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Program Operations Director Jobs in Philadelphia, PA

The Director of AV Operations is a senior leadership role responsible for overseeing the ... Develop installation workflows, training programs, and quality assurance processes. * Ensure ...

The Director of AV Operations is a senior leadership role responsible for overseeing the ... Develop installation workflows, training programs, and quality assurance processes. * Ensure ...

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Program Operations Director information

See Philadelphia, PA salary details

$34.3K

$108.7K

$181.1K

How much do program operations director jobs pay per year?

As of Jun 16, 2026, the average yearly pay for program operations director in Philadelphia, PA is $108,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $136,700.00 per year, depending on experience, location, and employer.

What does a Program Operations Director do?

A Program Operations Director oversees the daily operations and strategic management of programs within an organization. They ensure that programs are executed efficiently, meet organizational goals, and comply with relevant regulations and standards. Their responsibilities often include coordinating between departments, managing budgets, supervising staff, and evaluating program effectiveness. This role requires strong leadership, problem-solving, and communication skills to keep programs running smoothly and achieving desired outcomes.

What are the key skills and qualifications needed to thrive as a Program Operations Director, and why are they important?

To thrive as a Program Operations Director, you need strong leadership abilities, program management experience, and a background in business administration or a related field. Proficiency with project management software, data analysis tools, and relevant certifications like PMP are often important. Excellent communication, problem-solving, and organizational skills help you motivate teams and navigate complex operational challenges. These skills and qualities are critical for ensuring that programs run efficiently, achieve goals, and align with organizational strategy.

What are some common challenges a Program Operations Director faces in managing cross-functional teams?

A Program Operations Director often encounters challenges related to aligning priorities and communication across diverse departments such as finance, HR, and project management. Coordinating these groups requires strong organizational and interpersonal skills to ensure everyone is working towards shared objectives and deadlines. Additionally, adapting to shifting project scopes and managing resource constraints are frequent hurdles, making flexibility and problem-solving essential traits for success in this role.

What is the difference between Program Operations Director vs Program Manager?

AspectProgram Operations DirectorProgram Manager
ResponsibilitiesOversees multiple programs, strategic planning, and high-level operationsManages individual programs, project execution, and team coordination
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with experience in operations or managementUsually requires a bachelor’s degree, with project management experience
Work EnvironmentExecutive-level setting, strategic planning, cross-department collaborationProject teams, day-to-day program execution, stakeholder communication
Industry UsageCommon in nonprofit, government, and corporate sectors for overseeing multiple initiativesUsed across industries for managing specific projects within programs

The Program Operations Director focuses on strategic oversight and managing multiple programs at a high level, while the Program Manager handles the execution of individual programs. Both roles require relevant experience and credentials, but the Director operates at a broader, more strategic level.

What are popular job titles related to Program Operations Director jobs in Philadelphia, PA? For Program Operations Director jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Program Operations Director jobs in Philadelphia, PA look for? The top searched job categories for Program Operations Director jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Program Operations Director jobs? Cities near Philadelphia, PA with the most Program Operations Director job openings:
Infographic showing various Program Operations Director job openings in Philadelphia, PA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $108,659 per year, or $52.2 per hour.
Mental Health Operations Program Director

Mental Health Operations Program Director

Pyramid Healthcare

Philadelphia, PA

Other

Posted 20 days ago


Pyramid Healthcare rating

4.7

Company rating: 4.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

859th of 872 rated healthcare providers


Job description

Mental Health Operations Program Director - Outpatient Behavioral Health Services
Location: Center City, Philadelphia, PA
Schedule: Full-Time, In-Person (Traditional Business Hours)
Compensation: Salary commensurate with experience

About Us

High Focus Centers is a leading provider of outpatient behavioral health treatment in southeastern Pennsylvania. Through our specialized programs-Rehab After Work, The Light Program, and Seeds of Hope-we deliver high-quality, evidence-based care for adults and adolescents dealing with mental health challenges, substance use, eating disorders, and co-occurring conditions. We are proud to create safe, supportive environments that foster healing, growth, and lasting change.

Position Overview

High Focus Centers is seeking an experienced and mission-driven Mental Health Operations Director to oversee the day-to-day operations and clinical service delivery of our behavioral health and substance use treatment programs at our Center City location. This leader will be responsible for ensuring operational efficiency, regulatory compliance, strong clinical programming, and a positive environment for both staff and clients.

The ideal candidate is a licensed clinician with a strong background in behavioral healthcare leadership who is passionate about program development, team collaboration, and delivering high-quality, client-centered care.

Key Responsibilities
  • Provide operational and clinical leadership for outpatient behavioral health and substance use treatment programs.
  • Oversee daily program operations to ensure efficient service delivery and positive client outcomes.
  • Support program development and growth in response to community needs and organizational goals.
  • Monitor program performance metrics related to access, engagement, clinical outcomes, and staff performance.
  • Ensure compliance with all regulatory and accreditation standards (e.g., CARF) and organizational policies.
  • Participate in performance improvement and quality assurance initiatives.
  • Promote a welcoming, recovery-oriented, and client-centered treatment environment.
  • Facilitate regular team meetings and maintain clear communication across program staff.
  • Collaborate with internal departments and external partners to support program success.
  • Assist with oversight of program budgets, staffing needs, and operational planning.
  • Participate in leadership meetings and organizational initiatives.
  • Perform other duties as assigned.
Supervisory Responsibilities
  • Provide supervision, mentorship, and guidance to program staff.
  • Support staff development, clinical excellence, and professional growth.
  • Foster a culture of collaboration, accountability, and high-quality care.
Qualifications
  • Master's Degree in a recognized clinical discipline from an accredited college (must include a clinical practicum).
  • Active clinical licensure in Pennsylvania (e.g., LPC, LCSW, LMFT).
  • 2-5 years of supervisory or program leadership experience, preferably in behavioral health or substance use treatment.
  • Strong knowledge of behavioral health regulations and accreditation standards.
  • Demonstrated ability to manage program operations and clinical priorities effectively.
  • Commitment to evidence-based treatment and continuous quality improvement.

Apply today to join a team that's passionate about making a meaningful difference in the lives of individuals and families across our community.


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