracy of member information and obtain provider signatures.
  • Upload verified documents to Cotiviti centralized repository.
  • Follow state and federal regulations as well as internal policies and guidelines while retrieving medical records.
  • Interpret and apply departmental procedures to complete assignments with accuracy and efficiency.
  • Use a laptop computer and a portable scanner and encrypted flash drive to retrieve medical records which will be uploaded into a database.
  • Communicate with physician offices by phone and email to efficiently meet all deadlines.
  • Maintain strict confidentiality and safeguard protected health information (PHI) in compliance with HIPAA guidelines.
  • Independently manage workload within defined service level expectations.

Use your skills to make an impact

Required Qualifications

  • 1 or more years of customer service experience.
  • 1 or more years with medical records experience.
  • Knowledge or experience in health care environment/managed care (provider office, billing, coding, release of information, etc.).
  • Experience utilizing Microsoft Teams and Outlook daily to coordinate meetings, manage calendars, and support internal communication.
  • Experience handling high task volume across parallel workflows consistently, follow up, and a high standard of professional conduct.
  • This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Preferred Qualifications

  • Bachelor's degree in a related field.
  • Knowledge of ICD-9/10 codes.
  • Knowledge of medical terminology.
  • Experience and comfort with EMR systems.

Additional Information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$40,000 - $52,300 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


What Humana employees say

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Benefits

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

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