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Program Operations Director Jobs (NOW HIRING)

Centria Autism

Operations Director

Phoenix, AZ

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Actively participate in internal marketing initiatives, recognition programs, and Behavior ...

Centria Autism

Operations Director

Tempe, AZ · On-site

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Actively participate in internal marketing initiatives, recognition programs, and Behavior ...

Centria Autism

Operations Director

Speedway, IN

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Actively participate in internal marketing initiatives, recognition programs, and Behavior ...

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Program Operations Director information

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$34K

$107.7K

$179.5K

How much do program operations director jobs pay per year?

As of Aug 10, 2026, the average yearly pay for program operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a Program Operations Director do?

A Program Operations Director oversees the daily operations and strategic management of programs within an organization. They ensure that programs are executed efficiently, meet organizational goals, and comply with relevant regulations and standards. Their responsibilities often include coordinating between departments, managing budgets, supervising staff, and evaluating program effectiveness. This role requires strong leadership, problem-solving, and communication skills to keep programs running smoothly and achieving desired outcomes.

What are the key skills and qualifications needed to thrive as a Program Operations Director, and why are they important?

To thrive as a Program Operations Director, you need strong leadership abilities, program management experience, and a background in business administration or a related field. Proficiency with project management software, data analysis tools, and relevant certifications like PMP are often important. Excellent communication, problem-solving, and organizational skills help you motivate teams and navigate complex operational challenges. These skills and qualities are critical for ensuring that programs run efficiently, achieve goals, and align with organizational strategy.

What are some common challenges a Program Operations Director faces in managing cross-functional teams?

A Program Operations Director often encounters challenges related to aligning priorities and communication across diverse departments such as finance, HR, and project management. Coordinating these groups requires strong organizational and interpersonal skills to ensure everyone is working towards shared objectives and deadlines. Additionally, adapting to shifting project scopes and managing resource constraints are frequent hurdles, making flexibility and problem-solving essential traits for success in this role.

What is the difference between Program Operations Director vs Program Manager?

AspectProgram Operations DirectorProgram Manager
ResponsibilitiesOversees multiple programs, strategic planning, and high-level operationsManages individual programs, project execution, and team coordination
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with experience in operations or managementUsually requires a bachelor’s degree, with project management experience
Work EnvironmentExecutive-level setting, strategic planning, cross-department collaborationProject teams, day-to-day program execution, stakeholder communication
Industry UsageCommon in nonprofit, government, and corporate sectors for overseeing multiple initiativesUsed across industries for managing specific projects within programs

The Program Operations Director focuses on strategic oversight and managing multiple programs at a high level, while the Program Manager handles the execution of individual programs. Both roles require relevant experience and credentials, but the Director operates at a broader, more strategic level.

More about Program Operations Director jobs
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What job categories do people searching Program Operations Director jobs look for? The top searched job categories for Program Operations Director jobs are:
Program Operations Director jobs near you
Infographic showing various Program Operations Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Program Operations

Constructive Partnerships Unlimited

Long Island City, NY • On-site

$85K - $90K/yr

Full-time

Posted 15 days ago

Job description

Job Brief
In this role, Director of Program Operations will ensure that all staff have the necessary operational and administrative tools and be proactive by escalating high priority issues and risks for their review as appropriate.
Shift Worked:
09:00AM-05:00PM
Weekly Hours:
37.5
FLSA Status:
Exempt
Pay range:
$85,000 - 90,000
A. POSITION SUMMARY:
In this role, Director of Program Operations will ensure that all staff have the necessary operational and administrative tools and be proactive by escalating high priority issues and risks for their review as appropriate.
B. POSITION DUTIES:
  • Manage a team of shift supervisors and residential aids to ensure safe and efficient provision of services to all clients and staff.Coordinate proper coverage
  • Conduct spot checks during all shifts
  • Provide training, guidance and support to operations team members, ensuring they remain up to date with protocols and regulations set forth by OTDA, DHS, DOHMH, and other regulatory agencies as cited by administration.
  • Ensuring all staff licenses are up to date
  • Conduct/participate in fire drills once during each shift (3 times a month) and ensure compliance with regulations and procedures.
  • Identify training needs and coordinate implementation of such needs.
  • Provide supervision and support for 24/7 operations as required.
  • Work in collaboration with security vendor and hold weekly operations/security meeting
  • Providing status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership.
  • Oversee and keep records such as curfew checks and vacancy reporting in CARES as well as weekly/monthly data reporting.
  • Work collaboratively with maintenance, security, vendors, and emergency responders on site.
  • Respond to client issues and concerns according to procedure or instructions, providing counsel where appropriate.
  • Prepare agenda and host monthly house meetings
  • Ensure that the facility is staffed appropriately during each shift
  • Makes rounds scheduled and randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, cleanliness etc.
  • Maintain excellent working relationships with clients, staff, and vendors.
  • Participate in training, workshops, and/or educational programs assigned.
  • Perform all other duties assigned by the Program Director or Designee.
  • Ensure that shift supervision provide ongoing training to staff in his/her shift and provide guidance as needed
  • Represent the agency at the monthly neighborhood meetings, as required
  • Attend police council meetings, as required
  • Attend community board meetings, as required

C. Requirements:
  • Bachelor's degree with three years of experience in congregate or homeless settings, preferred
  • Associate degree with five years of experience in supervisory role, required
  • At least two years of experience in a leadership role.
  • F-80 Fire Safety Director Certification
  • NYC Food Handler's Certificate
  • CPR/First Aid
  • Knowledgeable in CARES/BCS
  • Must be capable of managing crisis situations.
  • Proficiency in Microsoft 365
  • Must be flexible to work various shifts and provide 24/7 oversite of the program.
  • Adaptable to task change at any time due to reasonable but necessary conditions
  • Excellent verbal and written communication skills
  • Ability to work in a multi-cultural environment
  • Must speak/write the English language
  • Ability to use tools and equipment.
  • Ability to provide training to teams for building care.
  • Bilingual Spanish preferred.

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