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Patient Intake Coordinator Jobs (NOW HIRING)

DHILLON HEALTHCARE GROUP

Intake Coordinator

Salida, CA

$21 - $25/hr

The Intake Coordinator is responsible for coordinating all aspects of the patient intake process including maintaining positive relationships with customers and referral sources, responding to ...

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How much do patient intake coordinator jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for patient intake coordinator in the United States is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $19.47 per hour, depending on experience, location, and employer.

How does a Patient Intake Coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a Patient Intake Coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

What jobs pay 2000 a day?

Jobs that pay around $2,000 a day typically include high-level roles such as specialized surgeons, anesthesiologists, corporate lawyers, or experienced consultants. These positions often require advanced education, certifications, and significant experience, and may involve working long hours or in high-stakes environments.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

How much does an intake coordinator make?

In Connecticut, a Patient Intake Coordinator typically earns between $35,000 and $50,000 annually, depending on experience, certifications, and the healthcare setting. The role often requires strong organizational skills and familiarity with electronic health records (EHR) systems.

What is the highest paying job as a coordinator?

Among coordinator roles, healthcare positions such as Clinical or Medical Coordinators tend to have higher salaries, especially with experience and certifications. Senior-level coordinators in specialized fields or those managing large teams can earn higher wages, often exceeding $60,000 annually depending on the industry and location.

What does a patient intake coordinator do?

A patient intake coordinator is responsible for collecting and verifying patient information, scheduling appointments, and ensuring all necessary documentation is completed before medical visits. They often use electronic health record (EHR) systems and communicate with patients and healthcare providers to facilitate smooth patient flow. Strong organizational and communication skills are essential for this role.
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Patient Intake Coordinator jobs near you
Infographic showing various Patient Intake Coordinator job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 95% Full Time, and 1% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,905 per year, or $18.7 per hour.

Intake Coordinator

Turnwell Mental Health Network, Inc.

Tempe, AZ • On-site

$17.50 - $23.75/hr

Full-time

Posted 3 days ago

Job description

The Intake Coordinator is responsible for managing the front-end patient intake process in an outpatient behavioral health setting. This role ensures the timely, accurate, and compassionate onboarding of patients while maintaining high standards of customer service, communication, and compliance. The Intake Coordinator utilizes systems such as Valant (EHR), Salesforce (CRM), and Podium (patient communication platform) to coordinate care, track referrals, and support efficient admissions workflows.
Requirements
Patient Intake & Scheduling
  • Serve as the first point of contact for incoming patient inquiries via phone, email, and messaging platforms
  • Conduct initial intake screenings and gather required patient information
  • Schedule patients based on provider availability, level of care, and clinical needs
  • Ensure timely follow-up with all referrals and patient inquiries

Systems & Documentation
  • Accurately enter and maintain patient information in Valant (EHR)
  • Utilize Salesforce to track referral sources, patient pipeline, and admissions activity
  • Communicate with patients through Podium for appointment confirmations, follow-ups, and engagement
  • Ensure all documentation is complete, accurate, and entered in a timely manner

Insurance Verification & Coordination
  • Verify insurance eligibility and benefits, including authorization requirements
  • Communicate coverage details clearly to patients and coordinate with billing when needed
  • Work closely with providers and clinical staff to ensure appropriate placement and scheduling

Communication & Customer Service
  • Demonstrate professional, compassionate, and clear written and verbal communication at all times
  • Provide excellent customer service to patients, families, and referral sources
  • Address patient questions, concerns, and barriers to care with empathy and urgency
  • Maintain strong communication with internal teams to ensure smooth coordination of care

Compliance & Quality
  • Maintain compliance with HIPAA and organizational policies
  • Ensure accuracy and completeness of all intake documentation
  • Follow established workflows and protocols for admissions and scheduling

Qualifications
Education & Experience
  • High school diploma or equivalent required; associate preferred
  • 1-2 years of experience in healthcare admissions, intake, or patient coordination preferred
  • Experience in behavioral health or outpatient settings strongly preferred

Skills & Competencies
  • Strong written and verbal communication skills
  • Experience with Valant (EHR), Salesforce (CRM), and/or Podium preferred
  • Excellent phone etiquette and customer service skills
  • Strong attention to detail and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of insurance verification and healthcare workflows
  • Understanding of HIPAA and patient confidentiality requirements

Key Performance Indicators (KPIs)
  • Timeliness of patient follow-up and scheduling
  • Accuracy and completeness of documentation
  • Referral conversion rates
  • Patient satisfaction and communication quality
  • No-show and cancellation rates

Work Environment
  • Outpatient behavioral health clinic setting
  • Fast-paced, team-oriented environment
  • Frequent communication with patients, providers, and administrative staff

Why This Role Matters
The Intake Coordinator plays a critical role in ensuring patients have timely access to behavioral health services. By providing strong communication, accurate coordination, and efficient use of systems like Valant, Salesforce, and Podium, this role directly impacts patient experience and organizational success.

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