ZipRecruiter

Log In

1

Payroll Jobs in Rochester, NY (NOW HIRING)

Paylocity

Client Services Representative

Pittsford, NY · On-site

$25/hr

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete ...

Paylocity

Client Services Representative

Pittsford, NY · On-site

$25/hr

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete ...

Paylocity

Client Services Representative

Pittsford, NY · On-site

$25/hr

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete ...

Paylocity

Client Services Representative

Pittsford, NY · On-site

$25/hr

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete ...

Paylocity

Account Manager II

Pittsford, NY · On-site

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete ...

Paylocity

Account Manager II

Pittsford, NY · On-site

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete ...

Highland Hospital

Accounting Specialist

Rochester, NY · On-site

$21.30 - $28.49/hr

Backup the Payroll and Accounts Payable Leads in key responsibilities ensuring policies and procedures are adhered to within the department. Assist teammates by providing coverage on tasks for ...

Paylocity

Executive Account Manager

Pittsford, NY · On-site

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete ...

Paylocity

Executive Account Manager

Pittsford, NY · On-site

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete ...

next page

Showing results 1-20

All JobsPayroll JobsPayroll Jobs in Rochester, NY

Payroll information

See Rochester, NY salary details

$15

$27

$38

How much do payroll jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for payroll in Rochester, NY is $27.20, according to ZipRecruiter salary data. Most workers in this role earn between $22.45 and $30.53 per hour, depending on experience, location, and employer.

What kind of job is a payroll job?

A payroll job involves managing employee compensation, including calculating wages, processing payments, and ensuring compliance with tax laws. It often requires knowledge of payroll software, attention to detail, and understanding of employment regulations. Payroll professionals typically work in human resources or finance departments and may need certifications such as the Certified Payroll Professional (CPP).

What are the key skills and qualifications needed to thrive as a Payroll Specialist, and why are they important?

To thrive as a Payroll Specialist, you need strong numerical skills, attention to detail, and a solid understanding of payroll laws and regulations, typically supported by a degree in accounting or a related field. Proficiency with payroll software (such as ADP, Paychex, or QuickBooks) and knowledge of HRIS systems and tax compliance are essential. Excellent organizational skills, discretion, and effective communication help you handle sensitive data and resolve employee inquiries efficiently. These skills ensure accurate and timely payroll processing, compliance with legal requirements, and employee satisfaction.

What is the highest paying job in payroll?

The highest paying roles in payroll typically include payroll managers, payroll directors, and senior payroll executives, who oversee payroll operations and strategy. These positions often require extensive experience, leadership skills, and knowledge of payroll software and compliance, with salaries reaching six figures in many organizations.

Does payroll get paid a lot?

Payroll professionals typically earn a moderate salary that varies based on experience, location, and company size. Entry-level payroll clerks may earn less, while payroll managers or specialists with certifications like CPP can earn higher wages. Overall, payroll is considered a stable career with competitive pay in the finance and human resources fields.

What is the difference between Payroll vs Bookkeeper?

AspectPayrollBookkeeper
Primary RoleCalculates employee wages, manages tax deductions, and processes paymentsMaintains financial records, records transactions, and manages accounts
Required CredentialsKnowledge of payroll laws, payroll software, sometimes certifications like CPPBasic accounting knowledge, often bookkeeping certifications
Work EnvironmentOffice setting, often HR or finance departmentsOffice environment, accounting or finance departments
Industry UsageCommonly used in HR, finance, and payroll service providersUsed across small to large businesses for financial record-keeping

Payroll specialists focus on employee compensation, tax deductions, and compliance, while bookkeepers handle overall financial record-keeping and transaction management. Both roles are essential for business financial health but serve different functions within the finance department.

What do you do in payroll jobs?

Payroll jobs involve processing employee compensation, calculating wages, deductions, and taxes, and ensuring employees are paid accurately and on time. These roles often require knowledge of payroll software, attention to detail, and understanding of employment laws and tax regulations.

What is payroll?

Payroll refers to the process by which employers pay their employees for the work they have performed. This includes calculating wages, withholding taxes and deductions, distributing paychecks, and maintaining records of employee earnings. Payroll professionals ensure that all legal and regulatory requirements are met and that employees are paid accurately and on time. Managing payroll also involves handling benefits, overtime, bonuses, and compliance with labor laws.

What are the most common challenges faced by payroll professionals, and how can they be managed effectively?

Payroll professionals often encounter challenges such as staying current with ever-changing tax laws, managing tight deadlines for payroll processing, and ensuring absolute accuracy to avoid costly errors. Effective management involves maintaining up-to-date knowledge of regulations, leveraging reliable payroll software, and developing strong organizational habits. Regular communication with HR and finance teams also helps identify and resolve discrepancies early, fostering a smooth payroll cycle.
More about Payroll jobs
What are the most commonly searched types of Payroll jobs in Rochester, NY? The most popular types of Payroll jobs in Rochester, NY are:
What are popular job titles related to Payroll jobs in Rochester, NY? For Payroll jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Payroll jobs in Rochester, NY look for? The top searched job categories for Payroll jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Payroll jobs? Cities near Rochester, NY with the most Payroll job openings:
Payroll jobs near you
Infographic showing various Payroll job openings in Rochester, NY as of June 2026, with employment types broken down into 81% Full Time, 10% Part Time, 2% Temporary, and 7% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $56,567 per year, or $27.2 per hour.
Client Services Representative

Client Services Representative

Paylocity

Pittsford, NY • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Paylocity rating

8.5

Company rating: 8.5 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

45th of 427 rated business services

Job description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview:
As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships.

Location: Rochester, NY.
Compensation: Starting at $25/hour.
Reports To: Client Services Team Lead.
Schedule: Monday - Friday, In Office, 9:00am - 6:00pm (EST).

Primary Responsibilities:

Responsibilities:
  • Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
  • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
  • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
  • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
  • Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes.

Expectations:
  • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
  • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
  • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
  • Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products.

Education and Experience:

Required:
  • Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience.
  • Proficiency in Microsoft Office suite.
  • Strong written communication skills for business correspondence.
  • Strong team player with attention to detail.
  • Self-starter with the ability to handle multiple projects at once.
  • Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making.

Preferred:
  • CPP, FPC, APA, and/or SHRM-CP certified.
  • Experience in customer service or previous client interfacing role.
  • Experience in payroll and/or call center environment.

Physical requirements:
  • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
  • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.   
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.  
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. 
The pay range for this position is $19 - $25 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

What Paylocity employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom