About Us
The Capital Law Firm, P.C. is a premier personal injury law firm based in Los Angeles, CA. We are committed to providing high-quality legal representation with a client-first approach. Our team works collaboratively to ensure each case is handled with care, efficiency, and professionalism.
Position Overview
The Pre-Litigation Manager (PLM) is responsible for overseeing a team of Case Managers and support staff to ensure cases are progressing efficiently, in compliance with firm standards, and with a strong focus on client experience.
This role involves team leadership, case oversight, performance management, and operational coordination throughout the pre-litigation process.
Key Responsibilities
Case Oversight & Coordination
โข Monitor case progress to ensure timely handling and adherence to firm procedures
โข Review case files at key intervals and provide guidance on next steps
โข Support team members in identifying opportunities to strengthen case development
โข Ensure appropriate documentation and case activity is maintained
Performance Management
โข Monitor team performance using established metrics and reporting tools
โข Provide coaching, feedback, and support to team members
โข Conduct regular check-ins and performance discussions
โข Identify areas of improvement and support team development
Team Leadership & Development
โข Supervise Case Managers and support staff including CMAs and MRCs
โข Provide training and guidance on case handling and workflows
โข Support onboarding and ongoing development of team members
โข Promote a collaborative and professional team environment
Operational Support
โข Ensure adherence to firm processes, workflows, and procedures
โข Identify operational inefficiencies and communicate opportunities for improvement
โข Support implementation of process updates and organizational initiatives
โข Maintain consistency in case handling and documentation practices
Client & Case Support
โข Assist with escalated client concerns in a professional and timely manner
โข Provide guidance to team members on complex case situations
โข Collaborate with attorneys and leadership as needed on case-related matters
Communication & Collaboration
โข Communicate updates, expectations, and changes clearly to team members
โข Partner with leadership and cross-functional teams to support operations
โข Foster alignment between management and team members
Qualifications
โข 5+ years of experience in personal injury law
โข 2+ years in a leadership or supervisory role preferred
โข Strong understanding of pre-litigation case management processes
โข Excellent organizational and communication skills
โข Ability to manage multiple priorities in a fast-paced environment
โข Experience with case management systems (e.g., Filevine, CasePeer) preferred
Compensation & Benefits
โข 401(k)
โข Medical, Dental, Vision Insurance
โข Life & Disability Insurance
โข Pet Insurance
โข Seniority Based Paid Time Off
โข 14 Paid Holidays
โข Referral Program
โข Free Parking
Work Environment
โข On-site role (5 days per week)
โข Collaborative, team-oriented environment
Equal Opportunity Employer
The Capital Law Firm, P.C. is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. Employment decisions are based on qualifications, merit, and business needs.
This position description is intended to describe the general nature of the role and may be updated as business needs evolve.